LiveCareer-Resume

administrative assistant resume example with 18 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Project management
  • Excel spreadsheets
  • Data entry
  • Organization and efficiency
  • Staff training and development
  • Spreadsheet development
  • Expense reporting
  • Strong interpersonal skills
  • Accounting skills
  • Social media management
  • Strong problem solver
  • Professional and mature
  • Meticulous attention to detail
  • Administrative operations
  • Multitasking and prioritization
  • Training and coaching
  • Invoicing and billing
Experience
Administrative Assistant, 10/2019 to Current
Sherwin-WilliamsSioux City, IA,

I have taught myself the AiM system work order system from the ground up. Including how to enter inventory which has not been done up until now. I am also creating new data fields, closing and creating work orders. I assist staff with getting set up on the AiM system and provide "how to" instructions. I provide the information needed for monthly reporting to Central Office by running queries in AiM. I assist staff if they have any trouble running the AiM program. I create procurement documents and do research for quotes. I contact vendors and contractors to complete bids and projects around the prison when needed. I also schedule contractors to complete work. I have completed bid documents and contract documents for the procurement process as well as created a log to follow the process. I access cobblestone to assist with providing contract information. I access the State Construction AiM system to help with Major Maintenance project information. I Process Physical Plant credit card orders. I created a tracking sheet for all Physical Plant department expenditures. I take meeting minutes for various meetings. I have also attended two Managers meetings in Casper. Where I have met and networked with the other facilities Physical Plant staff. I have been working on digitizing records in the Physical Plant. I have created 2 google drives with folders for Inmate communications, staff reports, logs, inspections etc. The other drive has asset information such as manuals and spec sheets. I have created a master HVAC sheet with the units, filters and belts with staff input. I work in Kronos to assist staff with payroll questions and issues. I complete the on call schedule and post for employees. I help manage the chemical room, check in/out chemicals. I created a digital log book for this room. I assist staff with computer, program issues and any other assistance they may need. I have attended online management classes offered by Justice Clearinghouse and NIC. I have attended classes offered by the Wyoming State Auditor for the WOLFS system. I assist other departments with training and coverage.

Inmate Service Officer, 12/2016 to 10/2019
Brink's IncorporatedAustin, TX,

I have learned the CACTAS program to manage inmate financial accounts. Including transferring funds to specified GL accounts, writing requested checks off of inmate accounts, key payroll to inmate accounts, print statements and pay stubs, refund phone and print time when inmates release, deposit checks and money orders, along with many other program tasks. I developed processes and training for entering payroll into the WCIS system. I conducted training classes for staff to enter payroll into WCIS. I assisted in developing the process to calculate the temporary Incentive pay. I developed inmate training, upon intake at WSP, to provide information concerning inmate accounts and procedures including the qualifications for the Temporary Incentive Pay. I attended inmate orientation each week to present the information and answer any questions. I answer various inmate communications, assist inmates in understanding their statements, including in person meetings. I have learned Fishbowl to help in the Warehouse. I can create purchase orders, receive product and make adjustments to purchase orders. I can make sales orders and complete the sale. I can run the inventory sheet and conduct inventory and make adjustments as necessary. I have worked in the WOLFS system processing payments as a back up to the Accountant. I can process new vendor paperwork as well as make corrections to vendor accounts. I have assisted staff with travel vouchers and one day meal forms. I have completed and processed the paperwork for the Workers Compensation premium payment. I have processed the end of the month checks from CACTAS and completed the CR in WOLFS. I have researched quotes and created procurement forms. Completed credit card purchases. Completed the end of the month paperwork for the Accountant to pay the credit card statements. I have trained new ISO staff as well as created job manuals. Assisted staff in obtaining access to WDOC purchasing accounts. Assisted staff in setting up petty cash boxes and changing signature cards at the local bank.

General Manager, 11/2007 to 12/2016
HealthfirstNew York, NY,

I started as the bookkeeper and after a year I was promoted to General Manager. I taught myself all positions in the front office including, ad design, circulation, page lay out and sales, as well as page design for the newsroom. I managed employee files and prepared payroll, managed insurance and benefits for employees and ordered office supplies. I helped employees manage their time, priorities and make sure we stayed on goal. I documented any employee behavior and performance issues. Provided coaching when appropriate. I supervised a staff of up to 15 employees. I assisted the advertising staff when needed. This included making contact with businesses to find out what their marketing needs were and helping them set up a marketing plan. I kept track of the financial goals and expenses for the organization. I reported the financials to the owners, coded and prepared all accounts payable and managed office activity. Coordinated events and projects with other businesses and non-profits. I took care of all building needs including plumbing, painting, IT, and landscaping. If it was a job I could not take care of I would coordinate a contractor to come and perform the work. Managed and helped with the maintenance of the print press. Helped renovate and maintain rental properties and over saw all vehicle maintenance for the company vehicle.

Medicare Specialist, 04/2005 to 11/2007
Memorial Hospital Of Carbon CountyCity, STATE,

I answered patient calls concerning insurance billing. I received and posted insurance and patient self pay payments. I worked with various spreadsheets. I processed the office payroll for submission. I worked closely with many different insurance companies regarding patient billing. I was also cross trained on every desk in the office including regular insurance, medicare, Medicaid and Workers Compensation billing and the cashier desk . I worked with the medical coding department to insure all the billing codes were correct. I was cross trained in admissions where I assisted patients with all their paper work for procedures as well as when they came to the ER.

Education and Training
High School Diploma: , Expected in 05/1994 to Rawlins High School - Rawlins, WY,
GPA:
: Nursing, Expected in to Casper College - Casper, WY
GPA:

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Resume Overview

School Attended

  • Rawlins High School
  • Casper College

Job Titles Held:

  • Administrative Assistant
  • Inmate Service Officer
  • General Manager
  • Medicare Specialist

Degrees

  • High School Diploma

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