administrative assistant resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Former Special Education Teacher looking to transition into public service in order to make positive changes in my community.


Strong organizational and communication skills

Knowledgeable in MicroSoft Word, MicroSoft Works, Excel, Power Point, Quark Xpress, Adobe PhotoShop,

Typing speed 45 wpm

Certified Trainer in SEDS (a comprehensive data system designed to support service delivery for children with disabilities)

Conducted trainings for staff on assessment techniques

Observed teammates and offered constructive criticism for best practices


Exceed my professional development goal of leading student-driven IEPs

Earned Outstanding 10 Years of Service Award in April 2014

Workshop Presenter for Site Seminar: "Supporting Special Education Students with Grappling"

2007 to 07/2007
Administrative Assistant South Carolina Job Board Chester, SC,
  • Answer phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the school
  • * Greet all incoming students, families and guests respectfully and professionally
  • * Answer and direct incoming phone calls to the appropriate staff member in a timely, professional manner, filing and copying and faxing of sensitive information
  • * Process/enter students' applications into database
  • Inform families' of the status of their child's application
  • Provide for personal needs of students such as attending to those who are sick or hurt; administering medications as prescribed by a physician in accordance with training and authorization
  • Operate standard office equipment such as personal computer, copier, fax, and associated equipment that can be learned on the job within several months
  • Prepare out-going correspondence, address envelopes and packages, and prepare printed matter and other material for mailing
  • Receive and refer visitors, takes telephone calls and messages, and provides routine information upon request
  • Enter students' data into school database
  • Able to communicate effectively, orally and in writing
06/2006 to 2007
Sales Representative Netapp Sunnyvale, CA,
  • Apply business unit marketing policies, procedures and plans
  • Utilize selling process to achieve sales results
  • Demonstrate and train external customers on product applications
  • Plan and arrange accommodations for travel
  • Order supplies
  • Prepare and submit expense reports for out-of-pocket expenses, credit card purchases, and travel
  • Set-up video conferencing to participate in sales team meetings
  • Plan and manage time and resources for effective coverage of territory, communications, and other responsibilities
07/2004 to Current
Special Education Teacher Bridgeport Public Schools Bridgeport, CT,
  • Develop and implement Individualized Education Plans (IEPs) for students with a disability
  • Proofread IEPs to check for correct dates, student information is accurate, correct spelling and grammar
  • Analyze/review students testing such as, formal assessments, psychological reports, progress reports, and teacher comments
  • Compile various forms of data on students
  • Notice trends or patterns with complied information in order to make appropriate academic decisions
  • Provide recommendation and goals based on students' evaluations/data/classroom observations
  • Conduct standardized assessment for students
  • Input students' goals, academic progress, accommodations/modifications into the Special Education Data System (EasyIEP)
  • Evaluate current special education policies and procedures while making recommendations to Special Education Coordinator through email or weekly meetings
  • Create and/or implement new policies
  • Maintain electronic and hard copy filing system for student data, IEPs, progress reports, and meeting notes
  • Implement modifications and adaptations to the environment or materials
  • Provide training to other teachers regarding our data system and/or assessment protocols
  • Arrange, organize, and schedule meetings for teachers, related service providers, parents and the Special Education Coordinator
  • Review the Special Education Teacher/Coordinator's calendar in order to coordinate meetings
  • Scheduling the conference room for upcoming meetings
  • Mail/Email all approved documents to parents one week before IEP
  • Log/Input all correspondence with parents into the Special Education Data System (EasyIEP)
  • Prepare, distribute, collect, documents required at an IEP meeting
  • Record notes during meetings
  • Assist staff in maintaining charts and other records related to student(s) progress
  • Provide direct instructional support to student(s) and monitor ability to follow directions and behavior, as outlined in the IEP.
  • Collect data regarding student(s) reaching goals/objectives
  • Communicate with parents about progress, behavior, and the testing process
  • Answer phones, take messages as needed
  • Order/Distribute supplies for classroom and/or Special Education Department
  • Complete expense reports for supplies and other out-of-pocket expense
  • Perform other related duties as assigned and required by the Special Education Coordinator
  • Certified Trainer for SEDS -- The Special Education Data System (SEDS) is a comprehensive data system designed to support service delivery for children with disabilities.
07/2002 to 04/2003
Corps Member AmeriCorps/City Year Program City, STATE,
  • Tutored at several after-school programs
  • Delivered an eight-week drug and HIV curriculum to elementary school children
  • Tracked students' progress with their knowledge of HIV/Drug awareness
  • Performed fun and interactive skits to elementary students about HIV/Drug awareness
  • Worked on a three-month social awareness campaign targeting teens at high risk for HIV infection.
  • Created a weekly newsletter for staff outlining the week's events
Expected in 2002
B.S: Mass Communications
Virginia Commonwealth University - Richmond, VA

Certified Trainer for SEDS -- The Special Education Data System


Able to type 45-55 words per minute

Able to operate: MicroSoft Word, Works, Excel, Access, PowerPoint

Certified trainer for SEDs (Special Education Data System)

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Resume Overview

School Attended

  • Virginia Commonwealth University

Job Titles Held:

  • Administrative Assistant
  • Sales Representative
  • Special Education Teacher
  • Corps Member


  • B.S

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