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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Professional Summary
 Highly organized and detail-oriented Administrative Assistant with more than 9 years experience supplying thorough, organized administrative support to 5 senior executives.
Skills
  • 49 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Database management
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Certified in 10-key
  • Human resource laws knowledge
  • Pleasant demeanor
  • Appointment setting
  • Team building
  • Accounting familiarity
  • Payroll
  • Invoice processing
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Conference planning
  • Microsoft Excel certified
  • Spreadsheet management
  • Filing and data archiving
Work History
Administrative AssistantJanuary 2006 to January 2012
Brown & Brown, Inc. - Bend , OR

  • Answered and quickly redirected up to 100 calls per day.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
  • Drafted biweekly time sheets for 50 executives and employees.
  • Organized all new hire, security and temporary paperwork.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Compiled company information and related material and distributed it to candidates.
  • Screened all visitors and directed them to the correct employee or office.
  • Obtained signatures for financial documents and internal and external invoices.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Coordinated board and committee meetings, including schedules and information preparation and distribution.
  • Compiled annual recommendations for end of fiscal year budgets.
  • Coded and entered at least [number] invoices each day into the in-house accounting software.
  • Reconciled vendor statements and handled payment complaints or discrepancies.
  • Reviewed all expense reports for accuracy and proper expense disclosure.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Maintained [number]% accuracy in calculating discounts, interest and commissions.
  • Composed effective accounting reports summarizing accounts payable data.
  • Collected and reported monthly expense variances and explanations.
  • Oversaw daily office operations for staff of [Number] employees.
  • Prepared and distributed payroll for staff of [Number] direct reports.
  • Oversaw inventory and office supply purchases.
  • Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
Assistant ManagerJanuary 2004 to January 2006
Approved Cash Advance - Wytheville , VA

  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Promoted from Team Leader to Assistant Manager within [Number] months.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Planned budgets and authorized payments and merchandise returns.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
CashierJanuary 2000 to January 2004
The Cheesecake Factory - Fort Worth , TX

  • Assisted diners with obtaining food from buffet/serving table as needed.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Cleaned and organized eating, service, and kitchen areas
  • Cleaned and sterilized equipment and facilities
  • Cleaned garbage cans with water or steam
  • Filled beverage and ice dispensers
  • Greeted each customer with friendly eye contact
  • Helped with preparation, set-up, and service for catering events
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
  • Kept dining room and kitchen area clean by performing cleaning and laundry duties
  • Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
  • Prepared daily food items, and cooked simple foods and beverages
  • Spoke with patrons to ensure satisfaction with food and service
Education
Augusta Technical College 2006City, State
GED:
Certifications
Skills
balance, cooking, Customer service, General office duties, inventory, invoicing, Excel, money, Microsoft Word, office equipment, Payroll, phone system, Phone
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Completeness
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Augusta Technical College

Job Titles Held:

  • Administrative Assistant
  • Assistant Manager
  • Cashier

Degrees

  • GED :

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