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administrative assistant resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Detailed Assistant with advanced skills in records management. Attentive when handling incoming records, file transfers and destruction orders. Analytical and critical thinker with excellent judgment and expertise in MS Office.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Reliable Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.

Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering 18.5 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Skills
  • Routing Mail
  • Faxing Paperwork
  • Office administration
  • Administrative support
  • Recordkeeping
  • Employee timesheet processing
  • Mail distribution
  • Time management
  • Supervising staff
  • Purchase orders organization
  • Attendance record management
  • Invoice Processing
  • Office management
Work History
03/1989 to 08/2015
Administrative Assistant Arthur J Gallagher & Co. Mount Laurel, NJ,
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
04/1986 to 02/1989
Supply Clerk and Dorm Manager Britt Airways City, STATE,
  • Maintained automated system for tracking group supplies and equipment.
  • Completed regular inventory counts of equipment on book for unit.
  • Prepared unit and organizational supply documentation.
  • Assembled and filled boxes and other cartons to safely package items for shipment.
  • Packed and shipped items securely and effectively to minimize breakage.
  • Labeled, stacked and staged packages and boxes in designated warehouse areas to maintain organization.
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Assisted guests by providing detailed information and resolving complaints, boosting guest satisfaction scores.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
04/1980 to 12/1986
Housekeeper, Laundry Assistant, & Assistant Superv Howard Johnson Hotel City, STATE,
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Documented and reported necessary facility and building repairs observed.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Waxed and polished wood floors and other woodwork.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Verified cleanliness and organization of storage areas and carts.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
Expected in 05/1993 to to
Associate Of Applied Business: Business Administration
Ivy Tech Community College of Indiana - Terre Haute, IN,
GPA:

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Resume Overview

School Attended

  • Ivy Tech Community College of Indiana

Job Titles Held:

  • Administrative Assistant
  • Supply Clerk and Dorm Manager
  • Housekeeper, Laundry Assistant, & Assistant Superv

Degrees

  • Associate Of Applied Business

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