Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Summary
Decisive Administrative Assistant accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in schedule management, company event coordination and financial reporting.
Skills
· Exceptional customer support · Administrative skills · Invoicing and billing | · Skilled in Microsoft Word, Excel, Powerpoint · Detail-oriented · Process improvements |
Experience
Administrative Assistant, Primrose School, November 2019-August 2020Westfield , IN
- Welcoming visitors and directing them to the relevant office/personnel.
- Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.
- Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
- Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
- Maintaining general office files, including job files, vendor files, and other files related to the company's operations.
- Purchasing office supplies, equipment, and furniture.
- Overseeing the maintenance of office facilities, and equipment.
- Performing other relevant duties when needed.
Specimen Collector , Mawd Pathology Group Pa, April 2018-August 2020Columbia , MO
- Administered, directed and coordinated agency activities.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Received and routed results to proper personnel.
- Measured urine specimens and delivered to laboratory.
- Processed specimens and prepared each for shipment to testing laboratories.
Receptionist (Temporary), Aeg Worldwide, October 2018-November 2019Las Vegas , NV
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Coordinated and communicated with 10-30 clients daily to gather pertinent information.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Rendered information to callers and drafted office emails.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Scheduled and confirmed appointments.
Front Office Manager, Grand Beach Hotel, August 2009-August 2014Miami , FL
- Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
- Evaluated employee job performance and motivated staff to improve productivity.
- Monitored office inventory to maintain adequate supply levels and order products.
- Efficiently organized resources and staff necessary to handle any requirements and maintain strong service levels.
- Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Managed customer complaints and rectified issues to complete satisfaction.
- Managed all scheduling and payroll for team of 15 staff in busy dental office.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
Education and Training
Bachelor of ScienceLiberal Arts And General Studies , , , Excelsior College, , CityStateJune 2011
- Minor in Administration/Business Management
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Resume Overview
School Attended
- Excelsior College
Job Titles Held:
- Administrative Assistant
- Specimen Collector
- Receptionist (Temporary)
- Front Office Manager
Degrees
- Bachelor of Science
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