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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Systematic Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Skills
  • Correspondence Handling
  • Advanced MS Office Suite Knowledge
  • Patient Scheduling
  • Business correspondence
  • Multi-line Telephone Systems
  • Workflow planning
  • Transcription and dictation
Work History
08/2018 to Current
Administrative Assistant The Mentor Network Tucson, AZ,
  • Wrote and enforced effective administrative procedure plans to reduce errors and prevent process delays.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Organized patient files and streamlined operations to improve efficiency.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Prepared and maintained accurate digital health records for patients.
  • Reviewed physician letters and corrected grammar and spelling errors.
  • Managed master calendar and scheduled appointments for 12 providers based on optimal patient loads and clinician availability.
  • Handled all scheduling for psychologist's calendar and prepared meeting agenda and materials.
  • Carefully transcribed phone messages and relayed to appropriate personnel within minutes of each call.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Used headsets and transcribing software to take dictation of medical documents.
  • Returned printed and electronic form dictated reports for physician's review, signature and corrections.
  • Maintained logs of incoming dictation projects and transcription records.
  • Referred to dictionaries, drug references and other medical resources to distinguish between homonyms and recognize inconsistencies and mistakes in medical terms.
  • Transcribed sensitive documents with complete confidentiality.
  • Worked closely with office manager to maintain optimum levels of communication to effectively and efficiently complete projects.
05/2010 to 08/2018
Transcriptionist Atlantic Health System Millburn, NJ,
  • Used headsets and transcribing software to take dictation of medical documents.
  • Returned printed and electronic form dictated reports for physician's review, signature and corrections.
  • Maintained logs of incoming dictation projects and transcription records.
  • Referred to dictionaries, drug references and other medical resources to distinguish between homonyms and recognize inconsistencies and mistakes in medical terms.
  • Translated medical jargon and abbreviations into expanded forms to verify accuracy of patient and health care facility records.
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.
  • Performed freelance work with flexibility to meet employer-set deadlines.
  • Returned dictated reports in printed or electronic form for physician's review, signature and corrections and for inclusion in patients' medical records.
  • Expertly transcribed medical reports for multiple providers.
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Transcribed sensitive documents with complete confidentiality.
09/2008 to 03/2010
Receptionist Fox Racing Shox In, IN,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Corresponded with clients through email, telephone or postal mail.
  • Received and routed business correspondence to correct departments and staff members.
  • Collected, sorted, distributed and sent mail and packages.
  • Operated multi-line telephone system to independently handle calls each day.
  • Provided superior and individualized customer service.
  • Responded to internet inquiries and phone calls in timely matter.
Education
Expected in
:
Columbus Technical College - Columbus, GA
GPA:
Expected in 05/2007
High School Diploma:
Central High School - Phenix City,
GPA:

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Resume Overview

School Attended

  • Columbus Technical College
  • Central High School

Job Titles Held:

  • Administrative Assistant
  • Transcriptionist
  • Receptionist

Degrees

  • Some College (No Degree)
  • High School Diploma

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