Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Professional Summary
Organized and dedicated Administrative Assistant with over 6 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.
Skills
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Work History
Administrative Assistant, 05/2018 to 12/2018
Bcfs – Comfort , TX
Bcfs – Comfort , TX
- Processed patient admission and discharge documentation.
- Received and processed medical records requests.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Reviewed charts and flagged incomplete or inaccurate information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Adhered to all facility, company and legal guidelines.
- Audited records for accuracy.
- Input data into computer programs and filing systems.
- Responded to materials requests and retrieved necessary information.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Completed clerical duties and tasks for clinic administration.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Unit Secretary, 12/2012 to 02/2018
Vidant Health – Aurora , NC
Vidant Health – Aurora , NC
- Managed master calendar and scheduled appointments for Number providers based on optimal patient loads and clinician availability.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for over Number patients.
- Completed skilled administrative work to support all office staff and operational requirements.
- Provided information for patient admissions and discharges to foster timely processing.
- Managed incoming calls and directed to appropriate department.
- Processed lab paperwork and requests according to physicians' orders.
- Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Developed training protocols for new unit secretaries.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Prepared admissions charts and scanned records.
- Arranged discharges and patient transportations.
- Obtained and organized medical records for office visits and scheduled labs.
- Answered multi-line telephone system, provided information and directed calls.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Kept reception area clean and neat to give visitors positive first impression.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated front office duties, including customer service, patient scheduling and billing.
Office Clerk, 01/2010 to 10/2012
Popular Inc – Edina , MN
Popular Inc – Edina , MN
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Organized, stored and retrieved files to enhance daily operations and support customer needs.
- Verified accuracy of business records by consistently updating customer information.
- Processed invoices and expenses using Software to facilitate on-time payment.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Education
Diploma: 06/2004
Bell Gardens High School - City, State
Bell Gardens High School - City, State
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Resume Overview
School Attended
- Bell Gardens High School
Job Titles Held:
- Administrative Assistant
- Unit Secretary
- Office Clerk
Degrees
- Diploma : 06/2004
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