, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
Timeline Planning and Management
Accounting skills
Types 50 WPM
Memo preparation
Records management systems
Sensitive material handling
Technologically savvy
Advanced MS Office Suite knowledge
Recordkeeping and bookkeeping
Self-starter
Strong interpersonal skills
Meticulous attention to detail
Conflict mediation
Risk management
Dedicated team player
Multitasking and prioritization
Customer relations
Experience
12/2017 to CurrentAdministrative AssistantConnections Academy | Home-Based, KS,
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Conducted and initialized background checks for potential employees, using Better Noi.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Conducted market surveys and industry studies to identify need and demand for new clientele.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
12/2017 to CurrentProperty ManagerInland Real Estate | Broomfield, CO,
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Reviewed completed applications and assessed household information against file history and program regulations.
Conducted apartment tours for potential tenants and answered any questions.
Inspected properties regularly to identify deficiencies and schedule repairs.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Handled resident complaints and expedited all maintenance requests.
Conducted annual re-examination appointments and housekeeping inspections.
Created staff schedules in response to community needs.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Reviewed and interpreted vendor contracts to effectively enforce all requirements.
Updated tenant and unit information to keep current in housing database.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Collected monthly assessments, rental fees, deposits and application fee payments.
Maintained accurate records of all correspondence with and from tenants.
11/2015 to 06/2017Certified Nursing AssistantUpmc | Johnstown, PA,
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Administered personal nursing assistance in pre- and post-operative situations.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Documented activities and recorded information in EMR system.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Education and Training
Expected in 05/2005High School Diploma | Northern Nash High School, Rocky Mount, NCGPA:
Expected in 06/2015Certificate | Medical Office AdministrationNash Community College, Rocky Mount, NCGPA:
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