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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Summary

To apply my experience with Human Resources roles for a dynamic organization that values hiring a Human Resources professional as an investment that is crucial to the success of all aspects of the organization: Recruiting, Onboarding, and Training.

Highlights
  • New Hire Onboarding, Payroll Administration

  • Effective Communicator (Oral & Written

  • Organized, Multitasker, Problem-Solver

  • Efficient, Adaptable, Enthusiastic
  • Team Leadership, Training Excellent interpersonal and coaching skills

  • Microsoft Office, Salesforce, Basware, Ultipro

  • Goal-Oriented

  • Detail-oriented
Accomplishments

Successfully transitioned contracted employees into our organization by managing onboarding, training, and ongoing support.


Developed administrative assistant training manuals that presented thorough guides on how to navigate various administrative roles and programs required.


Managed the office's emergency contact system that involved 200+ tenants and individuals and included routine maintenance of the Excel spreadsheet and One Call now database.



Experience
August 2011 to August 2015
Apex SystemsChubbuck , IDAdministrative Assistant

  • Provided support for Senior Operations, Accounting, Corporate HR, Leasing, and Marketing departments.

  • Created effective training course objectives, course content and all materials.

  • Advanced MS Office skills, database and lease management, SalesForce, Ultipro, Basware, GEMS, MicroMain, CRM, JDE, UltraPOS

  • Deliver solutions to customer and tenant issues submitted online, phone, or person

  • Provide support for Operations, Accounting, Leasing, and Marketing departments

  • Advanced MS Office skills, database and lease management, SalesForce, Ultipro, Basware, GEMS, MicroMain, CRM, JDE, UltraPOS

  • Compose, edit, and proofread correspondence, proposals, bids and customer service issues

  • Deliver solutions to customer and tenant issues submitted online, phone, or person

  • Manage vendor contracts, Statement of Works

  • Process tenant monthly payments and contractor security deposit and fees

  • Assist in timesheet management

  • Maintain and manage emergency contact system and spreadsheet

  • Act as liaison and uphold open lines of communication between general contractors and operations manager

  • Issue/maintain work orders through database management/communications with engineers

  • Manage sales reporting, COI records, Tenant Move In/Out spreadsheet and various reports

  • Compose Duties Statement/Job Descriptions for tenants

  • Maintain updates for company website: directory, tenant openings

  • Update company phone line as needed

  • I-9, W2 paperwork; Training/Onboarding; Payroll Administrator role

  • Led trainings for up to employees on a weekly basis.
August 2011 to August 2015
BdoNashville , TNADMINISTRATIVE ASSISTANT
  • Provided support for Senior Operations, Accounting, Corporate HR, Leasing, and Marketing departments.
  • Invoice processing, capital invoices & projects, and light accounting experience.
  • Excellent time management in maintaining time sensitive reports and files, ie: lease and operations records.
  • Served as Payroll Administrator and provided ongoing support for new hires.
  • Maintained high level of confidentiality regarding employee files and database management.
  • Managed personal company credit card and reconciled each month as well as managed other employees credit card transactions.
  • Experienced with written and oral communication leading to problem-resolution.
  • Computer savvy and a quick learner.
  • Selected Achievements: Successfully recovered over 40K in insurance claims within constraints for operations department.
  • Reduced work orders by more than 50% allowing engineering to tackle other property management projects.
  • Trained employees and supported with onboarding paperwork for new hires.
  • Created training manuals. * Developed effective emergency contact system through Excel and combined with OneCall program.
October 2010 to August 2011
Nucor CorporationDecatur , ALManagement Trainee
  • Assisted with management and maintenance of 100+ vehicle fleet while enhancing business relationships with Geico and local car body shops and dealerships.
  • Created, communicated and managed rental quotations and reservations.
  • Executed last minute efficient business decisions regarding customer issues.
  • Offered additional products such as roadside assistance, prepaid fuel, and liability coverage.
  • Achieved top seller status for various business segments in the Northern Virginia region.
  • Completed required selling training programs.
  • Experienced in reviewing accounts payable.
  • Selected Achievements: Consistently remained on Top 10 and Top 20 Best Sellers employee list for the Northern Virginia region.
  • Passed each test required post training.
  • Completed Accounts Payable training and was set to complete The Grill (promotion test for Asst Manager.
May 2009 to December 2009
Krispy KremeBrentwood , TNAssistant Manager
  • Assisted in managing and leading sales team in reaching aggressive sales goals within an affluent market.
  • Maintained client relationships through consistent phone calls and personal shopping experiences.
  • Executed visual merchandising techniques and floor sets bi-weekly and coached and motivated sales associates into a customer-service driven and results-oriented team.
  • Selected Achievements: Served as Store Manager temporarily during Holiday season.
  • Conducted interviewing, hiring, and onboarding for new hires.
  • Assisted in managing staff of 7; 12 during Holiday season.
  • Controlled inventory shrinkage through daily merchandise censor checks.
December 2008 to May 2009
Sage IntacctSan Francisco , CASALES ASSOCIATE

Managed client appointments and preferences in Personal Book computer system.

Served as personal shopper and stylist by directing personal shopping appointments.

Assisted in maintaining visual aspects of the Women's Special Occasion department.

Participated in team selling with fellow sales associates to ensure customer satisfaction.


May 2008 to August 2008
Arbor CompanyFulton , MDRESIDENT ASSISTANT

Created fun, rewarding programs for students in dorm to participate in.

Train new resident assistants through role play, teamwork, delegation.

Assisted in New Hire process by conducting interviews with Resident Hall Coordinator.

Ensured resident unity through weekly meetings and group activities

Served as peer mediator and worked with partner to resolve student issues.

Completed fire safety and emergency training each year.

Assisted in dorm-wide programs such as talent shows, trips, and fundraising.

Exercised authority in ensuring dorm atmosphere is safe

Education
Jan. 2015
University of Baltimore
City, State, U.S.
Human Resources
Master of Business of Administration

Course Work Specializing In:

Leading and Managing People

Strategic HR Management

HR & Compensation Management

Employment Law & the HR Manager

Accounting for Managerial Decisions

Intermediate Accounting

2008
West Virginia University
City, State, U.S.
Fashion Design
Bachelor of Science

Course Work Specializing In:

Flat Pattern Design

Figure Drawing & Fabric Design

Visual Merchandising

Public Speaking

Principles of Advertising

Business/Professional Writing

Select One
Select OneGPA: President's List-Summer 2014 Semester GPA: 4.0 President's List-Summer 2013 Semester University of Baltimore Foundation Scholarship 2011
Skills

Accounting

Accounts payable

Business Development

Oral communication

Customer Service

Database Management

Invoice processing

Team Leadership

Problem-resolution

Quick learner

Time management

Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

70Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • University of Baltimore
  • West Virginia University

Job Titles Held:

  • Administrative Assistant
  • ADMINISTRATIVE ASSISTANT
  • Management Trainee
  • Assistant Manager
  • SALES ASSOCIATE
  • RESIDENT ASSISTANT

Degrees

  • Human Resources Master of Business of Administration
    Fashion Design Bachelor of Science
    Select One
    Select One

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