Systematic Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Accomplishments
CPR Certified
Certificate of Privacy Competency HIPPA and OSHA
Knowledgeable of Trauma Informed Care
Certificate in Blood Bourne Pathogens and Safety
Skills
Spreadsheet management
Office administration
Process optimization
Transporting Files
Program Files Maintenance
OSHA compliance
Supervising staff
Recordkeeping
Patient Scheduling
Customer and client relations
Multi-line phone proficiency
Spanish fluency
Filing and data archiving
Administrative support
Purchase orders organization
Database administration
Technical Support
International Classification of Diseases (ICD.9CM)
40-50 WPM typing speed
Work History
04/2017 to Current
Administrative AssistantRes-Care, Inc. – Grand Junction, CO,
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Interacted with vendors and professional services personnel to receive orders, direct activities and communicate instructions.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Developed and updated spreadsheets and databases to track referrals, cans, NOABD logs, inventory of electronic purchases and staff passwords in Microsoft Word/ Excel.
Sorted and distributed office mail.
Scheduled office meetings and client appointments for team of 18 professional clinicians, mental health workers, and psychiatrist.
Create intake packets, staff directory, client charts, and breakdown of client charts.
Data entry of Cerner and SOCE (mHOMS).
Create and collect timesheets and mileage.
Process, review and file notes.
07/2015 to 04/2017
Office AdministratorExova – Fort Wayne, IN,
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Filed high amounts of documents for 21 staff for 250 + clients.
Tracked office supplies and restocked low items.
Collected timesheets
Processed referrals and placed routine paperwork for Assistant Program Director
Kept physical files and organized for easy updating and retrieval by authorized team members.
Interacted with clients professionally by phone and in-person to provide information and directed to desired staff members.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute upon meetings.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Notified Nursing staff when clients arrived for psychiatry appointments and pharmaceutical reps arrived for meetings.
Data Entry in mHOMS, Cerner and DCR.
Attended county meeting for DCR.
Assisted Office Administrator 11 with reports and or task.
01/2007 to 02/2015
ReceptionistFairview Health Services – Roseville, MN,
Kept reception area clean and neat to give visitors positive first impression.
Scheduled and confirmed appointments for Tax Prepares.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Routed incoming mail and messages to relevant personnel without delay.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Aggregated and prepared documentation for office distribution and filing.
Provided clerical support to 20 company employees by copying, faxing and filing documents.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Distributed professional memos, letters and marketing copies to support business objectives and growth.
POS/ Cash handling.
08/2012 to 12/2013
CaregiverWesleylife – Marshalltown, IA,
Helped clients manage money, pay bills and shop for groceries or personal items.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted clients with daily living needs, including personal grooming, to maintain self-esteem and general wellness.
Shopped for groceries regularly in order to keep house stocked with necessities.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted patients with self-administered medications.
Provided safe mobility support to help patients move around personal and public spaces.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Education
Expected in 08/2012
Certification: Medical Assistant Concorde Career College - San Diego, CA GPA:
Expected in 06/2006
High School Diploma: Mount Miguel High School - Spring Valley, CA GPA:
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