Well-organized Administrative professional bringing excellent multitasking abilities developed over 17 years of Administrative experience. Proficient in Microsoft Office with expertise in database management. Flexible and proactive Office Manager demonstrating high level of professionalism and confidentiality. Prioritizes and manages multiple projects simultaneously, following through on issues quickly and thoroughly.
Skills
Documentation And Reporting
Staff Management
Travel coordination
Documentation and reporting
Office administration
Correspondence Handling
Time management
Organization And Planning
Scheduling
Spreadsheet Management
Work History
Administrative Assistant, 03/2019 to 08/2020 American Renal Associates – Beverly, MA,
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Administrative Supervisor, 09/2016 to 06/2018 Arizona Department Of Public Safety – Phoenix, AZ,
Monitored and assisted in the evaluation of 11 personnel performance reports to complete annual reviews, recommended advancement or address of productivity concerns.
Provided customer service and staff support for over 200 personnel daily.
Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
Reviewed, edited and tracked incoming and outgoing correspondence to ensure accuracy and timeliness.
Established efficient workflow processes by delegating to appropriate personnel, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.
Mentored a highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through award recommendations and achievements.
Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
Served as the liaison between the finance, and administrative departments.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Significantly reduced the workflow turnaround time by streamlining the tracking system with all outgoing correspondence by 91 percent.
Processed more than 300 database entries and transactions.
Drafts, edits, and tracks award recognition packages for all outgoing personnel.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Executive Secretary/Administrative Supervisor, 11/2013 to 08/2016 United States Navy USS MAKIN ISLAND – City, STATE, United States
Hours per week: 40
Trained and supervised 57 personnel on the daily workflow of the Administrative department, outgoing correspondence and proficient customer service.
Managed the executive calendar and coordinated weekly administrative team meetings.
Made travel arrangements for management and executive staff.
Oversaw the ordering of all office supplies including ink cartridges, toner, and paper.
Ensured all phone messages were relayed to the appropriate personnel.
Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Assisted with event planning to include the annual picnic and Holiday Party which served over 60 employees and their families.
Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Wrote professional memorandums, letters and marketing copy.
Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
Met with clients to gather information, prepare documentation and determine necessary actions.
Was the Citizenship Coordinator who assisted with the Naturalization process by being the liaison between the member and USCIS for swearing in and additional information that was needed.
Organized and maintained case files and documents containing instructions and laws concerning citizenship.
Ensured proper set up of equipment which allowed effective communication between executives through video teleconferencing to hold virtual meetings on a weekly basis.
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Education
Bachelor's Degree: Business
Administration, Expected in AmJessican Public University System - Charles Town, WV GPA:
United States Some College Coursework Completed Credits Earned: 66 Semester hours Major: Business Administration transferred to Psychology Degree
Relevant Coursework, Licenses and Certifications:
Job Related Training: Navy YN Administration training: Oct-Dec 2000
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