Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

  • Timeline Planning and Management
  • Accounting skills
  • Types 50 WPM
  • Memo preparation
  • Records management systems
  • Sensitive material handling
  • Technologically savvy
  • Advanced MS Office Suite knowledge
  • Recordkeeping and bookkeeping
  • Self-starter
  • Strong interpersonal skills
  • Meticulous attention to detail
  • Conflict mediation
  • Risk management
  • Dedicated team player
  • Multitasking and prioritization
  • Customer relations
12/2017 to Current Administrative Assistant Connections Academy | Home-Based, KS,
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Conducted and initialized background checks for potential employees, using Better Noi.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
12/2017 to Current Property Manager Inland Real Estate | Broomfield, CO,
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Conducted apartment tours for potential tenants and answered any questions.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Handled resident complaints and expedited all maintenance requests.
  • Conducted annual re-examination appointments and housekeeping inspections.
  • Created staff schedules in response to community needs.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Reviewed and interpreted vendor contracts to effectively enforce all requirements.
  • Updated tenant and unit information to keep current in housing database.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Collected monthly assessments, rental fees, deposits and application fee payments.
  • Maintained accurate records of all correspondence with and from tenants.
11/2015 to 06/2017 Certified Nursing Assistant Upmc | Johnstown, PA,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Documented activities and recorded information in EMR system.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
Education and Training
Expected in 05/2005 High School Diploma | Northern Nash High School, Rocky Mount, NC GPA:
Expected in 06/2015 Certificate | Medical Office Administration Nash Community College, Rocky Mount, NC GPA:
  • Notary Public - 2018

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School Attended

  • Northern Nash High School
  • Nash Community College

Job Titles Held:

  • Administrative Assistant
  • Property Manager
  • Certified Nursing Assistant


  • High School Diploma
  • Certificate

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