Administrative Assistant Resume Example Medical Sales LLC

ADMINISTRATIVE ASSISTANT

Professional Summary

Successful Administrative professional skilled in supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient in Microsoft office and other software pertaining to administrative duties.

Dedicated Administrative professional with proven skills in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.

Skills

Meeting minutes
Staff Management
Report analysis
Performance improvement
HCFA Common Procedure Coding Systems (HCPCS)

Document conversion
Writing reports
AP/AR proficiency
Employee training and development

Work History

Administrative Assistant, 02/2019 to 11/2019
Medical Sales LLC – High Point, NC

Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.

Medical Receptionist, 02/2019 to 11/2019
Medical Sales LLC – High Point, NC

Maintained current and accurate medical records for over 30 patients.
Enhanced office efficiency by handling 30+ callers per day.
Managed master calendar and scheduled appointments for 30 providers based on optimal patient loads and clinician availability.
Referred and screened patients to make best use of resources, triage staff and serve community members.
Responded to correspondence from insurance companies to verify patient's coverage.
Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
Carefully transcribed phone messages and relayed to appropriate personnel within Number minutes of each call.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Removed invalid computer alerts and cleaned accounts to assure information accuracy.
Disseminated sensitive patient information in Number languages and coordinated with translators to provide service to individuals from diverse backgrounds.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Participated and led employee staff meetings, reporting trends in procedures, advising leadership on resources needed and receiving information to be disseminated
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Checked patient data including insurance, demographic and health history to keep information current.

Leasing Agent, 09/2018 to 06/2019
BG Multifamily – Greensboro, NC

Marketed property to local businesses through collateral, emails and phone calls.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Experienced with new construction, luxury apartment buildings, condominiums and 55+ communities and units.
Oversaw monthly collections of over $Amount in funds, maintaining high payment rates by building positive relationships with tenants.
Boosted occupancy Number% by leveraging market knowledge and successful promotional strategies.
Performed background checks on over Number apartment applicants.
Administered operations to handle needs of more than Number tenants across Number property units.
Validated rental eligibility by using Name of Company's verification process.
Scheduled various contractors to complete needed work on vacant and occupied units.
Participated in Number property inspections per Timeframe to prepare for move-ins and move-outs.
Used Software to keep record of financial transactions and rental applications.
Recruited new residents through website advertising and marketing, resulting in Result.
Used Software and Software to help create property brochures for advertising available properties and developments.
Secured average of Number rental agreements each month through Action and Action.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Conducted over NumberType property tours per Timeframe to highlight selling features of properties.

Customer Service, 09/2017 to 10/2018
Lowe's Home Improvement – Kernersville, NC

Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Completed sales in excess of $Amount with near-zero error rate using POS system.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
Increased sales Number% by offering advice on purchases and promoting additional products.
Drove team revenue totals by bringing in over $Amount in sales.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Kept Type and Type areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Folded and arranged Type merchandise in attractive displays to drive sales.
Educated customers on promotions to enhance sales.
Answered questions about store policies and concerns to support positive customer experiences.
Discussed Product or Service with customers, outlined restrictions and educated on policies.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.

Education

Associate of Business AdministrationAmerican Intercontinental University - Dunwoody, GA

Resume Overview

Companies Worked For:

Medical Sales LLC
BG Multifamily
Lowe's Home Improvement

School Attended

American Intercontinental University

Job Titles Held:

Administrative Assistant
Medical Receptionist
Leasing Agent
Customer Service

Degrees

Associate of Business Administration

Administrative Assistant Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes