Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
- Microsoft Office Suite
- Multi-Line Telephone Systems
- Multitasking and Time Management
- Schedule Management
- Professional and Courteous
- Appointment Coordination
- Office Equipment Operation
- Confidentiality and Data Protection
- Problem Solving
- Customer Service
- Relationship Building
- Relevant Coursework Completed
- Awarded : Licensure#CDCA 177825
- Received : Qualified Mental Health Specialist -certifications
Dallas, TX, 08/2020 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Handled client correspondence and tracked records to foster office efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Arranged rapid office equipment repair and maintenance with vendors.
- Scheduled office meetings and client appointments for staff teams.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Maintained staff directory and company policy handbook for human resources department.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Des Moines, IA, 08/2020 - Current
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Bangor, ME, 07/2019 - 06/2020
- Responded to and resolved customer questions and concerns.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Completed store opening and closing procedures, including setting up registers and checking products.
- Regulated pricing, inventory count and supply during shift hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
Praise Team Leader at my church, Word and Music Ministries
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School Attended
- Youngstown State University
- Choffin Career And Technical Center
- Flying High Inc
- Warren Family Recovery
- The Rayen High School
Job Titles Held:
- Administrative Assistant
- Receptionist
- Shift Supervisor
Degrees
- No Degree
- No Degree
- High School Diploma
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