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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Responsible [Job Title] possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Goal-oriented [Job Title] polished in identifying and implementing process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all levels of personnel, management and clientele. Certified in [Area of certification]. Focused Administrative professional well-versed in managing digital filing systems, databases and client accounts with over [Number] years of excellent industry performance. Demonstrated success in liaising with vendors to support inventory replenishment and corporate cost-reduction. High level of business and financial acumen with expertise in [Software].

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
02/2021 to Current
Administrative Assistant Thrivent Financial For Lutherans Dixon, IL,
  • Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Processed financial documents, contracts, expense reports and invoices.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Organized training, client meetings, team meetings and events.
  • Met incoming guests and clients, offering immediate assistance.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Monitored scheduling and event coordination such as corporate fundraisers and executive meetings.
  • Answered phone calls by [Number] ring and asked appropriate questions to determine which department or staff member could be of service.
  • Managed electronic calendars using [Software] and scheduled meetings, appointments and conference calls.
  • Prepared engaging multimedia presentations using [Software].
  • Conducted and initialized background checks for potential employees.
09/2020 to 01/2021
Shift Manager Kraton Performance Polymers Inc. Savannah, GA,
  • Directed employees through daily routines.
  • Handled any customer complaints, questions and inquiries.
  • Managed cash positions and made bank deposits.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed inventory and ordered new products when inventory was running low.
  • Managed scheduling for [Number] employees.
  • Documented receipts, employee hours and inventory movements.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
  • Managed schedules, accepted time off requests and found coverage for shifts.
02/2019 to 05/2019
Customer Service Cashier Paradies Lagardère Travel Retail Mesa, AZ,
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Managed cashier shifts and breaks.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Counted product stock to maintain inventory records.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Prepared special orders for shipment.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Filled beverages and delivered food to customers by [Action].
Education and Training
Expected in 08/2022
High School Diploma:
Benny Benson - 4515 Campbell Airstrip Rd,
GPA:

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Resume Overview

School Attended

  • Benny Benson

Job Titles Held:

  • Administrative Assistant
  • Shift Manager
  • Customer Service Cashier

Degrees

  • High School Diploma

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