Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office paperwork and project needs, including finance-related initiatives and schedule management, etc. Comfortable working alone or with teams to accomplish on-time and accurate tasks.

  • Sensitive material handling
  • AR/AP
  • Process improvements
  • Financial Responsibility
  • Dedicated team player
  • Accounting skills
  • Customer Service
  • Back office operations
  • Tech-savvy
  • Recordkeeping and bookkeeping
  • Communication Skills
  • Advanced MS Office Suite knowledge
  • Scheduling
  • Experience
    07/2016 to 03/2020 Administrative Assistant Cornerstone Building Brands | Hummels Wharf, PA,
    • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
    • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
    • Conducted market surveys and industry studies to identify need and demand for products or services and new clientele.
    • Collected, calculated and reported on expenditure and statistical data to inform senior management.
    • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
    • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
    • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
    • Developed administrative processes to achieve organizational objectives and improve office efficiency.
    • Conducted thorough research using various media sources to obtain relevant data for staff requirements.
    • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
    • Tracked and submitted employee timesheets to accounting department for payroll processing.
    • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
    • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
    • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
    • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
    01/2016 to 06/2016 Commercial Cleaner Cfcu | Waterloo, NY,
    • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
    • Washed and polished glass windows and doors to keep entryways clear and professional.
    • Employed deep-cleaning techniques for areas in need of additional sanitation.
    • Collected trash from floors within hallways, bathrooms and work areas.
    • Vacuumed or swept, damp-mopped and buffed flooring.
    • Kept bathrooms in clean, functional condition, wiping glass surfaces, counters, walls and sinks, scrubbing stalls, cleaning toilets and tidying storage shelves.
    • Addressed minor maintenance issues such as clogged toilets and burned out light bulbs, reporting more serious conditions to supervisors for attention from maintenance technicians.
    • Completed more than 8 planes each work shift (8-hour) while maintaining 99.9% satisfaction rating from Superiors.
    • Swept, mopped and scrubbed interior floors to keep free of debris and spills.
    • Replenished supply of hand soap, paper towels, toilet paper and other consumables, alerting supervisor of low inventory levels.
    • Followed company uniform, performance and security policies with every job.
    • Trained several new employees to meet all quality and efficiency goals.
    07/2015 to 01/2016 Warehouse Lead Cornerstone Building Brands | IL, State,
    • Staged and sorted products for loading.
    • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
    • Electronically scanned products to provide accurate tracking using warehouse management system.
    • Protected company inventory with well-organized and secure storage areas.
    • Removed damaged products from outgoing shipments during final inspections.
    • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
    • Palletized boxes for easy movement and shipment.
    • Transported more than 100 materials pallets between storage and production areas each day.
    • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
    • Reviewed work orders to determine work assignments and material and equipment needs.
    • Operated forklifts or pallet jacks to transport stored items from warehouse to plant.
    • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
    • Loaded and unloaded trailers with care and efficiency.
    • Assembled customer orders from stock and staged completed orders on pallets or shelves.
    • Led and complied with safety and wellbeing efforts on assigned shift.
    • Executed and provided process and project visibility to Direct supervisor.
    • Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
    • Disposed of debris and hazardous materials properly to avoid contaminating products.
    • Marked containers with required information or attached identification tags to containers.
    • Filled requisitions, work orders and material requests and distributed items to production workers or assembly line.
    • Sorted and stored perishable goods in refrigerated rooms.
    • Offered to assist with duties during busy periods, which led to development of additional skills and improved productivity within warehouse.
    • Sorted and staged parts in racks or other designated areas.
    • Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
    • Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
    • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
    11/2010 to 06/2015 Cleaning Professional Self-Employeed | City, STATE,
    • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
    • Transported trash and hazardous waste to appropriate disposal area.
    • Restocked supplies, replacing toiletries, liners and soaps.
    • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
    • Cleaned and disinfected all surfaces, including mirrors, counters, furnishings and floors.
    • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
    • Performed high dusting, leather and wood surface polishing and wall washing on weekly basis.
    • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
    • Maintained building interiors with routine deep cleaning of high-traffic areas.
    • Identified major repair and maintenance needs and notified clients of concerns.
    • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
    • Utilized manual and electric cleaning equipment, adhering to all safety processes to minimize risk.
    • Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
    • Thoroughly cleaned to maintain organized and welcoming environment.
    Education and Training
    Expected in 06/2009 High School Diploma | Malden High School, Malden, MA, GPA:
    Expected in | Bunker Hill Community College, Boston, MA, GPA:

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    Resume Overview

    School Attended

    • Malden High School
    • Bunker Hill Community College

    Job Titles Held:

    • Administrative Assistant
    • Commercial Cleaner
    • Warehouse Lead
    • Cleaning Professional


    • High School Diploma
    • Some College (No Degree)

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