administrative assistant resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Enthusiastic Administrative Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of managing job assignments and continues with training in Business Management. Motivated to learn, grow and excel in the area of finances.

  • Microsoft Outlook 365
  • School Finance Procedures
  • Collaboration and Teamwork
  • Administrative experience in school offices
  • Attention to Detail
  • Customer Service
  • Active Listening
  • Employee Training
  • Problem Solving
University of Phoenix Falls Church, Expected in 12/2005 Courses in Business Management : Business Administration And Management - GPA :
Regent University- Applied For Admission To B.S. Virginia Beach, VA Expected in : Elementary Education - GPA :
Fairfax County Support Academy Falls Church, VA, Expected in : Support Academy in Leadership - GPA :
Work History
Jones Lange Lasalle Inc. - Administrative Assistant
Columbus, NE, 08/2015 - Current
  • Manage principal’s calendar and prioritize daily deadline
  • Maintain effective communication with administrative team and school staff
  • Manage email inquiries and respond to faculty, staff, parents, and community members
  • Manage 911 calls and report to central office and prepare student injury
  • Manage school related concerns for staff, building maintenance, repairs, and work orders
  • Manage and support main office with school procedures and as back up when needed.
  • Communicate FCPS policies and procedures to faculty, staff, parents, and students.
  • Maintain effective communication with FCPS offices, PTSA, and other community members
  • Maintain confidentiality and professionalism with information received or sent
  • Manage and organize staff local file; keep information confidential
  • Manage Time and Attendance Procedures and payroll responsibilities effectively
  • Event planner for large school events such staff appreciation events
  • Finance technician backup with purchase orders, ordering supplies, and credit card use
  • Editor of graduation program and manage VIP room to welcome Leadership Team in Superintendent
  • Participated panel interview to select Executive Administrative Assistant
  • Train support staff and teachers with use of My Time to report Time and Attendance and hourly pay data entering
Jones Lange Lasalle Inc. - Administrative Assistant
Concord, MA, 07/2010 - 01/2015
  • Managed principal calendar and communicated effectively to support principal and administrative team.
  • Trained ain and supported clerical staff, teachers and to resolve issues that need immediate attention.
  • Managed phone inquiries and emails promptly and efficiently.
  • Liaison with FCPS staff, students, PTSA, and visitors
  • Maintained confidentiality with information received or sent
  • Managed and organized local files for faculty and staff
  • Information is kept confidential.
  • Managed work orders, IT requests, school equipment repairs, warehouse orders and DC407
  • Managed the time and attendance and payroll ensuring accurate and timely payroll.
  • Finance technician back up: ordered supplies and managed credit cards.
State Of Arkansas - Family Services Assistant
Warren, AR, 01/2008 - 01/2010
  • Managed and supported diverse group of parents during enrollment/recruitment process.
  • Interviewed non-English speaking families to determine income eligibility; evaluate residency, and documents required for enrollment to the Head Start Program.
  • Informed families of process and provided appropriate forms and explained FCPS regulations.
  • Communicated information to Latino families of services available in FCPS and other government agencies.
  • Facilitated parent meetings to support families with issues affecting their children or families concerns with social needs.
Jones Lange Lasalle Inc. - Administrative Assistant
Coopersburg, PA, 01/2006 - 01/2008
  • Director of PreK-12 Curriculum and Instruction, Managed director’s calendar, incoming correspondence reviewed documents for director’s signature.
  • Informed director of issues that needed immediate attention, follow up phone inquiries, email from parents and FCPS staff responding to messages.
  • Managed and communicated School Board regulation and Superintendent Office updates to keep support staff informed.
  • Organized countywide in-services calendar for FCPS high schools.
  • Edited standard and optional courses for countywide publication.
  • Manage credit card reconciliation, purchases, manage expenditures using the ICap’s system for IS Department.
  • Manage travel arrangements for director and specialists.
  • Responsible to manage the Summer Curriculum Development Program website to provide information to FCPS applicants or facilitate application process.
Jones Lange Lasalle Inc. - Administrative Assistant
Covington, KY, 01/1996 - 01/2006
  • Managed DSS’s calendar and organized meetings and appointments.
  • Supported families in the enrollment process with registrations and withdrawal process for students.
  • Collaborated with registrar to prepare transcripts, copy records, NCAA, and forms needed for college admission.
  • Bilingual registrar to work with new Latino families during enrollment to school.
  • Organized award programs, honor roll, parent coffees, Back-To School, student of the month.
  • Collaborated with graduation committee.
  • Supervised and trained student assistants in office procedures.
Accessible Space, Inc. - Office Assistant
Mcalester, OK, 01/1993 - 01/1996
  • Managed busy over 50 students daily with scheduling appointments and other needs
  • Managed request of records, transcripts, and assisted Latino families with registration process
  • Managed students' files and kept information confidential and secured
  • Organized honor roll reception, elective fair, and assisted with graduation ceremony
  • Interacted with customers by phone, email or in-person to provide information
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments
  • Executed record filing system to improve document organization and management
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
Additional Information
  • Awards and Recognition , Excellence Award: Excellence Team Award, October 16, 2019- Area of ‘Growth’ Justice High School: Outstanding Support Employee of the Year- February 2017

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Resume Overview

School Attended

  • University of Phoenix
  • Regent University- Applied For Admission To B.S.
  • Fairfax County Support Academy

Job Titles Held:

  • Administrative Assistant
  • Administrative Assistant
  • Family Services Assistant
  • Administrative Assistant
  • Administrative Assistant
  • Office Assistant


  • Courses in Business Management
  • Some College (No Degree)
  • Some College (No Degree)

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