Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Summary
To obtain a challenging position with growth potential that will utilize my financial and
people skills. Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities.
Skills
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Experience
Administrative AssistantNov 2017 to Jan 2019
Hca － Panama City , FL
Hca － Panama City , FL
- Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets , faxed reports and scanned documents.
- Handled personnel records, including applications, performance reports, payroll records, and medical files.
- Responded to telephone inquiries from clients, vendors and the public.
- Prepared packages and set up courier deliveries for customers.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Administration SupervisorJan 2010 to Oct 2016
Mastec － Doral , FL
Mastec － Doral , FL
- Led a team of 9 full-time employees.
- Managed Payroll / Staffing Coordinators, Accounting Specialist and Liaisons departments.
- Handled over 600 Crewmember files according to company guideline policy; federal and state law and regulations.
- Generated employee tracking reports each week and month on overtime, attendance, Leave of Absence, workers' compensation and department headcount.
- Posted open positions.
- Selected and interviewed candidates.
- Organized the entrance and exit interview.
- Designed electronic file systems and maintained electronic and paper files for all employees and business partners.
- Assessed employee performance and issued progressive guidance disciplinary notices.
- Planned meetings and prepared conference rooms.
- Received and screened a high volume of internal and external communications, including email and mail.
- Properly routed agreements, contracts and invoices through the signature process.
Administration SupervisorFeb 2010 to Nov 2016
Mastec － Fresno , CA
Mastec － Fresno , CA
- Led a team of 9 full-time employees.
- Managed Payroll / Staffing Coordinators, Accounting Specialist and Liaisons departments.
- Handled over 600 Crewmember files according to company guideline policy; federal and state law and regulations.
- Generated employee tracking reports each week and month on overtime, attendance, Leave of Absence, workers' compensation and department headcount.
- Posted open positions.
- Selected and interviewed candidates.
- Organized the entrance and exit interview.
- Designed electronic file systems and maintained electronic and paper files for all employees and business partners.
- Assessed employee performance and issued progressive guidance disciplinary notices.
- Planned meetings and prepared conference rooms.
- Received and screened a high volume of internal and external communications, including email and mail.
- Properly routed agreements, contracts and invoices through the signature process.
Administration And Hr AssistantJun 2007 to Feb 2010
22Nd Century Technologies － Herndon , VA
22Nd Century Technologies － Herndon , VA
- Supported Administration Supervisor responsibilities.
- Managed Administration Assistant area, including greeting visitors and responding to telephone calls and in-person requests for information.
- Served as central point of contact for all Crewmembers and vendors needing to gain access to the company property.
- Dispersed incoming mail to correct recipients throughout the office.
- Made copies, scan documents, sent faxes and handled all incoming and outgoing correspondence.
Accounting SpecialistMay 2005 to Jun 2007
JetBlue Airways － City , STATE
JetBlue Airways － City , STATE
- Assisted Administration department with payroll.
- Verified details of transactions from vendors and Crewmembers positioned at the ticket counter, including funds received and total account balances.
- Opened and assigned new business partner accounts.
- Coded the general ledger and processed vendor invoice payments.
- Coordinated approval processes of accounts payable invoices.
- Balanced batch summary reports for verification and approval.
- Conducted month-end balance sheet reviews and reconciled any variances.
- Rectified escalated accounts payable issues from employees and vendors.
- Researched and resolved billing and invoice problems.
Ramp And Customer Service AgentMay 2003 to May 2005
JetBlue Airways － City , STATE
JetBlue Airways － City , STATE
- Cross-trained for Ramp, Gates, Ticket Counter and Baggage Service.
- Worked domestic and international flights.
- Checked in Customers and boarded flights.
- Processed reservations, coordinated stand-bys and monitored cabin availability.
- Issued travel and hotel vouchers on overbooked and canceled flights.
- Escorted passengers in wheelchairs from the terminal to the aircraft.
- Picked up and transported cargo and baggage to and from aircraft.
- Responded politely to passenger complaints.
- Vacuumed aircraft upholstery, cleaned windows and serviced galleys.
Activities and Honors
- Administered Customer Service Excellence, achieved JD Powers Award 13 years in a row.
- Participated in community events, built Kaboom Playgrounds across Dade and Broward county, FL.
- Completed training and development workshops, Principles of Leadership, Coaching and Counseling and Team Building.
Interests
Helped with winning the JD Powers award, 13 years in a row. Participated in community
events such as building several Kaboom Playgrounds in Dade and Broward county.
Additional Information
Skills
- Microsoft Office suite and SharePoint Services.
- Ability to work independently and team environment.
- Highly organized and focused.
- Remain composed in a demanding, fast-paced work environment and take control in unexpected situations.
Education
Completed 2 Yrs of College, Business ManagementQueensborough Community College － City, State, USA
- Coursework included Business Management, Accounting and Marketing/ Advertising.
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Resume Overview
School Attended
- Queensborough Community College
Job Titles Held:
- Administrative Assistant
- Administration Supervisor
- Administration And Hr Assistant
- Accounting Specialist
- Ramp And Customer Service Agent
Degrees
- Completed 2 Yrs of College , Business Management
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