Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

  • Business development
  • Bilingual (English, Spanish)
  • File management
  • Telephone and email etiquette
  • Billing and Invoicing
  • Scheduling and calendar management
  • Sales and marketing
  • New business development
  • Sales processes
  • Property Management
  • Negotiation
  • Staff management
  • Lease oversight
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft PowerPoint
Work History
Administrative Assistant, 05/2019 to 12/2019
State Of North CarolinaBoone, NC,
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
  • Scheduled office meetings and client appointments for team professionals
  • Executed record filing system to improve document organization and management
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Offered departmental administrative support
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Coached new employees on administrative procedures, company policies and performance standards
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Planned and directed staff training and performance evaluations
Assistant Property Manager, 01/2018 to 05/2019
Piedmont Office Realty Trust, Inc.Atlanta, GA,
  • Assists Property Manager with preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.)
  • Recording and updating details of prospective and existing landlords and tenants into computer database swiftly
  • Screening prospective tenants to ensure they meet eligibility requirements
  • Completing lease applications and assisting with verification of application information
  • Inspecting properties when tenants take occupation and vacate
  • Liaising with tenants to provide information and address their complaints and concerns
  • Maintaining and storing documentation effectively
  • Accepting rent payments, security deposits and other applicable fees
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
  • Oversaw monthly collections of over $120,000 in funds, maintaining high payment rates by building positive relationships with tenants
  • Boosted occupancy 93% by leveraging market knowledge and successful promotional strategies
Office Representative, 06/2017 to 01/2018
Mgm ResortsBiloxi, MS,
  • Set up contracts, negotiated rates and hammered out service terms
  • Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $2,000 in sales
  • Organized company files and created support system to decrease workload and increase productivity of account managers
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
  • Built relationships with clients through active listening to provide excellent service
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations
Associate of Arts: Associate of Arts (AA), Expected in 05/2021
Lone Star College - Spring, TX
High School Diploma: , Expected in 06/2018
Andy Dekaney High School - Houston, TX
  • Graduated in Top 6% of Class
  • Graduated Cum Laude
  • Awarded Spring ISD Award of Excellence: Spring Art Show

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School Attended

  • Lone Star College
  • Andy Dekaney High School

Job Titles Held:

  • Administrative Assistant
  • Assistant Property Manager
  • Office Representative


  • Associate of Arts
  • High School Diploma

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