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administrative assistant resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Meticulous Attention to Detail
  • Multi-Line Telephone Systems
  • Multitasking and Time Management
  • Ease with Computers and Technology
  • Task Prioritization
  • Document and File Management
  • Strong Organizational Skills
  • Supply Inventory Control
  • Schedule Management
  • Office Equipment Operation
  • High Volume Phone Inquiries
  • Relationship Building
  • Cleaning and Sanitizing
  • Cash Drawer Management
  • Administrative Procedures
  • Reception Duties
  • Inventory Oversight
  • Customer Service
  • Fast Learner
  • Problem Solving
  • Employee Communications
Experience
09/2021 to Current
Administrative Assistant Brookdale Senior Living Pueblo, CO,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Responded to inquiries from callers seeking information.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Accomplished multiple tasks within established timeframes.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for department managers.
  • Removed trash, swept and mopped floors for professional appearance.
02/2013 to 08/2021
Administrative Assistant Brookdale Senior Living Rotonda West, FL,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Responded to inquiries from callers seeking information.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Accomplished multiple tasks within established timeframes.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for department managers.
  • Removed trash, swept and mopped floors for professional appearance.
07/2008 to 12/2013
Manager's Assistant McDonald's City, STATE,
  • Limited portion sizes and used garnishes to control food costs.
  • Helped Food Service Manager train cafeteria staff in food preparation, line process and health regulations.
  • Displayed proper food handling and equipment technique when assisting in kitchen.
  • Practiced safe work habits and encouraged staff to do same.
  • Observed staff confirm safety and quality standards.
  • Coordinated employee work schedules to provide coverage for special events.
  • Accurately monitored inventory levels in order to accurately order supplies.
  • Communicated with customers to answer questions or concerns.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Tracked food production levels, meal counts and supply costs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education and Training
Expected in 06/2007 to to
High School Diploma:
Altoona Area High School - Altoona, PA
GPA:

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Resume Overview

School Attended

  • Altoona Area High School

Job Titles Held:

  • Administrative Assistant
  • Administrative Assistant
  • Manager's Assistant

Degrees

  • High School Diploma

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