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Systematic Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
- CPR Certified
- Certificate of Privacy Competency HIPPA and OSHA
- Knowledgeable of Trauma Informed Care
- Certificate in Blood Bourne Pathogens and Safety
- Spreadsheet management
- Office administration
- Process optimization
- Transporting Files
- Program Files Maintenance
- OSHA compliance
- Supervising staff
- Recordkeeping
- Patient Scheduling
- Customer and client relations
| - Multi-line phone proficiency
- Spanish fluency
- Filing and data archiving
- Administrative support
- Purchase orders organization
- Database administration
- Technical Support
- International Classification of Diseases (ICD.9CM)
- 40-50 WPM typing speed
|
04/2017 to Current Administrative Assistant Res-Care, Inc. – Grand Junction, CO,
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Interacted with vendors and professional services personnel to receive orders, direct activities and communicate instructions.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track referrals, cans, NOABD logs, inventory of electronic purchases and staff passwords in Microsoft Word/ Excel.
- Sorted and distributed office mail.
- Scheduled office meetings and client appointments for team of 18 professional clinicians, mental health workers, and psychiatrist.
- Create intake packets, staff directory, client charts, and breakdown of client charts.
- Data entry of Cerner and SOCE (mHOMS).
- Create and collect timesheets and mileage.
- Process, review and file notes.
07/2015 to 04/2017 Office Administrator Exova – Fort Wayne, IN,
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Filed high amounts of documents for 21 staff for 250 + clients.
- Tracked office supplies and restocked low items.
- Collected timesheets
- Processed referrals and placed routine paperwork for Assistant Program Director
- Kept physical files and organized for easy updating and retrieval by authorized team members.
- Interacted with clients professionally by phone and in-person to provide information and directed to desired staff members.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute upon meetings.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Notified Nursing staff when clients arrived for psychiatry appointments and pharmaceutical reps arrived for meetings.
- Data Entry in mHOMS, Cerner and DCR.
- Attended county meeting for DCR.
- Assisted Office Administrator 11 with reports and or task.
01/2007 to 02/2015 Receptionist Fairview Health Services – Roseville, MN,
- Kept reception area clean and neat to give visitors positive first impression.
- Scheduled and confirmed appointments for Tax Prepares.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Routed incoming mail and messages to relevant personnel without delay.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Aggregated and prepared documentation for office distribution and filing.
- Provided clerical support to 20 company employees by copying, faxing and filing documents.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Distributed professional memos, letters and marketing copies to support business objectives and growth.
- POS/ Cash handling.
08/2012 to 12/2013 Caregiver Wesleylife – Marshalltown, IA,
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs, including personal grooming, to maintain self-esteem and general wellness.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Expected in 08/2012 Certification: Medical Assistant
Concorde Career College - San Diego, CA
GPA:
Expected in 06/2006 High School Diploma:
Mount Miguel High School - Spring Valley, CA
GPA:
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