administrative assistant resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Driven and resourceful Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 15+ years of performance. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Office Administration
Creative Problem Solving
Exceptional Customer Service
Strategic Planning
Time Management
Organization
Verbal and Written Communication
Resourceful Team Member
Work History
08/2019 to 08/2020
ADMINISTRATIVE ASSISTANTBcfs – Kerrville, TX,
Provides administrative support to staff, faculty and students
Performed general office duties, including answering phone, routing calls, delivering messages to staff and greeting visitors
Manage Outlook Calendar & Room Reservation Requests for seven (7) conference/meeting rooms
Send outlook invites to staff, faculty and students for events and lectures
Create and maintain monthly events calendar for each semester
Draft professional memos, letters and marketing materials to support business objectives
Create flyers for events and lectures
Coordinate with Facilities Services on scheduling room set-ups, ensuring room has been set properly
Obtain Chapel Roster, create attendance sheet and maintain daily attendance
Assist Program Director with coordinating annual events and lectures
Encode cards for new and current students as needed
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
06/2008 to 04/2013
Executive Assistant to the VP of NursingKentucky Masonic Homes – Shelbyville, KY,
Delivered outstanding administrative support, promoting excellence in office operations
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
Scheduled appointments and meetings, prepared agendas, organized materials and prepared conference rooms
Successfully coordinated and managed multiple large projects with little to no supervision including planning and coordinating nurses week activities for 600+ nurses, worked closely with Human Resources to successfully get over twenty (20) Nurse Aides certified and creation and completion of a sixty (60) page Nursing Annual Report
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
Responsible for creation and distribution of hospital wide monthly newsletter – The Current
Worked with senior management to initiate new projects and assist in various processes
Responsible for completing confidential monthly statistical reports for Nursing Department
Process purchase orders, check requests and travel requests
Shared Office Manager responsibilities with day-to-day operations in an office of five (5)
Participated in recruitment and training of new office staff members
Served as Blood Drive Coordinator for hospital’s blood drive
Member of hospital’s Care Council Customer Service Committee
Served on selection committee for Monthly Champion of Caring Customer Service Award
Worked efficiently in a fast-paced office environment with a positive attitude
Provided superior internal and external customer service
Scheduled appointments and meetings, organized materials and prepared rooms
Responded to emails and other correspondence to facilitate communication and enhance business processes
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