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Administrative Assistant Resume Example

Resume Score: 80%

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ADMINISTRATIVE ASSISTANT
Summary
  • To utilize and extend my 10+ years of computer knowledge, strong people and communication skills, organizational/ detail abilities, and business experience with astable, well established corporation. Organized and dedicated AdministrativeAssistant with proven track record of providing exceptional customer service in fast-paced emironments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic v,ith ability to perform effectively in independent or team environments. Successful Administrativæ + Add a section professional skilled in supporting program needs and managing projects with little mersi ht. Stron track record and assessirocesses and im lementin operational efficiency. Bnngmg [Number] years of supenor performance in related roles. Meticulous [Job Title) offering [Number] years of experience providing administrative support in [Type] industry. Successful at preparing agendas, scheduling meetings and following up on action items. Hardworking Office
  • Automation Clerk holding [Number) years of experience in providing efficient office operations. Adept at gathering and organizing specifically requested data and converting documents into desired formats. In-depth knowledge of office automation procedures with solid external and internal communication skills. Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory- allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise.
  • Offer administrative support as needed, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages.
  • Facilitate inter-departmental communication by being a liaison between upper management and employees.
  • Greet clients promptly and take care of their needs in a friendly and professional manner, while determining whether it is appropriate to direct them to upper management.
  • Facilitate marketing efforts by providing scheduled clients with in-house design magazines to look at while they wait for scheduled meetings to begin.
  • Arrange traveling details for upper management and assist in planning speaking engagements throughout the country on a quarterly or annual basis.
  • Assist with filing expense reports, checking timesheets and ensuring that monthly payroll is completed accurately and on time.
  • Organize and file digital and physical documents, including client interest forms, design layouts, client information and various reports.
  • Follow up with clients and potential clients on a weekly, monthly or annual basis as dictated by management to ensure that their needs are being adequately met and to build rapport.

Polite and attentive [Job Title] offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.

Skills
  • Outlook, Microsoft Word & Excel 2007-2010, Internet Explorer, Google Chrome, Firefox,
  • Microsoft Works, Lacerte, Ultra Tax, Pro Series, File Cabinet, DMS and Quickbooks, Quickbooks online;
  • Multi-line telephones/ computers/ copiers/ fax/ scanners/ printers.
  • Accounting, Phone systems
  • Accounts receivable, Copiers
  • Architect, Presentations
  • Clerical, Printers
  • Conferences, Quickbooks
  • Make copies, Read
  • Client, Recording
  • Clients, Repairs
  • Data entry, Scanners
  • Databases, Scheduling
  • Database management, Spreadsheets
  • Document Management, Take messages
  • Electronic mail, Tax
  • Email, Tax returns
  • Special events, Telephones
  • Fax machines, Phones
  • Fax, Answer phones
  • Filing, Type
  • Forms, Website
  • Insurance, Web sites
  • Internet Explorer, Word processing
  • Invoicing
  • Lacerte
  • Letters
  • Notes
  • Materials
  • Meetings
  • Excel
  • Mail
  • Office
  • Outlook
  • Microsoft Word
  • Microsoft Works
  • Multi-line telephones
  • Network
  • Office equipment
  • Personnel
  • Database entry
  • Spreadsheet development
  • Billing and invoicing
  • Schedule management
  • Documentation and reporting
  • Editing and proofreading
  • Excel spreadsheets
  • Detailed meeting minutes
  • Document retrieval
  • Invoicing and billing
  • Tracking documents

Experience
12/2017 - 06/2018Administrative AssistantD.L. Bandy Constructors, Inc. | San Antonio, TX
  • Managed all business files, documentation and databases to keep records secure, accurate and current.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Oversaw daily purchased and managed all supply inventories.
  • Sorted and distributed mail and packages, prepared deliveries and orchestrated timely responses on behalf of senior personnel.
  • Used variety of software including spreadsheets and databases to support communications and scheduling.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Managed client correspondence, order tracking and data communications.
  • Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements.
  • Organized warranties and maintenance schedules for office equipment to maintain functionality.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Monitored and tracked project performance data with [Type] spreadsheets to generate reports and keep management informed of important trends.
  • Guided administrative and professional staff through computer and software problems.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
01/2014 - 01/2018Administrative AssistantNoonan Rittimann Architects, LLC | San Antonio, TX
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Develop or maintain internal or external company Web sites.
  • Order and dispense supplies.
  • Learn to operate new office technologies as they are developed and implemented.
  • Store completed documents in appropriate locations.
  • Locate and correct data entry errors, or report them to supervisors.
  • Maintain logs of activities and completed work.
  • Load machines with required input or output media such as paper, cards, disks, tape or Braille media.
  • Resolve garbled or indecipherable messages, using cryptographic procedures and equipment.
  • Answer phones and transfer clients to the Architect handling the project.
  • Create, manage and organize all file systems and folders; hard copy and on the computer.
  • Process submittals to and from the Contractor and the appropriate consultants.
  • Type meeting minutes, Architect field reports, Architect punch list and any other correspondence needed.
  • Review monthly pay applications before Architect signed and forwarded to appropriate Owner (NISD).
  • Manage day- to- day operations for all on going projects.
01/2006 - 12/2013Administrative/ Clerical/ BookkeeperElaine T. Kovner | San Antonio, TX
  • Posted and reconciled accounts receivable and payable for clients and the company.
  • Developed and maintained spreadsheets for statistical reports.
  • Responsible for invoicing over 350 clients.
  • In charge of collections on past due accounts.
  • Responsible for sending tax returns to over 350 clients via email.
  • Handled the electronic filing of tax returns to the IRS.
  • Entered individual tax return data.
  • Established new client accounts.
  • Sorted, scanned and organized client data into the Document Management System (DMS).
  • Assembled paper tax returns.
  • Responded to clients' inquiries regarding their tax returns.
  • Utilized and maintained fax machines, scanners, printers, and multi-line phones.
  • Managed office calendars and scheduled appointments daily.
  • Maintained software licenses and network backups.
  • Updated and managed company website.
Education and Training
2011Accounting Fundamentals I
2003Introduction of Property & Liability Insurance
Insurance Institute of America
1992High School Diploma
1992
O.W. Holmes High School | San Antonio, TX
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • D.L. Bandy Constructors, Inc.
  • Noonan Rittimann Architects, LLC
  • Elaine T. Kovner

School Attended

  • Insurance Institute of America
  • O.W. Holmes High School

Job Titles Held:

  • Administrative Assistant
  • Administrative/ Clerical/ Bookkeeper

Degrees

  • 2011 Accounting Fundamentals I
    2003 Introduction of Property & Liability Insurance
    1992 High School Diploma
    1992

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