Seeking position within Social Security Administration of greater responsibility to apply 20+ years of work experience and post-secondary education.
I possess the skill and knowledge to perform all duties required of this position. I work as a confidential assistant to both the District Manager and Assistant District Manager providing administrative support and expertise on day-to-day operations and services. I screen calls and mail directed to the Managers, referring only those that require personal attention and delegating or taking messages when needed. I initiate emails regarding office matters and secure clearance prior to sending final document. I routinely work with supervisors and staff on administrative subjects and conduct in office trainings when needed. I work with Financial and Building Management Team (FBMT) regarding building issues, room reservations, ID/Badge issues, equipment disposal/donations, UPS Campus Ship and various other things provided by this office. I use the CBRE Tenant Services website for maintenance issues within the office. I watch for Personnel Announcements, such as Women's Equality Day and place posters and information for all employees to view. I assist in the planning and implementation of most all office events, i.e., fund-raisers, important staff visits, holiday parties, baby/wedding showers, etc., and do my very best to promote good office morale.
Due to the large size of the office, one of my most critical duties is Time & Attendance Management. I possess a thorough working knowledge of the Mainframe Time & Attendance System (MTAS) and accurately and timely post T&A daily for 55 employees. This includes comparing every automated leave slip (ALS) to what is actually written on the timesheet ensuring every form is done correctly and ready for audit. I compare all MTAS leave balances with the Federal Personnel/Payroll System (FPPS) making adjustments as required. I have an extensive working knowledge of the Voluntary Leave Transfer Program (VLTP), which requires knowledge and interaction with both MTAS and FPPS.
I obtained the essential technical skills needed in order to provide the public with information regarding all Social Security programs. I learned basic SR fundamentals in the SR Core Training class that followed with on-the-job training dealing directly with the public. I found knowing policy and procedure, and how and where to find information allowed my to give more timely and accurate customer service. I made it a priority to use good listening skills and to remain calm when attempting to engage in a conversation. It was my duty to explain the processes and advise in an understandable way.
Streamlined spending analysis to a more accurate, efficient and automated process.Designed and created weekly and monthly spending reports.Created monthly PowerPoint presentations illustrating business performance and goals.
Exemplary Contribution or Service Award - 09/2012 - GS-8
Recognition of Contribution Performance Award - 08/2012 - GS-8
Certificate in Recognition of Ten Years Service - 07/2011
Exemplary Contribution or Service Award - 08/2011 - GS-8
Exemplary Contribution or Service Award - 07/2010 - GS-8
Exemplary Contribution or Service Award - 07/2009 - GS-8
USAF Commendation Medal with One Device
USAF Outstanding Unit Award with Two Devices
Air Reserve Meritorious Service Medal with Seven Devices
National Defense Service Medal with One Device
Global War on Terrorism Service Medal
USAF Longevity Service with Six Devices
Armed Forces Reserve Medal with One "M" Device & Two Devices
USAF Training Ribbon
Alabama Commendation Medal
Alabama Veterans' Service Medal with One Device
Alabama National Emergency Service Medal
Alabama Faithful Service Medal with Six Devices
Alabama Active Duty Basic Training Ribbon
Attained over 24 years of satisfactory service for retirement and attained the rank of Technical Sergeant. Presently, assigned to Individual Retired Reserve.
Member Alabama State Board of Social Workers, Active Licensee, 04/1995 to Present
Pinson Valley High School Band Booster, Active Member/Volunteer, 08/2012 to Present
Multiple Year Participant/Volunteer, Run/Walk for the Cure, Susan G. Komen Foundation
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