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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Career Overview
Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Skill Highlights
  • Schedule management
  • Problem resolution
  • Self-starter
  • Deadline-oriented
  • Microsoft Office
  • Spreadsheet development
  • QuickBooks
  • Staff motivation
  • Employee training and development
  • Mail management
  • Meeting planning
  • Schedule management
  • Health insurance processing
  • Insurance eligibility verification
  • Medical terminology
  • Results-oriented
  • Self-directed
  • Microsoft Office proficiency
  • Professional and mature
  • Strong problem solver
  • Understands grammar
  • Strong interpersonal skills
  • Proofreading
  • AR/AP
Core Accomplishments
I spearheaded a project for DuPont, by cleaning up 15 plus years of unused e-cycle and fire hazard materials.  I managed the project and brought the DuPont Training Center up-to-code on both OSHA and DuPont Company Standards which had recently received 74 violations. I received a monetary award at a company awards dinner.
I devised a system for contract personnel to have time-cards verified, during the construction of a transmission substation.  My auditing skills caught several thousand dollars in errors on the contract labor invoices, bringing department in under budget on this project. 
Professional Experience
06/2015 to Current
Administrative Assistant
  • Earth Care "For All That's Green" Extensive Customer Service.
  • Schedule projects using Hindsite landscaping software; schedule appointments with prospective clientele.
  • QuickBooks, accounts receivable, billing and accounts payable.
  • Compile business costs using Excel.
  • Inventory control.
04/2007 to 12/2008
Executive AssistantFresenius Medical Care - Ashland , KY
  • Administrative secretarial support to DuPont Refinish Training Manager, distributors and sales personnel.
  • Oversight of and manage master calendar for six training sites and schedule and fill classes.
  • Enrollment of students and heavy phones.
  • Arrange hotel accommodations and catering for classes with follow-up to confirm class attendance.
  • 124% class attendance.
  • Maintain office and kitchen supplies, order when necessary and inventory control.
  • Safety, Health and Environment site representative.
  • Schedule safety meetings; maintain site safety and paperwork for governmental compliance.
  • Establish strong, friendly customer service relationship between distributors and sales team.
  • Prepare external materials and all classroom-teaching materials.
  • Office administrator and acting DuPont Refinish site supervisor in absence of Training Manager.
  • Receptionist: Greet front lobby walk-in traffic including employees, applicants, vendors, clients and visitors.
  • accounts payable and reconciliation of company VISA and AMEX accounts.
  • Data Entry, enroll students and input contact information into company system software.
  • Assist DuPont Training Manager in interviewing and hiring process.
  • Make travel arrangements.
  • After lay-off of 2008 I volunteered for specific assignments for DuPont (aka Axaltacs) Refinish Training Ctr.
  • i.e., prepare calendar for 2009, 2010 and 2011) and successfully prepare DuPont office for Stage 2 OSHA/company fire safety inspection for January 2011 and full audit and ensure compliance.
03/1991 to 09/1999
Sr. Utility Office ClerkYodlee - Chicago , IL
  • Public Utility Process payroll and responsible for petty cash documentation and reconciliation.
  • Process vendor contracts and government documents.
  • Process accounts payable and company VISA card reconciliation.
  • Research county property records and rights-of-way.
  • Recordkeeping for fleet vehicle maintenance and Oregon DMV records and titles.
  • Substation software training of crew and manager.
  • Customer support; dispatching.
  • Processed payroll; oversight of confidential employee records.
  • HR support in hiring/firing process.
  • Accounts payable, accounts receivable, full cycle bookkeeper (enter receipt of payments to accounts, assist with daily deposits).
  • Assist front lobby walk-in traffic, including employees, applicants, vendors, clients and visitors.
  • Shipping, receiving and import sales.
  • Prepare materials for UPS, Fedex and USPS shipping.
  • Computer training of staff and clients.
  • Implement policies and procedures.
  • Company credit card management.
Education
Business; Bryman College, Ontario, CA Medical Billing and Insurance Coding and Medical Terminology (interned in billing department of doctor office); Certified Care Giver with the State of ArizonaNorthwest College - City, State
Personal Information
I volunteer as children's teacher at non-profit organization. I served as CFO for non-profit organization. I possess excellent people skills and am well versed in Microsoft Word/Excel, Outlook, QuickBooks. I have extensive internet experience. Will pass drug test and background check. US citizen. Mature, professional appearance and demeanor.
Skills
Accounts payable, accounts receivable, Administrative, schedule appointments, billing, bookkeeper, CA, Computer training, contracts, credit, clientele, clients, Customer Service, Customer support, Data Entry, dispatching, documentation, firing, government, hiring, HR, inspection, Insurance, Inventory control, materials, Medical Billing, Medical Terminology, meetings, Excel, Office, payroll, Process payroll, personnel, policies, Coding, QuickBooks, receiving, Receptionist, Research, Safety, sales, secretarial, Shipping, software training, supervisor, teaching, phones, Make travel arrangements, vehicle maintenance
Additional Information
  • Volunteered as children's teacher at non-profit organization. I served as CFO for non-profit organization. I possess excellent people skills and am well versed in Microsoft Word/Excel, Outlook, QuickBooks. I have extensive internet experience. Will pass drug test and background check. US citizen. Mature, professional appearance and demeanor.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Northwest College

Job Titles Held:

  • Administrative Assistant
  • Executive Assistant
  • Sr. Utility Office Clerk

Degrees

  • Business; Bryman College, Ontario, CA Medical Billing and Insurance Coding and Medical Terminology (interned in billing department of doctor office); Certified Care Giver with the State of Arizona

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