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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Core Qualifications
Other Skills Microsoft Office: Excel, Outlook, PowerPoint, Word * Ability to create professional documents, presentations and spreadsheets using the office suite of desktop applications. Groups and associations * Volunteered at the Maryland Food Bank * Member of Phi Theta Kappa Honor Society Honors and awards * Howard Community College Dean's List for 2011 to 2013 * Recipient of the Hamel Scholarship * Recipient of the Liviertoes International Endowment
Accomplishments
  • Graduated with Honors - GPA 3.8/4.0
  • Member of Phi Theta Kappa Honor Society
  • Howard Community College Dean's List for 2011 to 2013
  • Recipient of the Hamel Scholarship
  • Recipient of the Liviertoes International Endowment
Education
Howard Community College Associates: Criminal Justice Columbia, MD, US Howard Community College, Columbia, MD August 2011- December 2013 Arts and Science Associates Degree in Criminal Justice * Graduated with Honors - GPA 3.8/4.0 Practical knowledge gained with main focus in areas of criminal justice, psychology and juvenile studies: * Extracted information from crime statistics data bases including UCR, NCS and self-reported surveys. * Studied psychological and sociological factors that influence juvenile delinquency as well as criminal behavior in adults and learnt how to identify appropriate treatments based on the individual's needs. * Interacted with juvenile advocacy agencies while working on various projects. * Gained insight on criminal justice agencies by attending court proceeding. * Prepared reports based on interviews with individuals in the criminal justice system: officers, attorneys, advocates. * Acquired knowledge of social control agencies with a strong focus on agencies used to appropriately address juvenile delinquency and appropriate social policy measures used to reduce the incidence of delinquent behavior. * Researched major mental illnesses through the use of literature and case studies with special focus on causes, preventative measures and treatments.
Linkside High School High School Diploma: business administration Port Elizabeth, ZA Linkside High School, Port Elizabeth, South Africa January 2000-December 2004 High School Diploma * Curriculum included a high concentration in business administration. Subjects included business economics, mercantile law and commercial math.
Experience
Encore Specialty Products, Inc March 2014 to Current Administrative Assistant
Pasadena, MD * Composed and typed informational documents and emails to potential new and existing customers to generate new sales on site as well as remotely. * Provided dedicated assistance during installations on a as needed basis. * Ran errands as needed relating to tasks at hand, as well as errands needed as directed by supervisor. * Used strong organizational skills I maintained and updated the customer base. * Answered and made phone calls to new and returning customers in a professional manner. * Handled payments from customers.
Independent Childcare - MD April 2009 to February 2013 Au Pair in America
 Managed the care of multiple different locations with predominate part of experience gained providing: * Live-in care for 3 boys now aged 4, 11 and 13 with special needs (ADHD). ◦ Coordinated a daily, weekly and monthly approved schedule. ◦ Scheduled and arranged appropriate educational and social activities as well as medical visits and provided transportation to all activities. ◦ Provided assistance with homework, school projects and other mentoring related exercise for children ◦ Provided care and assistance beyond required working hours * In-home care for premature infant twin boys with special needs. ◦ Provided dedicated assistance during occupational and physical therapy visits. ◦ Implemented a therapeutic schedule based on the occupational and physical therapeutic advice given. ◦ Attended to special medical needs of each child which included: the administration of oxygen during sleep due to apnea, assisted with special needs due to tube feeding, administration of prescribed medications according to a strict and routine schedule, maintained a sterile living environment.
Mini School February 2008 to March 2009 Assistant Preschool Teacher
Port Elizabeth * Provided a warm, caring and educational environment for children aged 18 months to 5 years. * Interacted directly with parents as well as children and provided valuable developmental progress information for each child. * Planned and implemented educational goals for all age groups according to weekly, monthly and annual schedules.
Presentations
Ability to create professional documents, presentations and spreadsheets using the office suite of desktop applications
Memberships/Scholarly Societies
of Phi Theta Kappa Honor Society
Skills
Mentoring, Sterile, Therapeutic, Therapy, Statistics, Progress, Administrative Assistant, Basis, New Sales, Organizational Skills, Payments, Sales, Desktop Applications, Excel, Microsoft Office, Ms Office, Outlook, Powerpoint, Word
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Resume Overview

Companies Worked For:

  • Encore Specialty Products, Inc
  • Independent Childcare - MD
  • Mini School

School Attended

  • Howard Community College
  • Linkside High School

Job Titles Held:

  • Administrative Assistant
  • Au Pair in America
  • Assistant Preschool Teacher

Degrees

  • Associates : Criminal Justice
    High School Diploma : business administration

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