Administrative Assistant Resume Example Entrust Energy

ADMINISTRATIVE ASSISTANT

Professional Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Skills

Business development
Bilingual (English, Spanish)
File management
Telephone and email etiquette
Billing and Invoicing
Scheduling and calendar management
Sales and marketing
New business development
Sales processes

Property Management
Negotiation
Staff management
Lease oversight
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint

Work History

Administrative Assistant, 05/2019 to Current
Entrust Energy – Houston, United States

Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
Scheduled office meetings and client appointments for team professionals
Executed record filing system to improve document organization and management
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Offered departmental administrative support
Sorted and distributed office mail and recorded incoming shipments for corporate records
Coached new employees on administrative procedures, company policies and performance standards
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
Planned and directed staff training and performance evaluations

Assistant Property Manager, 01/2018 to 05/2019
The Palms On Rolling Creek Apartments – HOUSTON, TX

Assists Property Manager with preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.)
Recording and updating details of prospective and existing landlords and tenants into computer database swiftly
Screening prospective tenants to ensure they meet eligibility requirements
Completing lease applications and assisting with verification of application information
Inspecting properties when tenants take occupation and vacate
Liaising with tenants to provide information and address their complaints and concerns
Maintaining and storing documentation effectively
Accepting rent payments, security deposits and other applicable fees
Helped with planning schedules and delegating assignments to meet coverage and service demands
Supported staff development and goal attainment by focusing on skill development and job satisfaction
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
Oversaw monthly collections of over $120,000 in funds, maintaining high payment rates by building positive relationships with tenants
Boosted occupancy 93% by leveraging market knowledge and successful promotional strategies

Office Representative, 06/2017 to 01/2018
UR Home Furniture – HOUSTON, TX

Set up contracts, negotiated rates and hammered out service terms
Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $2,000 in sales
Organized company files and created support system to decrease workload and increase productivity of account managers
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
Built relationships with clients through active listening to provide excellent service
Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations

Education

Associate of Arts: Associate of Arts (AA), Expected in 2021
Lone Star College - Spring, TX

High School Diploma: 2018
Andy Dekaney High School - Houston, TX

Graduated in Top 6% of Class
Graduated Cum Laude
Awarded Spring ISD Award of Excellence: Spring Art Show

Hobbies and Interests

I have been painting since I was 5 years old through various mediums which include acrylic, oil, watercolor, spray and even digital. Painting has taught me to be patient, it has boosted my imagination and it has helped me through difficult times. Art gives you the very amazing feeling of creating something and owing it. That feeling of happiness, I don't think it can be explained. I also sell my masterpieces online which has taught me sales and marketing skills. I apply all the skills that painting has taught me into my workplace, education, and life
I love to volunteer to nonprofit organizations whether its by donating money, writing an article to congress, or giving my time to community service to help others in need. One particular non-profit organization that I've been participating for two years is the WWF, in which I've collaborated with other volunteers and lawmakers throughout the world to make an impact nationally and internationally to help animals in danger

Recomendations

Moussa Ndoye-North Houston Manager

Entrust Energy

(832) 289-8296

moussa.ndoye@entrustenergy.com

Resume Overview

Companies Worked For:

Entrust Energy
The Palms On Rolling Creek Apartments
UR Home Furniture

School Attended

Lone Star College
Andy Dekaney High School

Job Titles Held:

Administrative Assistant
Assistant Property Manager
Office Representative

Degrees

Associate of Arts : Associate of Arts (AA) , Expected in 2021
High School Diploma : 2018

Administrative Assistant Resume Example

Resume Score: 80%

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