Versatile Administrative Assistant accomplished in mentoring junior team members, coordinating programs and leading independent projects. Reviews and improves office processes to reduce errors, waste and inefficiencies. Advanced skills in Microsoft and Excel.
Skills
Transporting files
Accounting support
Program file distribution
Account balancing reconciliation
Advanced MS Office Suite knowledge
10-key proficiency
Check processing
Insurance eligibility verification
Mail management
Microsoft
Recordkeeping and bookkeeping
Types 50 WPM
Document retrieval
Travel administration
Memo preparation
Workers' compensation knowledge
Data entry documentation
Meeting planning
PC proficient
Sensitive material handling
Back office operations
CRM and office management software
Flexible
Cash deposit preparation
Excel spreadsheets
Detailed meeting minutes
Meticulous attention to detail
Professional and mature
Dedicated team player
Professional and polished presentation
Conflict mediation
Medical terminology
Database organization
Certified Legal Office Assistant
Proofreading
QuickBooks
Staff training and development
Self-starter
Time management
Project management
Administer training modules
Office equipment maintenance
Senior leadership support
Data entry
Resourceful
Spreadsheet development
Organization and efficiency
Training and coaching
Legal administrative support
Scheduling and calendar management
Experience
11/12/1 to Current
Administrative AssistantMarcus And Millichap – Saddle Brook, NJ,
Monitoring resource allocation to provide optimal coverage and service.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries for life insurance agents
Liaised between agents and corporate to provide updated project status and performance reports.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Generate invoices
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Managed building access by supplying key cards to employees and visitors.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
05/2010 to 10/2019
NannyBright Horizons Family Solutons – Fishersville, VA,
Assisted children with homework and implemented school material in practical, everyday activity.
Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
Transported children to and from school, extra-curricular activities and play-dates.
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Engaged children with games and puzzles to promote mental development and enjoyment.
Administered medication and minor first aid to sick and injured children.
Promoted good behaviors by using positive reinforcement methods.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Prepared simple meals and snacks and fed children.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Minimized TV and mobile device time by engaging children with games and physical books.
Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Coordinated after-school activities and transportation for 2 children for practices and events.
09/2008 to 01/2010
Receptionist/BookkeeperAllied Accounting And Tax Services – City, STATE,
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Scheduled and confirmed appointments.
Maintained daily calendars, set appointments with clients and planned daily office events.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Entered data in Quickbppks software to keep records of clients bank information.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Prepared, compiled and filed documents as well as reports presented to various parties.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Sorted incoming mail and directed to correct personnel each day.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Education and Training
Expected in to to
: Bachelors of Science And Nursing Concordia University - Portland, OR, GPA:
3.5 GPA
Expected in 07/2012 to to
Associate of Science: Medical Assistant Heald College - Portland, OR, GPA:
3.77 GPA
Phi Theta Cappa Member
Heal College Mentor
Expected in to to
Associate of Science: Paralegal Pioneer Pacific College - Portland, OR, GPA:
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