administrative assistant resume example with 16+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated administrator with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. I have worked with kids for many years and I love the way they look at life. On top of being a nanny, I always was room parent in my children's classroom and art docent. I was also a Girl Scout leader for 6 years and loved teaching them different skills to use in life. I am very easy to talk to and follow directions quickly.

  • Memo Preparation
  • Executive Presentation Development
  • QuickBooks Expert
  • Program File Distribution
  • Detailed Meeting Minutes
  • Mail Management
  • Transporting Files
  • Insurance Eligibility Verification
  • Sensitive Material Handling
  • 10-Key Proficiency
  • Meeting Planning
  • Cash Deposit Preparation
  • Check Processing
  • Records Management Systems
  • Technologically Savvy
  • Document Retrieval
  • Back Office Operations
  • PC Proficient
  • Excel Spreadsheets
  • Advanced MS Office Suite Knowledge
  • Recordkeeping and Bookkeeping
  • Data Entry Documentation
  • Document and File Management
  • Resource Coordination and Allocation
  • Meticulous Attention to Detail
  • Schedule Management
  • Supply Inventory Control
  • Verbal and Written Communication
  • Strong Organizational Skills
  • Task Prioritization
  • Multitasking and Time Management
  • Multi-Line Telephone Systems
  • Judgment and Decision Making
  • Appointment Coordination
  • Computers and Technology
Education and Training
Henry M. Jackson High School Mill Creek, WA Expected in 06/2003 High School Diploma : - GPA :
Shoreline Community College Shoreline, Expected in : - GPA :
Aspiranet - Administrative Assistant
Bakersfield, CA, 09/2021 - Current
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Coordinated appointments, meetings and conferences.
  • Prepared and prioritized calendars and correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Composed correspondence, reports and meeting notes.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Inventoried and ordered supplies for office.
  • Monitored office equipment and scheduled repairs.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Answered and routed telephone calls and took messages.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Oversaw office inventory and timely reordering of supplies.
  • Met incoming guests and clients, offering immediate assistance.
  • Responded to inquiries via email, telephone and social media platforms.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
2 Fellas & A Big Vehicle - Nanny
Broken Arrow, OK, 07/2017 - 08/2021
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Regulated children's schedules to balance rest, learning and play.
  • Interacted positively with children to promote mental and emotional development.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Participated in hands-on learning activities with children incorporating art.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Assisted children with completing homework and special assignments to improve academic performance.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Observed children during snack time to prevent choking.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Provided safe transportation to and from activities and events.
  • Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Planned recreational activities to enhance physical development and explore stimulating exercises.
Grand Living At Lake Lorraine - Lead Server
Sioux Falls, SD, 02/2006 - 06/2017
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Managed servers and staff members to effectively foster team-oriented environment.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Calculated charges, issued table checks and collected payments from customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Drew from knowledge of menu items and ingredients to support customer selection.
  • Worked with management to coordinate special functions and events.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Provided exceptional service to high volume of daily customers.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Managed tables throughout dining room to execute service at highest level.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Directed and assisted in general dining room cleaning and sanitation.
  • Completed opening and closing checklists to ensure smooth restaurant operations.

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Resume Overview

School Attended

  • Henry M. Jackson High School
  • Shoreline Community College

Job Titles Held:

  • Administrative Assistant
  • Nanny
  • Lead Server


  • High School Diploma
  • Some College (No Degree)

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