Administrative Assistant Resume Example Company Name

ADMINISTRATIVE ASSISTANT

Professional Summary

Organized and dedicated Administrative Assistant with over 6 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.

Skills

Program Files Maintenance
Customer and client relations
Filing and data archiving
Travel planning
Administrative support

Faxing Paperwork
Office administration
Patient Scheduling
Records management
Recordkeeping

Work History

Administrative Assistant, 05/2018 to 12/2018
Company Name – City, State

Processed patient admission and discharge documentation.
Received and processed medical records requests.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Reviewed charts and flagged incomplete or inaccurate information.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Adhered to all facility, company and legal guidelines.
Audited records for accuracy.
Input data into computer programs and filing systems.
Responded to materials requests and retrieved necessary information.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Completed clerical duties and tasks for clinic administration.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.

Unit Secretary, 12/2012 to 02/2018
Company Name – City, State

Managed master calendar and scheduled appointments for Number providers based on optimal patient loads and clinician availability.
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for over Number patients.
Completed skilled administrative work to support all office staff and operational requirements.
Provided information for patient admissions and discharges to foster timely processing.
Managed incoming calls and directed to appropriate department.
Processed lab paperwork and requests according to physicians' orders.
Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
Executed administrative duties to facilitate unit tasks and meet team goals.
Carried out front office duties utilizing data entry skills in framework of medical database.
Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Developed training protocols for new unit secretaries.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Prepared admissions charts and scanned records.
Arranged discharges and patient transportations.
Obtained and organized medical records for office visits and scheduled labs.
Answered multi-line telephone system, provided information and directed calls.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Kept reception area clean and neat to give visitors positive first impression.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Coordinated front office duties, including customer service, patient scheduling and billing.

Office Clerk, 01/2010 to 10/2012
Company Name – City, State

Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Organized, stored and retrieved files to enhance daily operations and support customer needs.
Verified accuracy of business records by consistently updating customer information.
Processed invoices and expenses using Software to facilitate on-time payment.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.

Education

Diploma: 06/2004
Bell Gardens High School - City, State

Resume Overview

School Attended

Bell Gardens High School

Job Titles Held:

Administrative Assistant
Unit Secretary
Office Clerk

Degrees

Diploma : 06/2004

Administrative Assistant Resume Example

Resume Score: 80%

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