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Administrative Assistant Resume Example

Resume Score: 80%

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Skills
  • Word, Excel, and PowerPoint.
  • Automotive
  • Communication
  • Skills
  • Estimating
  • Filing
  • Leadership skills
  • Director
  • Marketing
  • Excel
  • Office
  • PowerPoint
  • Word
  • Purchasing
  • Retail Sales
  • Strategic Planning
  • Phone
  • Back office operations
  • Records management systems
  • Recordkeeping and bookkeeping
  • Account balancing reconciliation
  • Accounting support
  • PC proficient
  • Mail management
  • Excel spreadsheets
  • Meeting planning
  • Cash deposit preparation
  • Inventory systems
  • Sensitive material handling
  • Microsoft
  • Accounting skills
  • Check processing
  • Timeline Planning and Management
  • Office equipment maintenance
  • Medical billing
  • Event coordination
  • Report writing
  • Proofreading
  • Social media management
  • Invoicing and billing
  • Data evaluation
Education and Training
2015Bachelor's: SUM BIBLE COLLEGE
1991SHERWOOD HIGH SCHOOL
Certifications
  • Excel (3 years)
  • Powerpoint
  • Word (4 years)
  • Marketing (2 years)
  • Strategic Planning (3 years)
  • Training (3 years)
  • Auto Estimating (6 years)
  • Management (5 years)
  • Retail Sales
  • RV Service Management (8 years)
  • Automotive Repair
  • Purchasing (1 year)
ADMINISTRATIVE ASSISTANT
Summary

I am a hard working, detail-oriented mom. I graduated College with a Bachelors Degree. I have proven leadership and organizational skills and I am seeking to apply my abilities at your establishment Authorized to work in the US for any employer Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for the City of Monroe, Airport. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Experience
Company Name - Administrative AssistantCity, State08/2020 - Current
  • I assist the Director of the Airport.
  • Maintain a safe, clean, and positive atmosphere for customers coming from near and far.
  • I assist in Purchase Order's.
  • I help out with Office duties as filing, answering phone calls.
  • I gather Lease agreements, I gather fuel info.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Company Name - Service ManagerCity, State02/2009 - 01/2019
  • I wrote estimates for customers, I ordered parts, sold parts, made appointments, sold new and used RV's as well.
  • My job required me to multi-task, be timely and efficient.
  • As service manager I was over 10 other positions so I strengthened my leadership skills during that time and my communication skills.
  • Collaborated with customers to offer solutions to service needs.
  • Hired, trained and developed service department staff to drive performance.
  • Adhered to customer service standards to foster satisfaction and retention.
  • Defined department objectives and monitored performance to facilitate operations.
  • Troubleshot and performed testing to keep telephone and data lines functioning properly.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Informed and educated department employees on changes from management.
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
  • Pitched in to complete various duties during peak periods or employee absences.
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Motivated, led and supported employees to maintain low turnover.
  • Investigated accidents and injuries, preparing reports on findings.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.
  • Inspected completed work to assess quality and identify skill or ability issues.
Company Name - House ManagerCity, State01/2008 - 01/2009
  • Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior.
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
  • Researched and planned fun activities that would be enjoyable for both residents and guests, including [Name of Event].
  • Taught life skills, including completing chores and cooking meals and offering positive reinforcement.
  • Cultivated pleasant and safe setting by using [Skill] and [Skill], resulting in [Number]% improvement in employee, visitor and resident satisfaction.
  • Generated reports to assess performance and make adjustments.
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
  • Provided gentle assistance in the areas of hygiene and feeding to residents at [Name of Facility].
  • Coordinated with community-based treatment providers to meet needs of [Type] residents.
  • Cross-trained in every store role to maximize operational knowledge.
  • Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior
  • Automated office operations, managed client correspondence and tracked records.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
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Resume Overview

School Attended

  • SUM BIBLE COLLEGE
  • SHERWOOD HIGH SCHOOL

Job Titles Held:

  • Administrative Assistant
  • Service Manager
  • House Manager

Degrees

  • Bachelor's :

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