administrative assistant resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Polite, attentive, professional, and well-rounded with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure. Dedicated to best-in-class customer service and known for effective problem-solving abilities. Polite and attentive while offering excellent customer service, organization and time management skills.
Skills
Computer Proficiency
Office Management
Business Correspondence
Research and Analytical Skills
Document and File Management
Computers and Technology
Spreadsheet Development
Strong Organizational Skills
Database and Client Management Systems
Multi-Line Telephone Systems
Confidentiality and Data Protection
Job Bidding
Education
The Art Institute of PittsburghPittsburgh, PA, Expected in 07/2018 ā āDigital Design Diploma:Digital Design - GPA:
Certifications
Digital Design Diploma
Digital Design
Work History
Amentum - Administrative Assistant Hudson, MA, 10/2021 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and Excel.
Handled client correspondence and tracked records to foster office efficiency.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Arranged rapid office equipment repair and maintenance with vendors.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Edited subcontractor proposals and contracts, Submittals and transmittals for organizational support.
Provided clerical support to company employees by copying, faxing and filing documents.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Designed and implemented lesson plans for 3 children in grades K, 2nd,& 6th, while managing the simultaneous needs of the children with organized schedules
Offered children rich and diverse learning opportunities through traditional and digital- based education as well as field trips, group gatherings and special events in a home-based environment
Observed students for specific learning styles and planned activities to maximize learning
Created lesson plans in accordance with state curriculum and school-wide curriculum standards
Planned and implemented lessons using variety of teaching strategies to meet diverse student needs
Researched new teaching tools and resources to use in classroom
Implemented assessment tools to evaluate student progress and identify weak points
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments to school administrators
Held conferences with school officials to address questions, discuss academic progress and encourage learning goals.
NYVT Media - Classifieds Manager City, STATE, 08/2020 - 09/2020
Prospected local markets to continuouslyfill newspaperclassified ad sales
Maintained robust database of clientcontactinformation, appointments and upcoming
deadlines
Cold called high volume of contactsacross Washingtonand Rutland County businesses to
generate substantial leads
Sold print and digital marketingsolutions forClassified ads
Educated customers onproduct featuresand technical details to highlight benefits
Applied strong communicationand negotiationskills to establishconnectionsand redirect
questions
Followed up withcustomerto identifyand resolve service, account ortechnical issuesand
maintain satisfaction
Supported sales management initiativesto optimize business development
Demonstrated products to potential customers and answered questions to close sales
Filled out and processed ad enrollment paperwork promptly, enabling adsto start in the
correct issue
Documented daily/weeklyupdates to managementon renewal progress, at-risk renewals
and renewalsforecast
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