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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Professional Summary

Organized and dedicated Administrative Assistant with over 6 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.

Skills
  • Program Files Maintenance
  • Customer and client relations
  • Filing and data archiving
  • Travel planning
  • Administrative support
  • Faxing Paperwork
  • Office administration
  • Patient Scheduling
  • Records management
  • Recordkeeping
Work History
Administrative Assistant, 05/2018 to 12/2018
Bcfs – Comfort , TX
  • Processed patient admission and discharge documentation.
  • Received and processed medical records requests.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Adhered to all facility, company and legal guidelines.
  • Audited records for accuracy.
  • Input data into computer programs and filing systems.
  • Responded to materials requests and retrieved necessary information.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Completed clerical duties and tasks for clinic administration.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Unit Secretary, 12/2012 to 02/2018
Vidant Health – Aurora , NC
  • Managed master calendar and scheduled appointments for Number providers based on optimal patient loads and clinician availability.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for over Number patients.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Managed incoming calls and directed to appropriate department.
  • Processed lab paperwork and requests according to physicians' orders.
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Developed training protocols for new unit secretaries.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Prepared admissions charts and scanned records.
  • Arranged discharges and patient transportations.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Answered multi-line telephone system, provided information and directed calls.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
Office Clerk, 01/2010 to 10/2012
Popular Inc – Edina , MN
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Organized, stored and retrieved files to enhance daily operations and support customer needs.
  • Verified accuracy of business records by consistently updating customer information.
  • Processed invoices and expenses using Software to facilitate on-time payment.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Education
Diploma: 06/2004
Bell Gardens High School - City, State
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How this resume score could be improved?

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Resume Strength
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Resume Overview

School Attended

  • Bell Gardens High School

Job Titles Held:

  • Administrative Assistant
  • Unit Secretary
  • Office Clerk

Degrees

  • Diploma : 06/2004

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