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Reliable, experienced team member adept at customer service and eager to enter the professional world with an exciting company. I am a dedicated and hard worker who also can contribute as a valuable member of a team. I meet all goals and produce great work in a detailed yet timely manner. I know I will be a great asset to your company and would gain your trust to perform well independently when needed. I am an Ambitious student pursuing an Esthetics License eager to contribute developed knowledge in a Licensed Esthetician role. I am adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings. I have continued to work at my full time job while also attending school every evening, giving both the attention they deserve. I look forward to showcasing my skills and talents that I have learned and obtained throughout my program in school. I have Advanced hands on machine training to include but not limited to Microdermabrasion (Crystal), Ultrasonic Spatula/ Ultrasound, Microcurrent, High Frequency, Rotary Brush, LED Therapy hand held system. I am dedicated, compassionate, knowledgeable, and ready to offer exemplary service and progressive spa techniques.
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- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Scheduled Physical Therapy and Occupational Therapy Evaluations and follow up Treatment appointments for the Rehabilitation Institute staff.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained professional tone at all times, including during peak rush hours.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Updated patient financial information to promote accurate record keeping.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Verified that patients had proper insurance coverage prior to any procedures or appointment scheduling.
- Updated all patient and insurance data regularly and carefully inputted changes into company's computer system.
- Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
- Handled money and register duties.
- Take Orders.
- Gave excellent customer service and satisfaction.
- Baking.
- Multi-tasked under pressure.
- Gave excellent customer service and satisfaction.
- Worked long hours at a fast pace.
- Handled money with accuracy.
- Medical Records.
- Admitted GI, General Surgery, and Pediatric patients.
- Answered phones in a professional manner providing resolution when possible and transferring calls or taking messages as needed.
- At events, interacting with and informing potential customers of product in a professional manner.
- Monitored doctor charts to ensure they contained proper information, scanned and fulfilled medical requests for patients and law firms.
- Insurance verification calls to inform patients to inform them of their financial responsibilities.
Lanier Technical College - Oakwood, GA
I am a Graduate from Lanier Technical College Esthetics. I completed my last semester for my Certificate in Esthetics this summer (July 2021). I have obtained a 4.0 GPA for both Fall Semester and Spring Semester and have attained the President's List distinction for Fall Semester of 2020. I have been an active student from August 2020-July 2021.
Gainesville State College - Oakwood, GA
I attended Gainesville State College ( now known as UNG) in the years of Fall 2009-Summer 2011 for General Studies
Maranatha Christian Academy - Oakwood, GA
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School Attended
- Lanier Technical College
- Gainesville State College
- Maranatha Christian Academy
Job Titles Held:
- Administrative Assistant
- Front End Associate
- Hostess/Waitress
- Office Specialist & Admissions
Degrees
- High School Diploma
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