- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
I am an Administrative Assistant that has gone above and beyond basic administrative tasks and takes on multiple projects. I believe I have an excellent work ethic and strength in boosting staff morale. I maintain a positive attitude while interacting with other staff. I Serve as the primary point of contact for HAS.
- Professional phone etiquette
- Great communication skills
- Customer service-oriented
- Flexible
- Timekeeper
| - HIPAA compliance
- Report analysis
- Works well under pressure
- Accurate and detailed
- Appointment setting
|
Administrative Assistant, 01/2014 - Current
Citizens Financial Group, Inc. – San Francisco, CA, - Order and distributed office supplies
- Plan and coordinate locations and materials for meetings, committee meetings and staff events.
- Records meeting and prepare minutes accurately and timely for several meetings, also prepare the agenda for the next meetings.
- Answer and manage incoming and outgoing calls while recording accurate messages.
- Open and properly distributed incoming mail, bring attention to supervisor of time sensitive issues.
- Greet numerous visitors, vendors and interview candidates.
- Help distribute employee notices and mail to different departments within HAS.
- Maintain a clean reception area, including conference room and associated areas.
- Screen all visitors and direct them to the correct employee or office.
- Compose and draft many outgoing correspondence and reports for managers within HAS.
- Update HAS Policies.
- Coordinate meetings with employee, supervisors and N.A.G.E., relating to labor relations and employee relations.
- Prepare Organizational Charts for submission to the Associate Director.
- Gathered and analyzed data for reports.
- Working knowledge of Executive Level staff.
Secretary (Office Automation), 05/2008 - 01/2014
Department Of Defense – Panama City, FL, - Oversaw daily office operations for Health Benefits Chief.
- Prepared and distributed payroll for staff with accuracy and timeliness.
- I oversaw and kept the inventory and ordered office supplies as needed.
- I Trained and gave techinal advice to new employees on multiple trainings in the TMS software.
- Executed all aspects of office moves.
- Managed the Chief of HBAS's calendar and coordinated monthly staff meetings.
- Managed the HAS Fund Control Point.
- I was the BMS (Bed Management System) Point of Contact.
- Provided back-up support for different sections with HBAS (Health Benefits Administration Service)
Program Support Assistant, 04/2006 - 05/2008
Indian Health Service – Kansas City, MO, - Coordinated work between multiple departments.
- Prepared monthly reports for upper management to track trends.
- Monitored employee work.
- Managed and responded to all correspondence and inquiries from customers and vendors.
- Answered incoming calls and routed customers properly and courteously.
Program Support Clerk, 03/2001 - 04/2006
Department Of Agriculture – Alturas, CA, - Received, screened and routed incoming calls.
- Answered hundreds of calls per day by Veterans, family members, customer inquiries, solving problems and providing information on appointments, scheduling, eligibility, amonst other inquiries.
- Greeted customers entering the scheduling office and ascertained what each customer wanted or needed.
- Handled daily heavy flow of Veterans when they present to the VA for their appointments.
Certificate of Completion: Certified Nursing Assistant, Expected in 1992
-
D. C. Nursing - Philadelphia, PA
GPA:
Certificate of Completion: Secretarial , Expected in 1984
-
Briarcliffe Secretarial College - Patchogue, N.Y.
GPA:
High School Diploma: , Expected in 1979
-
Westwood High School - Atlanta, GA
GPA:
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