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administrative assistant resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Confidential document control
  • Proposal writing
  • CRM and office management software
  • Meticulous attention to detail
  • Excel spreadsheets
  • Multitasking and prioritization
  • Time and labor control
  • Administrative operations
  • School records organization
  • Phone call answering
  • File and data retrieval systems
  • Records management systems
  • Strong problem solver
  • Timeline Planning and Management
  • Social media management
Experience
01/2023 to Current Administrative Assistant Spectrum Health Companies | Willmar, MN,
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Prepared and prioritized calendars and correspondence.
  • Directed customer communication to appropriate department personnel.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
01/2022 to 11/2022 Administrative Assistant Spectrum Health Companies | Grand Rapids, MN,
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
  • Prepared and prioritized calendars and correspondence.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Drove customer feedback to deliver information to management for corrective action.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
09/2021 to 12/2021 Administrative Assistant Spectrum Health Companies | Mcgregor, MN,
  • Drove customer feedback to deliver information to management for corrective action.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Directed customer communication to appropriate department personnel.
06/2019 to 05/2021 Marketing Assistant Power Promotions | Cleveland, OH,
  • Assisted in organizing promotional events and tradeshows.
  • Developed and maintained content and communications to drive marketing campaigns, activities and events.
  • Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
  • Adapted marketing strategy to fit consumer preferences and expectations.
  • Helped sales and marketing meet business objectives through customer advocacy programs and initiatives.
  • Optimized and prepared content to produce digital and printed collateral.
  • Assisted with copywriting, artwork and web workflow to facilitate print and digital marketing communications.
  • Proofread and finalized marketing communications and documentation prior to release.
  • Summarized raw data and analyses and made recommendations based on findings.
Education and Training
Expected in 08/2022 to to GED | Centennial College - Global Business Management, Scarborough, ON GPA:
Expected in 05/2019 to to BBA | Amity University, Delhi, India, GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Hindi:
Native/ Bilingual
Negotiated:
Punjabi:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • Centennial College - Global Business Management
  • Amity University

Job Titles Held:

  • Administrative Assistant
  • Administrative Assistant
  • Administrative Assistant
  • Marketing Assistant

Degrees

  • GED
  • BBA

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