Efficient Administrative Assistant with over 7 years of experience assisting in daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful at coordinating, directing and executing all facets of event management, office operations and advanced data entry.
Skills
10-key proficiency
Accounting skills
Detailed meeting minutes
Recordkeeping and bookkeeping
Inventory systems
Cash deposit preparation
Data entry documentation
Account balancing reconciliation
Mail management
Records management systems
Types 45 WPM
PC proficient
Technologically savvy
Excel spreadsheets
Dedicated team player
Self-starter
Scheduling and calendar management
Administrative operations
Organization and efficiency
Education and Training
Virginia State UniversityPetersburg, VA, Expected in – –Bachelor of Science:Psychology - GPA:
Petersburg High SchoolPetersburg, VA, Expected in 06/2006 – –High School Diploma: - GPA:
3.4 GPA
Key Club, Computer Club, Science Club, SGA (Student Government Association), International Club, GEAR-UP Virginia Member
Booster's Club Scholarship and GEAR-UP Virginia Scholarship Recipient
Who's Who Honor's Society Member
Ranked in Top 10% of class
Advanced Diploma Recipient
Experience
Corizon Health, Inc. - Administrative Assistant Westover, MD, 06/2018 - Current
Preform a variety of record-keeping, reporting, and informational duties of classified documents.
Operate a multi-line telephone - answering routine inquiries daily.
Maintain/establish employee calendar to schedule/prepare documentation for meetings and interviews.
Establish/maintain manual and electronic filing systems of correspondence from operating schools in the state and distance education centers out of state.
Greet/receive visitors and escort them to appropriate destination(s).
Assist in preparation of travel orders and financial records via Cardinal data system.
Open, date stamp, and distribute routine mail daily.
Maintain a database of all incoming/outgoing mail, record meeting minutes, and coordinate all division office operations.
Organize and maintain filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to/for executives by taking and making telephone calls, reviewing/prioritizing mail and composing/typing correspondences.
Updated details in company database by keying in contacts, notes, payments, and other relevant information.
Coordinate project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Direct customer communication to appropriate department personnel.
Prepare packages for shipment by generating packing slips and setting up courier deliveries.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Conducted research using various media sources to obtain relevant data for staff and consumers.
Henrico County General District Court - Deputy Clerk/Back-Up Bookkeeper City, STATE, 04/2014 - 07/2018
Promptly responded to phone and face-to-face inquiries from attorneys, judicial and law enforcement officers, and the general public daily.
Prepared, reviewed, and processed legal documents, correspondence, motions, and orders.
Collected payments for fines, costs, bonds, and any other court related fees.
Provided accurate court processes and procedures when court documents were entered, processed, and organized.
Maintained/Balanced a general ledger daily of all cash deposits and operating funds.
Completed paperwork for the department of taxation and worked closely with collection agencies to process files.
Processed payments using Oracle for court appointed attorney payments/bills and FMS (Financial Management System) created by the Supreme Court for in-court/mailed in traffic/criminal case payments.
Fulfilled public information requests related to ordinances and resolutions.
Managed public relations problems with discretion and courtesy to maintain positive public image.
Responded to inquiries about applicable laws and regulations from elected officials and agencies.
Documented and routed business correspondence to manage office paperwork.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Observed deadlines, enabling timely completion of tasks.
Supported office clerical functions using word processing and other software, email and office machines.
Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
Organized computer-based information to minimize errors.
Answered multi-line telephone system and routed calls to appropriate personnel.
Trained office professionals on administrative procedures to keep file handling consistent and accurate.
Virginia ABC - Acting Manager/Lead Sales Associate City, STATE, 07/2012 - 07/2018
Provided supervision and training for coworkers.
Maintained onsite inspections of sales floor appearance and merchandising standards.
Ordered and replenish inventory as necessary to fit store needs using eVA Procurement System.
Verified age requirements for legal sale of wines, spirits, and liquor.
Completed accurate paperwork and transactions according to company policies and procedures.
Assisted in independent audits with other managers and regional manager.
Created an outstanding buying experience for customers.
Processed payments and returned accurately receipts, cash, coin and cards to customers.
Checked store shelves and restocked products from inventory in back room.
Delivered quality customer service while cultivating client satisfaction and loyalty.
Greeted patrons warmly at store entrance and offered assistance with finding needed items.
Scanned and bagged items and operated cash register to check out store patrons.
Created eye-catching merchandise displays to entice customers into store.
Monitored performance of sales team and implemented improved methods to close gaps.
Trained and developed new team members to improve product knowledge and selling abilities.
Researched items at other locations to find products requested by shoppers.
Reported sales metrics and statistics to management and stakeholders.
Assisted with training, development and mentoring of sales employees.
Managed cash register operations using POS system and processed sales and returns.
Engaged shoppers, providing assistance and information on merchandise and product features.
Facilitated store opening and closing procedures by securing valuables, arming and disarming alarm system and securing the parameter.
Recognized problems, analyzed causes and developed solutions to improve productivity and sales metrics.
Conducted safety walks of store floor and reported hazards to appropriate personnel for immediate remediation.
Maintained high level of security and safety awareness within store to protect personnel, customers and merchandise.
Piccadilly Cafeteria - Cashier/Waitress City, STATE, 05/2006 - 02/2013
Greeted and escorted customers to their tables.
Consulted with customers by making menu recommendations, answering inquiries, and mentioning additional products when appropriate.
Coordinated and assisted with in-house catering events with the Piccadilly team.
Aided on the serving line, the prep station, the bakery, and the cook's station.
Took customer orders and delivered food and beverages.
Prepared tables by cleaning and setting up linens, silverware and glasses.
Delivered checks and collected bill payments.
Counted daily operating funds and completed daily deposits.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and to remove debris and maintain cleanliness.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
