Administrative Assistant resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Versatile Administrative Assistant accomplished in mentoring junior team members, coordinating programs and leading independent projects. Reviews and improves office processes to reduce errors, waste and inefficiencies. Advanced skills in Microsoft and Excel.

  • Transporting files
  • Accounting support
  • Program file distribution
  • Account balancing reconciliation
  • Advanced MS Office Suite knowledge
  • 10-key proficiency
  • Check processing
  • Insurance eligibility verification
  • Mail management
  • Microsoft
  • Recordkeeping and bookkeeping
  • Types 50 WPM
  • Document retrieval
  • Travel administration
  • Memo preparation
  • Workers' compensation knowledge
  • Data entry documentation
  • Meeting planning
  • PC proficient
  • Sensitive material handling
  • Back office operations
  • CRM and office management software
  • Flexible
  • Cash deposit preparation
  • Excel spreadsheets
  • Detailed meeting minutes
  • Meticulous attention to detail
  • Professional and mature
  • Dedicated team player
  • Professional and polished presentation
  • Conflict mediation
  • Medical terminology
  • Database organization
  • Certified Legal Office Assistant
  • Proofreading
  • QuickBooks
  • Staff training and development
  • Self-starter
  • Time management
  • Project management
  • Administer training modules
  • Office equipment maintenance
  • Senior leadership support
  • Data entry
  • Resourceful
  • Spreadsheet development
  • Organization and efficiency
  • Training and coaching
  • Legal administrative support
  • Scheduling and calendar management
Administrative Assistant, 11/12/1 - Current
Marcus And Millichap Saddle Brook, NJ,
  • Monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries for life insurance agents
  • Liaised between agents and corporate to provide updated project status and performance reports.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Generate invoices
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Managed building access by supplying key cards to employees and visitors.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Nanny, 05/2010 - 10/2019
Bright Horizons Family Solutons Fishersville, VA,
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Administered medication and minor first aid to sick and injured children.
  • Promoted good behaviors by using positive reinforcement methods.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Prepared simple meals and snacks and fed children.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Coordinated after-school activities and transportation for 2 children for practices and events.
Receptionist/Bookkeeper, 09/2008 - 01/2010
Allied Accounting And Tax Services City, STATE,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Entered data in Quickbppks software to keep records of clients bank information.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Sorted incoming mail and directed to correct personnel each day.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Education and Training
: Bachelors of Science And Nursing, Expected in
Concordia University - Portland, OR,
  • 3.5 GPA
Associate of Science: Medical Assistant, Expected in 07/2012
Heald College - Portland, OR,
  • 3.77 GPA
  • Phi Theta Cappa Member
  • Heal College Mentor
Associate of Science: Paralegal , Expected in
Pioneer Pacific College - Portland, OR,

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Resume Overview

School Attended

  • Concordia University
  • Heald College
  • Pioneer Pacific College

Job Titles Held:

  • Administrative Assistant
  • Nanny
  • Receptionist/Bookkeeper


  • Some College (No Degree)
  • Associate of Science
  • Associate of Science

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