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Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Systematic Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
- Correspondence Handling
- Advanced MS Office Suite Knowledge
- Patient Scheduling
- Business correspondence
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- Multi-line Telephone Systems
- Workflow planning
- Transcription and dictation
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08/2018 to Current Administrative Assistant The Mentor Network – Tucson, AZ,
- Wrote and enforced effective administrative procedure plans to reduce errors and prevent process delays.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Organized patient files and streamlined operations to improve efficiency.
- Completed skilled administrative work to support all office staff and operational requirements.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Prepared and maintained accurate digital health records for patients.
- Reviewed physician letters and corrected grammar and spelling errors.
- Managed master calendar and scheduled appointments for 12 providers based on optimal patient loads and clinician availability.
- Handled all scheduling for psychologist's calendar and prepared meeting agenda and materials.
- Carefully transcribed phone messages and relayed to appropriate personnel within minutes of each call.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used headsets and transcribing software to take dictation of medical documents.
- Returned printed and electronic form dictated reports for physician's review, signature and corrections.
- Maintained logs of incoming dictation projects and transcription records.
- Referred to dictionaries, drug references and other medical resources to distinguish between homonyms and recognize inconsistencies and mistakes in medical terms.
- Transcribed sensitive documents with complete confidentiality.
- Worked closely with office manager to maintain optimum levels of communication to effectively and efficiently complete projects.
05/2010 to 08/2018 Transcriptionist Atlantic Health System – Millburn, NJ,
- Used headsets and transcribing software to take dictation of medical documents.
- Returned printed and electronic form dictated reports for physician's review, signature and corrections.
- Maintained logs of incoming dictation projects and transcription records.
- Referred to dictionaries, drug references and other medical resources to distinguish between homonyms and recognize inconsistencies and mistakes in medical terms.
- Translated medical jargon and abbreviations into expanded forms to verify accuracy of patient and health care facility records.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.
- Performed freelance work with flexibility to meet employer-set deadlines.
- Returned dictated reports in printed or electronic form for physician's review, signature and corrections and for inclusion in patients' medical records.
- Expertly transcribed medical reports for multiple providers.
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
- Transcribed sensitive documents with complete confidentiality.
09/2008 to 03/2010 Receptionist Fox Racing Shox – In, IN,
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Corresponded with clients through email, telephone or postal mail.
- Received and routed business correspondence to correct departments and staff members.
- Collected, sorted, distributed and sent mail and packages.
- Operated multi-line telephone system to independently handle calls each day.
- Provided superior and individualized customer service.
- Responded to internet inquiries and phone calls in timely matter.
Expected in :
Columbus Technical College - Columbus, GA
GPA:
Expected in 05/2007 High School Diploma:
Central High School - Phenix City,
GPA:
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