Administrative Assistant 1 resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Organized and dedicated Administrative Assistant with proven track record of providing exceptional clerical support in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision

  • Time-management skills
  • Scheduling and calendar management
  • Meeting planning
  • Sensitive material handling
  • Travel coordination
  • Microsoft Office
  • Strong work ethic
  • Dedicated team player
  • Deadline-oriented
  • Professional and mature
11/2020 to Current Administrative Assistant 1 State Of Idaho | Rupert, ID,
  • Provide principal administrative support to the Dean of School of Arts and Humanities.
  • Maintain the Dean's calendar and schedules.
  • Make travel reservations and process travel vouchers
  • Prepare Dean's monthly report.
  • Manage performance management for support staff and professional employees.
  • Manage Dean's annual review process for all faculty.
  • Manage and track Professional Development Fund Applications for School of Arts and Humanities.
  • Schedule conference rooms, prepared agendas and maintain calendars to prepare for meetings and events.
  • Complete high priority assignments by Dean timely and accurately.
  • Maintain School of Arts and Humanities website.
  • Support searches for all School of Arts and Humanities positions.
  • Coordinate School of Arts and Humanities events.
  • Manage timely submission of Chancellor Awards and Foundation Award nominations.
  • Inventory and order supplies from state approved contractors.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Drafted agendas, meeting notes and other documents to enhance collaborative process.
  • Use judgment to make independent decisions.
  • Assist with transcript entry project when time allows.
  • Actively participate in college activities.

Secretary 1 - Empire State College - Queensbury, N.Y. (11/2017-10/2020)

  • Completed clerical tasks such as filing, copying
    and distributing mail.
  • Provided clerical support to faculty.
  • Developed correspondence letters, memos and emails.
  • Interacted with students by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Tracked and analyzed visitor and student location usage data.
  • Use Microsoft Office 365 Suite features for creating documents, spreadsheets, databases, email application and personal Outlook calendar.
  • Performed additional tasks as assigned by Regional Operations Coordinator.
05/2015 to 11/2019 Secretary 1 Jbs Usa | Blue Ash, OH,
  • Primary responsibility to support Director of Assessment.
  • Carried out day-to-day duties accurately and efficiently.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Reviewed degree programs for accuracy.
  • Updated notes in tracking system.
  • Advised students and mentors of status of DP review.
  • Processed amendments to degree programs.
  • Submitted degree programs to Registrar's Office for final approval.
  • Input transcript transfer credits into DP Planner for new students and created student folders.
  • Provided daily phone coverage for Assessment Call Center.
  • Provided back up to front desk on monthly basis.
  • Offered friendly and efficient service to students, handled challenging situations with ease.
05/2015 to 11/2019 Keyboard Specialist 2 SUNY Empire State College - Office Of Admissions | City, STATE,
  • Processed graduate and nursing applications.
  • Maintained accurate list of outstanding application requirements for each applicant.
  • Produced correspondence to applicants re: missing documents.
  • Downloaded and processed Joint Services Transcripts.
  • Processed all forms of payments and refunds.
  • Provided support for downloading applications, processing transfers, running scanned document report, entering undergraduate applications and scanning transcripts when needed.
  • Processed mail merge of acceptance letters.
  • Scanned file in NOLIJ and verified accuracy prior to purging files.
  • Filing, phones, purging files, shredding, scanning and backing up other areas of office as needed.

Below are additional tasks assigned by Director of Admissions while office was without office manager:

  • Trained new staff members.
  • Ordered office supplies.
  • Processed print requests and travel vouchers.

Keyboard Specialist I (03/2008 - 01/2009)

  • Provided coverage to other areas of office as well as maintained own duties when short staffed.
  • Processed acceptance letters, reports and created e-mail to appropriate center/unit listing accepted students.
  • Updated application checklist in database.
  • Scanned completed files and acceptance letters into database.
  • Maintained questionable documents folder.
  • Uploaded and processed student ID cards.
  • Processed Joint Services transcripts and maintained accurate list.
  • Provided support for entering undergraduate applications and scanning transcripts when needed.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Maintained energy and enthusiasm in fast-paced environment.
10/1986 to 03/2008 Legal Administrative Assistant Law Offices Of Russell C. Tharp, Jr. | City, STATE,
  • Coordinated correspondence between attorneys and clients for active cases and other matters.
  • Managed high volume of phone calls and coordinated well-organized appointment schedules.
  • Helped draft, edit and transmit legal documentation such as motions and letters.
  • Inventoried and managed office supplies to keep team efficient and on-task.
  • Routed contracts, agreements and invoices through proper signature process.
  • Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
Education and Training
Expected in 05/1983 Associate of Applied Science | Legal Administration Vermont College, Montpelier, VT, GPA:

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Resume Overview

School Attended

  • Vermont College

Job Titles Held:

  • Administrative Assistant 1
  • Secretary 1
  • Keyboard Specialist 2
  • Legal Administrative Assistant


  • Associate of Applied Science

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