administrative assistant resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

High-performing Administrative Assistant offering extensive experience working with diverse client base and delivering exceptional results. Skilled in managing client relations.

Experienced Administrative professional skilled in handling correspondence, filing, and other clerical needs for busy teams.

Resilient Assistant Director with proactive mindset. Prevents issues using creative, hands-on solutions built on deep understanding of successful business practices. Known for effective support and dynamic leadership.

Kind and cheerful Childcare professional with 15 years of experience nurturing and caring for children. Successful at directing playtime, enforcing positive behavior and applying behavior redirection and appropriate discipline to manage challenges.


Assistant Director Child Care:

  • Team-building strength
  • Supervision and training
  • Computer-savvy
  • Program oversight
  • Special-needs childcare
  • Classroom management
  • Punctual
  • Policy/program development
  • Effectively work with parents
  • CPR/First-aid certified

Administrative Assistant of Development & Finance:

  • Social media knowledge
  • Strong problem solver
  • Database management
  • Mail management
  • Proper phone etiquette
  • Seasonal campaigns
  • Proficient in Microsoft Office 365

House mager/ CRMA:

  • Mandatory reporting
  • Reporting and briefing
  • Abuse and neglect reporting
  • General housekeeping ability
  • Collecting vital signs
  • Hazardous materials handling
  • Invoice verification
  • Program development
  • Medication administration
  • Document editing
  • Diagnosis and treatment
  • Medical terminology knowledge
01/2019 to Current
Administrative Assistant Zs Associates, Inc. San Diego, CA,
  • Processed financial documents including contracts, expense reports and invoices.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Tracked expenses and documented records using Saddleback.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Assisted with administrative tasks, including filing, answering phones for Development & Finance
  • Wrote email messages, memos and business letters for management
  • Crafted well-written blog posts and brief articles for the social channel to educate and inspire readers.
  • Managed phone calls from clients when IT was unavailable and provided informative answers to questions.
  • Raised funds by coordinating events.
  • Raised awareness and attracted donors through marketing campaigns.
01/2019 to 09/2020
House Lead Residential Center Campus Compact Davis, CA,
  • Oversaw hiring, training and development of employees.
  • Managed inventory records and supply orders
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to developmental and/or physical disabilities patients.
  • Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Documented current patient information to update supervising, including vital signs, behaviors and eating habits.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Monitored clients' progress to report necessary changes.
  • Administered all necessary medications as directed by care plan.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
  • Answered office phone calls and emails, answering questions and scheduling appointments with multiple doctors.
11/2016 to 02/2019
Assistant Director Learning Time Child Development Center City, STATE,
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Monitored team compliance with established safety and health guidelines.
  • Trained staff on information and duties required for daily activities.
  • Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Monitored employee adherence to occupational health and safety protocols.
Education and Training
Expected in to to
High School Diploma:
Greely High School - Cumberland, ME
Expected in to to
High School Diploma:
Portland Arts And Technology High School - Portland ME,
Expected in to to
Certificate: Dog Trainer Program
Animal Behavior College - Valencia, CA,
Activities and Honors

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Resume Overview

School Attended

  • Greely High School
  • Portland Arts And Technology High School
  • Animal Behavior College

Job Titles Held:

  • Administrative Assistant
  • House Lead Residential Center
  • Assistant Director


  • High School Diploma
  • High School Diploma
  • Certificate

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