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administrative assistant resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Records management systems
  • Recordkeeping and bookkeeping
  • Executive presentation development
  • Insurance eligibility verification
  • Accounting skills
  • Back office operations
  • Excel spreadsheets
  • Mail management
  • Technologically savvy
  • QuickBooks expert
  • Microsoft
  • Data entry documentation
  • Report analysis
  • Cash deposit preparation
  • Meeting planning
  • Inventory systems
  • Deadline-oriented
  • Certified Microsoft Office Specialist
  • Professional and mature
  • Database entry
  • Understands grammar
  • Spreadsheet development
  • Administrative operations
  • QuickBooks
  • Resourceful
Experience
02/2013 to 05/2021
Administrative Assistant Praxair, Inc. Dover, NJ,
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Coordinated appointments, meetings and conferences.
  • Prepared and prioritized calendars and correspondence.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Conducted accounts receivable duties by invoicing, researching chargebacks and analyzing discrepancies and reconciliations.
  • Responded effectively to sensitive inquiries or complaints.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Tracked project performance data to generate reports and keep management informed of important trends.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
03/2017 to 05/2017
Runner Regal Cinemas Corporation Mcdonough, GA,
  • Collected food and quickly delivered to customers' tables.
  • Handled various errands for employees throughout company.
  • Stocked service station with napkins and condiments for ease of use during busy periods.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Memorized dining room floor plans and understood seat number system.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Assisted servers to optimize guest dining experience.
  • Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
10/2012 to 12/2012
Assistant Manager First Fidelity Bank Midwest City, OK,
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Handled responsibilities successfully in manager's absence.
  • Allocated resources and materials to respective departments to accommodate needs.
  • Worked closely with store manager to maintain day-to-day operations.
06/2011 to 09/2011
Cashier Nothing Bundt Cakes Cherry Hill, NJ,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Used suggestive selling techniques to promote add-on sales.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education and Training
Expected in 06/2011 to to
High School Diploma:
BREC - New York, NY,
GPA:
Expected in to to
: Psychology
BCC - The Bronx, NY,
GPA:

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Resume Overview

School Attended

  • BREC
  • BCC

Job Titles Held:

  • Administrative Assistant
  • Runner
  • Assistant Manager
  • Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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