Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
To obtain a challenging position with growth potential that will utilize my financial and
people skills. Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities.
Skills
Human resource knowledge
Collaboration
Motivational leadership style
Critical Thinking
Problem Solving
Strong Work Ethic
Experience
11/2017 to 01/2019Administrative AssistantHca | Panama City, FL,
Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets , faxed reports and scanned documents.
Handled personnel records, including applications, performance reports, payroll records, and medical files.
Responded to telephone inquiries from clients, vendors and the public.
Prepared packages and set up courier deliveries for customers.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
01/2010 to 10/2016Administration SupervisorMastec | Doral, FL,
Led a team of 9 full-time employees.
Managed Payroll / Staffing Coordinators, Accounting Specialist and Liaisons departments.
Handled over 600 Crewmember files according to company guideline policy; federal and state law and regulations.
Generated employee tracking reports each week and month on overtime, attendance, Leave of Absence, workers' compensation and department headcount.
Posted open positions.
Selected and interviewed candidates.
Organized the entrance and exit interview.
Designed electronic file systems and maintained electronic and paper files for all employees and business partners.
Assessed employee performance and issued progressive guidance disciplinary notices.
Planned meetings and prepared conference rooms.
Received and screened a high volume of internal and external communications, including email and mail.
Properly routed agreements, contracts and invoices through the signature process.
01/2010 to 10/2016Administration SupervisorMastec | Fresno, CA,
Led a team of 9 full-time employees.
Managed Payroll / Staffing Coordinators, Accounting Specialist and Liaisons departments.
Handled over 600 Crewmember files according to company guideline policy; federal and state law and regulations.
Generated employee tracking reports each week and month on overtime, attendance, Leave of Absence, workers' compensation and department headcount.
Posted open positions.
Selected and interviewed candidates.
Organized the entrance and exit interview.
Designed electronic file systems and maintained electronic and paper files for all employees and business partners.
Assessed employee performance and issued progressive guidance disciplinary notices.
Planned meetings and prepared conference rooms.
Received and screened a high volume of internal and external communications, including email and mail.
Properly routed agreements, contracts and invoices through the signature process.
05/2007 to 01/2010Administration And Hr Assistant22Nd Century Technologies | Herndon, VA,
Managed Administration Assistant area, including greeting visitors and responding to telephone calls and in-person requests for information.
Served as central point of contact for all Crewmembers and vendors needing to gain access to the company property.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, scan documents, sent faxes and handled all incoming and outgoing correspondence.
04/2005 to 05/2007Accounting SpecialistJetBlue Airways | City, STATE,
Assisted Administration department with payroll.
Verified details of transactions from vendors and Crewmembers positioned at the ticket counter, including funds received and total account balances.
Opened and assigned new business partner accounts.
Coded the general ledger and processed vendor invoice payments.
Coordinated approval processes of accounts payable invoices.
Balanced batch summary reports for verification and approval.
Conducted month-end balance sheet reviews and reconciled any variances.
Rectified escalated accounts payable issues from employees and vendors.
Researched and resolved billing and invoice problems.
04/2003 to 04/2005Ramp And Customer Service AgentJetBlue Airways | City, STATE,
Cross-trained for Ramp, Gates, Ticket Counter and Baggage Service.
Worked domestic and international flights.
Checked in Customers and boarded flights.
Processed reservations, coordinated stand-bys and monitored cabin availability.
Issued travel and hotel vouchers on overbooked and canceled flights.
Escorted passengers in wheelchairs from the terminal to the aircraft.
Picked up and transported cargo and baggage to and from aircraft.
Responded politely to passenger complaints.
Vacuumed aircraft upholstery, cleaned windows and serviced galleys.
Activities and Honors
Administered Customer Service Excellence, achieved JD Powers Award 13 years in a row.
Participated in community events, built Kaboom Playgrounds across Dade and Broward county, FL.
Completed training and development workshops, Principles of Leadership, Coaching and Counseling and Team Building.
Interests
Helped with winning the JD Powers award, 13 years in a row. Participated in community
events such as building several Kaboom Playgrounds in Dade and Broward county.
Additional Information
Skills
Microsoft Office suite and SharePoint Services.
Ability to work independently and team environment.
Highly organized and focused.
Remain composed in a demanding, fast-paced work environment and take control in unexpected situations.
Education
Expected in Completed 2 Yrs of College | Business ManagementQueensborough Community College, Bayside, NYGPA:
Coursework included Business Management, Accounting and Marketing/ Advertising.
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