Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.

  • Enforcement of policies and procedures
  • Effective customer communication
  • Accurate event logging
  • Suspicious activity surveillance
  • Video stream monitoring
  • Theft detection
  • Property protection
  • Patron security
  • Activity monitoring
  • Rules and regulations enforcement
  • Surveillance equipment
  • Courteous demeanor
  • Time management
  • Proficient in MS Office
  • Inbound and outbound calling
  • Superior organization skills
  • Effective team player
  • Inventory control procedures
  • Invoice processing
  • Organizational strengths
  • Excellent multi-tasker
  • Strong communication skills
  • Organized
  • Dependable and reliable
  • Detail-oriented
Administrative Assistant, 01/2016 to Current
CenergyDallas, TX,
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Monitored daily and weekly schedules and monthly calendar obligations for church and district meeting.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Contact members via phone and email and follow up with inquiries, meeting dates and appointments .
  • Write email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Assisted with administrative tasks, including filing, answering phones and creating Church bulletins, announcements, wedding and funeral services. Assist with NY UMC District Conference submissions.
Surveillance Operator, 11/2012 to 08/2013
Penn National GamingChicago, IL,
  • Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
  • Identified suspicious activity through strong understanding of cheating techniques and advantage play methods.
  • Submitted highly detailed surveillance reports, carefully documenting all activity during shift.
  • Monitored facility activities in multiple areas using surveillance equipment such as CCTV cameras, video recorders and computers.
  • Located individuals engaged in illegal activities, including theft, cheating and embezzlement.
  • Communicated violations to appropriate personnel and followed up with detailed documentation of incidents.
  • Operated electronic surveillance equipment to observe, track and document gambling activities on gaming floor.
  • Leveraged strong interpersonal and communication skills to interact successful with management, peers and patrons of all backgrounds.
  • Maintained professional and respectful demeanor, even in situations of extreme stress, remaining alert, focused and effective to carry out security-related missions.
Security Analyst, 08/2008 to 07/2010
Allied Universal SecuritySchenectady, NY,
  • Protected secure data files and regulated access.
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Analyzed security procedure violations and developed plans to prevent recurrence.
  • Made recommendations to improve security procedures and systems.
Security Officer, 01/2002 to 08/2008
Silver Cross HospitalOutpatient Endoscopy Center, IL,
  • Patrolled internal and external areas within the protected area to protect facilities and travelers.
  • Used x-ray scanners to check items for signs of unauthorized materials.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Screened guests entering premises using X-ray machines and explosive monitors.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Provided security presence for over events and deliveries.
  • Operated and maintained x-ray and metal detection devices at building checkpoints.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
  • Checked and secured building entrances over.
  • Patrolled premises to ensure safety of employees and visitors.
  • Worked with local and federal law enforcement agents to coordinate apprehensions.
  • Monitored security cameras and fire, building and alarm systems.
  • Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.
  • Responded to emergency situations, typically within to minimize risk and injury.
  • Monitored and secured building entrances.
  • Enforced security regulations and calmly and promptly escorted non-compliant individuals to areas for processing.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Surveilled areas within facility to identify suspicious behavior.
  • Skillfully operated scanning equipment to keep entrance lines moving efficiently.
  • Documented all security-related situations, including in in-depth reports for submission.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
  • Screened guests entering premises using X-ray machines.
Education and Training
: Bussiness Management, Expected in
Cornell University - Ithaca, NY

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School Attended

  • Cornell University

Job Titles Held:

  • Administrative Assistant
  • Surveillance Operator
  • Security Analyst
  • Security Officer


  • Some College (No Degree)

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