Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Responsible Administrative Assistant possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing good rapport with clients of diverse backgrounds.
Skills
Excel spreadsheets
Mail management
Records management systems
Advanced MS Office Suite knowledge
Meeting planning
Microsoft
Staff motivation
Experience
01/2020 to Current
Administrative AssistantMerakey – Nanticoke, PA,
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Conducted and initialized background checks for potential employees.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
01/2020 to 12/2020
Administration OfficerCargotec Solutions – Des Moines, IA,
Directed automated supply systems and liaised between supply and data processing sectors to facilitate smooth transitions.
Requisitioned, received, stored and documented unit equipment and supplies.
Tested, repaired and updated equipment systems and components to meet current and expected demands.
Improved operations by working with team members and customers to find workable solutions.
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Advocated for staff training and spearheaded continuous development strategies to maximize team performance.
Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges.
Developed and strengthened client relationships by providing efficient and knowledgeable support.
Streamlined HR operational efficiencies by updating database files, generating monthly and ad hoc reports and supporting team with photocopying, binding, scanning, faxing, filing and data entry.
Translated directives into actionable initiatives to improve specific operational segments.
07/2020 to 12/2020
Import & Export Documentaion ManagerCma Cgm Shipping Company – City, STATE,
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Directed materials routing by preparing accurate shipping orders and bills of lading.
Coordinated documents and bills, managed payments and responded to inquiries.
Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
Completed documents and work requests according to company standards.
Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs.
Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
Trained and supervised shipping department staff, enforcing company policies and industry best practices.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Administered import and export of goods to supervise delivery and manage distribution of goods.
Performed data quality and analysis with tracking and tracing to final destination.
Developed licensing strategies, export authorizations and training and guidance with export regulations.
Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
Attached address labels, identification codes and shipping instructions to containers.
Directed and participated in cargo loading and unloading to ensure completeness of load and even distribution of weight.
Education and Training
Expected in 03/2012
Bachelor of Science: Business Administration Institute of Public Administration & Management - Sierra Leone, GPA:
Expected in 12/2008
Associate of Science: Business Studies Institute of Public Administration & Management - Sierra Leone, GPA:
Accomplishments
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
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