administrative assistant resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Energetic, professional and courteous Administrative Assistant with nearly 10 years of experience in high-level executive support roles in collegiate and academic medical settings. Dedicated, focused and organized professional who excels at prioritizing, completing multiple tasks simultaneously and follows though to achieve project goals.
Highlights
Advanced MS Office Suite knowledge
Meticulous attention to detail
Self-directed
Professional and mature
Polished written and verbal communication skills
Strong interpersonal skills
Time management
Dedicated team player
Experience
02/2013 to 01/2015
Administrative AssistantAmerican Advanced Management, Inc – Chico, CA,
Provide administrative support to the Vice President of Northern Operations, the Estimating Team, Project Executives, Project Managers and Project Coordinators.
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Receive and screen a high volume of internal and external communications, including email and mail.
Coordinate extensive appointments, interviews, meetings, events and travel and lodging arrangements.
Plan and coordinate office luncheons, client meetings and events.
Maintain inventory of and order supplies.
Facilitate working relationships with co-tenants and building management.
Compose and edit correspondence, memos and meeting minutes from verbal directions and/or knowledge of established company policies.
Plot plan drawings, print and write specifications books for projects as needed.
01/2011 to 01/2012
Patient Accounts SpecialistNorthshore – Chicago, IL,
Perform patient accounts activities as assigned including payment and allowance posting, billing, collection, and follow-up of Medicare, Medical Assistance, commercial insurance and self-pay patient accounts, as well as state and federally funded programs, on a timely, accurate and consistent basis.
Research United Healthcare insurance company's reimbursement policies and provide recommendations to medical coding to ensure claims are processed and paid correctly.
Presentation of new software and content layout for the CBO Communications Group for Aspirus led to my implementation of a new format for the department's bi-monthly newsletter.
01/2007 to 01/2011
Executive Office and Administrative AssistantExcela Health – Greensburg, PA,
Assist faculty, physicians and clinic staff with administrative and patient-related tasks daily as needed.
Establish work priorities and independently determine the most efficient way to complete tasks with minimal supervision.
Demonstrate excellent interpersonal and customer service skills when communicating with individuals, committees, and outside organizations.
Coordination of air and hotel reservations, itineraries and submission of documentation for reimbursement to the appropriate entity for faculty members.
Experience working with confidential and sensitive information as demonstrated by assisting Long-Term Follow-Clinic providers and patients by working to coordinate their clinic visits, draft and send patient-related correspondence.
Generate promotional materials, grant applications, and journal article submissions.
Coordinate large on-campus events including the annual Survivorship Series: Thriving after Cancer, April 2, 2011.
2006 to 2007
Executive Office and Administrative AssistantPenn State University – University Park, PA,
Provide academic and administrative support for endourology and laparoscopy physicians.
Generate faculty and resident on call schedules monthly.
Serve as Medical Student Coordinator of Regularly Scheduled Conference (RSC) materials for CME.
Coordinate fellowship and faculty candidate interviews and escort candidates to each interview during their visit.
Compose article on Simulation in Healthcare Symposium that was published in the Department of Urologic Surgery's newsletter (2006).
Monitor Department Web site to ensure accuracy, timeliness, and consistency in content and appearance.
Produce and publish promotional fliers for Department events and Grand Rounds.
01/2004 to 01/2006
Medical SecretaryNbc Universal – San Diego, CA,
Manage clinical, professional and academic calendar appointments for the Chief of Pediatric Urology.
Schedule surgical procedures; prepare patient charts, surgery packets and all necessary patient related correspondence for clinical and surgical appointments.
Track physician vacation logs, mileage, and business related travel expenses for reimbursement.
Transcribe patient visits, as well as professional and academic letters for providers.
Draft business proposals, spreadsheets, PowerPoint presentations, and manage Web site development.
2000 to 2003
Student ManagerUniversity Of Minnesota- TCSU – City, STATE,
Organize, prioritize, and delegate operational duties to approximately 25 cashiers.
Strive to improve upon existing policies and procedures while also working to develop new ideas that will make TCSU more effective, profitable, and successful.
Manage vendor relations, inventory and store layout operations.
Adhere to the policy and procedures followed by the U.S.Postal Service.
2002 to 2002
ResearcherCLA Office Of External Relations – City, STATE,
Assist Professor Jennifer Williams with the planning and execution of a research plan for the U of M Office of External Relations (U of M Foundation).
Conduct both primary and secondary research; generated and delivered findings via PowerPoint presentation to clients.
Education
Expected in May 2003 to to
B.A: Public Relations (Professional Journalism) and Psychology University of Minnesota - Minneapolis, MN GPA:
Skills
Working knowledge of Microsoft Word, Excel, Access, PowerPoint, Publisher, Mail Merge, Outlook, Meeting Maker, Adobe Photoshop, Adobe Premiere, Flash MX, Go Live, PageMaker, Quark Xpress, People Soft, Apply Yourself Web Center, Forms Nirvana, EPIC, ImageNow, Optum X, SSI and Allscripts Healthcare System (EMR).
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