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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated, strong work ethic with ability to perform effectively in independent or team environments.

Skills
  • Create positive safe environment
  • Manage multi-line phones
  • Filing, data entry and record keeping proficiency
  • Knowledge of City, County and State regulations
  • Accurate documentation of licensing and permits
  • Accounts payable and receivable
  • Proven verbal and written communication skills
  • Advanced clerical knowledge
  • Workers' compensation knowledge
  • Resourceful to overcome difficulties
  • Policy and procedure development and implementation
  • Database management
  • Contract and Estimate preparation
  • Team building
  • Invoice processing
  • Timely document submission and filing
  • Account reconciliation
  • Billing and Invoicing
  • Advanced problem solving skills
  • Maintain professionalism under pressure
  • Customer service focused
Work History
Administrative Assistant, 06/2018 to Current
Desert Air LLC – Sun Valley, NV
  • Prioritize and completed daily administrative duties
  • Maintained communication with contractors board and city professionals to obtain required licensing and permits.
  • Developed and updated spreadsheets to track, analyze and report on performance and sales data.
  • Assisted in payroll operations such as maintaining time cards and GPS records.
  • Performed general office duties, including answering multi-line phones, scheduling, filing, invoicing, placing material orders, scheduling follow up appointments.
  • Produced accurate and detailed estimates for customers
  • Managed accounts payable and receivable
  • Assisted in coordinated bookkeeping in QuickBooks, including invoicing and accounts payable.
  • Implemented new policies and procedures for daily tasks and record keeping to maximizing office efficiency.
  • Offered departmental administrative support as well as field technician support.
  • Executed improved record filing system to simplify document organization and management.
  • Maintained staff directory and company policy handbook.
Real Estate Agent /Real Estate Transaction Coordinator, 08/2017 to 04/2018
April Anderson / Transaction Realty – Reno, NV
  • Communicated with clients to understand property needs and preferences.
  • Developed and maintained list of available properties suited to different needs and budgets.
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
  • Worked closely with clients to get appropriate loans, inspections and credit reports.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Used NVMLS and other realtor databases to find properties for clients.
  • Presented purchase offers to sellers for consideration.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Prepared and organized essential real estate documents
  • Converted prospects to closed sales for clients
  • Guided clients from beginning to end of home buying process in choosing right property.
  • Accompanied buyers and sellers to home inspections and appraisals.
  • Created and implemented marketing plans to drive sales.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated contracts on behalf of clients.
Real Estate Transaction Coordinator, 05/2017 to 08/2017
April Anderson / Clark Real Estate – Reno, NV
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
  • Drafted contracts for purchases and sales of Nevada Homes
  • Worked closely with clients to get appropriate loans, inspections andcredit reports.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Worked with local companies to complete home repairs before move-ins and final steps.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Operated with high integrity with internal and external clientele.
  • Developed standard operating procedures and document workflows
  • Received incoming calls and messages and triaged phone requests.
  • Initiated outbound administrative requests by phone and in writing
  • Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Private Duty Scheduler and Caregiver, 04/2013 to 06/2014
CovenantCare At Home – Turlock, CA
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with daily living activities by helping with hygiene needs and household chores.
  • Scheduled appropriate and fitting caregivers to clients based on their needs.
  • Communicated with insurance representatives to obtain authorization for care and procedures
  • Supplied accurate documentation to insurance providers to maintain coverage
  • Supplied basic office tasks such as filing, answering phones and maintaining customer relations.
Education
Real Estate, 09/2018
Northern Nevada Real Estate School - Reno, NV
Associate of Arts: Criminal JusticeLinn Benton Community College - Lebanon, OR
High School Diploma: 2001
Capuchino High School - San Bruno, CA
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Resume Overview

Companies Worked For:

  • Desert Air LLC
  • April Anderson / Transaction Realty
  • April Anderson / Clark Real Estate
  • CovenantCare At Home

School Attended

  • Northern Nevada Real Estate School
  • Linn Benton Community College
  • Capuchino High School

Job Titles Held:

  • Administrative Assistant
  • Real Estate Agent /Real Estate Transaction Coordinator
  • Real Estate Transaction Coordinator
  • Private Duty Scheduler and Caregiver

Degrees

  • Real Estate , 09/2018
    Associate of Arts : Criminal Justice
    High School Diploma : 2001

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