Administrative Assistant Resume Example Saint Joseph's University

ADMINISTRATIVE ASSISTANT

Summary

Personable education professional driven to inspire students to achieve personal and academic success.

Highlights

Exceptional written and verbal communicator
Crisis management
Strong organizational skills
Active listening skills
Courteous demeanor
Energetic work attitude
Customer service expert

Seasoned in conflict resolution
Sharp problem solver
Adaptive team player
Positive and cheerful
Reliable
Proven team leader

Accomplishments

Awarded the Ron Taylor Award in 2014.

Experience

Administrative Assistant
January 2015 to February 2016Saint Joseph's University - Philadelphia, PA

Assist callers and visitors to Criminal Justice/Public Safety Program and Organization Development Leadership departments.
Prepare and send admission letters to new graduate students, assist with course registration for all on-line and campus graduate students for the CJ/PSP and ODL Departments.
Maintain information confidentiality.
Prepare documents, reproduce materials.
Schedule meetings and place room reservations.
Manage the CJ/PSP and ODL departmental operating budgets including processing of purchasing requisitions (office supplies), facility rentals, catering orders, and assisting Directors with reconciliation for travel and expenses.
Manage the entry of courses into Schedule Builder -course management system for CJ/PSP and ODL for fall, spring and summer semesters.
Assist the CJ/PSP and ODL Directors as needed with the processing of student forms such as transfer, independent study, and change of major and the distribution of SUMMA course evaluations to program faculty.
Manage all duties associated with maintenance of the CJ/PSP Department's webpage.
Coordinate activities and events among various programs under CJ/PSP and ODL programs, including the ODL On-line Residency which takes place twice a year, Supervise undergraduate student workers to ensure equity in work assignments and quality in performance.
Assist Program Directors with Banner admission decision code entry and overrides associated with registration.
Provide administrative support for all searches conducted, including the use of PeopleAdmin.
Coordinate events throughout the year including the ODL On-line Residency.
Understand and navigate the Criminal Justice & Public Safety network and all parties involved which involves research to find information about criminal justice and public safety field to help the department function successfully.
Effectively communicate and relay information between the Public Safety staff and the public.
Provide support for special events such as Open Houses, Information Sessions, and training seminars.
Set up and maintain organized filing systems.

Operations Support Coordinator
November 2010 to January 2015DeVry University - Philadelphia, PA

Liaison and support to Student Central Department (Student Support Adviser's) assisting the department with student population regarding questions/concerns to students finance or academic accounts.
Prepare conference rooms and scheduling of events for internal and external clients.
Assist Campus President, Dean of students, Professors, Admissions, students and colleagues with preparation of reports, presentations, course materials, duplication of materials, ordering of materials, and entrance into various systems.
Assist Campus President, Dean of students, Professors, and SSA colleagues with questions pertaining to systems and documents.
Assist student population with the preparation, and completion of the FAFSA, MPN, LEQ financial aid processes.
Assist student population with enrollment and registration processes.
High level of interpersonal skills interacting with colleagues, families, and student population.
Schedule appointments for SSA with their designated student populations.
Order office supplies and maintain office equipment.
Research and respond to colleague and student population questions and concerns in a timely manner.
Provide customer service to internal and external clients.
Preparation of DSAMS reports for the Dean of Student Central.
New student review coordinator, ensure that all new student enrollment documents are processed into Banner and Sales force systems.
Register students for McCann testing, and retrieve Accuplacer scores and input those scores into Banner system.
CLEP Exam Administrator.
Scan new enrolling student documentation into Image Now.
Direct activities of administrative departments such as admission, student central, and registrar.
Preparation of Cognos reports for Admissions.
Assess and collect tuition and other fees.
Request official high school and college student transcripts.
Image unofficial and official transcripts.
Input transcript information into Banner and Salesforce systems.
Order and coordinate the production and dissemination of university publications such as course catalogs and admissions documentation.
Determine room assignments to ensure optimum use of building and equipment.
New student orientation coordinator.
Process and register students into foundation math and reading courses.
Offer and accept new students' and re-admittance students'.

Director
September 2003 to September 2009Early Years Development Center - Philadelphia, PA

Prepare prospective reports for the CEO.
Maintained fiscal accounts of all clients enrolled in the facility for the CEO.
Prepare conference meetings, scheduling, and travel arrangements for CEO.
Monitor student enrollment and progress, and provide students and teachers with assistance in resolving any problems.
Market the facility to increase enrollment.
Customer service to internal and external clients.
Confer with parents and staff to discuss educational activities and policies, and students' behavioral and learning disabilities.
Acquired a high level of interpersonal skills interacting with students, families, and colleagues.
Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
Plan direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
Human resources management for twenty-two employees.
Payroll preparation and maintenance according to enrollment of the facility.
Prepare and maintain attendance, and activity planning of students throughout the day at the facility.
Maintained personnel filing systems, for review by city and state agencies.
Recruit, hire, train, and evaluate primary and supplemental staff, and recommend personnel actions for programs and services.
Maintain and review government codes, developed procedures to meet codes and to ensure facility safety, security, and maintenance.

Director
July 2001 to September 2003Allegheny Child Care Academy/Bright Side Academy - Philadelphia, PA

Prepare prospective reports for the CEO.
Maintained fiscal accounts of all clients enrolled in the facility for the CEO.
Prepare conference meetings, scheduling, and travel arrangements for CEO.
Monitor student enrollment and progress, and provide students and teachers with assistance in resolving any problems.
Market the facility to increase enrollment.
Customer service to internal and external clients.
Confer with parents and staff to discuss educational activities and policies, and students' behavioral and learning disabilities.
Acquired a high level of interpersonal skills interacting with students, families, and colleagues.
Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
Plan direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
Human resources management for twenty-two employees.
Payroll preparation and maintenance according to enrollment of the facility.
Prepare and maintain attendance, and activity planning of students throughout the day at the facility.
Maintained personnel filing systems, for review by city and state agencies.
Recruit, hire, train, and evaluate primary and supplemental staff, and recommend personnel actions for programs and services.
Maintain and review government codes, developed procedures to meet codes and to ensure facility safety, security, and maintenance.

Apprentice Teacher
February 1999 to September 2003School District of Philadelphia - Philadelphia, PA

Collaborate with other teachers and administration to develop, evaluate, orrevise school programs.
Confer with other staff members to plan or schedule lessons promoting learning following approved curricula.
Customer service to internal and external clients.
Acquired a high level of interpersonal skills interacting with students, families and colleagues.
Confer with parents, administrators, testing specialists, social workers, counselors, and parents to develop individual education plans (IEPs).
Develop or implement strategies to meet the needs of students with a variety of disabilities.

Education

Bachelor of Science : Education , 1999Temple University - Philadelphia, PA, United States

Associate of Science : Criminal Justice, 1995Community College of Philadelphia - Philadelphia, PA, United States

High School Diploma : Music Theory, 1990Overbrook High School - Philadelphia, PA, United States

Additional Information

Skills

Teamwork skills

Attention to detail

Writing clearly and concisely

Patience

Budgeting

Resume Overview

Companies Worked For:

Saint Joseph's University
DeVry University
Early Years Development Center
Allegheny Child Care Academy/Bright Side Academy
School District of Philadelphia

School Attended

Temple University
Community College of Philadelphia
Overbrook High School

Job Titles Held:

Administrative Assistant
Operations Support Coordinator
Director
Apprentice Teacher

Degrees

Bachelor of Science : Education , 1999
Associate of Science : Criminal Justice , 1995
High School Diploma : Music Theory , 1990

Administrative Assistant Resume Example

Resume Score: 90%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes