Administrative Assistant Resume Example

• Provided support for Senior Operations, Accounting, Corporate HR, Leasing, and Marketing departments.
• Invoice processing, capital invoices & projects, and light accounting experience.
• Excellent time management in maintaining time sensitive reports and files, ie: lease and operations records.
• Served as Payroll Administrator and provided ongoing support for new hires.
• Maintained high level of confidentiality regarding employee files and database management.
• Managed personal company credit card and reconciled each month as well as managed other employees credit card transactions.
• Experienced with written and oral communication leading to problem-resolution.
• Computer savvy and a quick learner.
• Selected Achievements: Successfully recovered over 40K in insurance claims within constraints for operations department.
• Reduced work orders by more than 50% allowing engineering to tackle other property management projects.
• Trained employees and supported with onboarding paperwork for new hires.
• Created training manuals. * Developed effective emergency contact system through Excel and combined with OneCall program.

• Assisted with management and maintenance of 100+ vehicle fleet while enhancing business relationships with Geico and local car body shops and dealerships.
• Created, communicated and managed rental quotations and reservations.
• Executed last minute efficient business decisions regarding customer issues.
• Offered additional products such as roadside assistance, prepaid fuel, and liability coverage.
• Achieved top seller status for various business segments in the Northern Virginia region.
• Completed required selling training programs.
• Experienced in reviewing accounts payable.
• Selected Achievements: Consistently remained on Top 10 and Top 20 Best Sellers employee list for the Northern Virginia region.
• Passed each test required post training.
• Completed Accounts Payable training and was set to complete The Grill (promotion test for Asst Manager.

• Assisted in managing and leading sales team in reaching aggressive sales goals within an affluent market.
• Maintained client relationships through consistent phone calls and personal shopping experiences.
• Executed visual merchandising techniques and floor sets bi-weekly and coached and motivated sales associates into a customer-service driven and results-oriented team.
• Selected Achievements: Served as Store Manager temporarily during Holiday season.
• Conducted interviewing, hiring, and onboarding for new hires.
• Assisted in managing staff of 7; 12 during Holiday season.
• Controlled inventory shrinkage through daily merchandise censor checks.

Managed client appointments and preferences in Personal Book computer system.

Served as personal shopper and stylist by directing personal shopping appointments.

Assisted in maintaining visual aspects of the Women's Special Occasion department.

Participated in team selling with fellow sales associates to ensure customer satisfaction.

Created fun, rewarding programs for students in dorm to participate in.

Train new resident assistants through role play, teamwork, delegation.

Assisted in New Hire process by conducting interviews with Resident Hall Coordinator.

Ensured resident unity through weekly meetings and group activities

Served as peer mediator and worked with partner to resolve student issues.

Completed fire safety and emergency training each year.

Assisted in dorm-wide programs such as talent shows, trips, and fundraising.

Exercised authority in ensuring dorm atmosphere is safe