Administrative Assistant resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly skilled Administrative Assistant with experience in residential and commercial general construction, seeking a position within Real Estate and Urban Development industry. Proficient in numerous software packages used for graphics, presentations, spreadsheets, and contact management. With a strong work ethic, industry experience and the ability to multi-task.
Assisted and Managed installation of the HVAC unit in the office.
Planned and executed all aspects of a major office headquarter move. Successfully planned and executed corporate meetings, lunches and special events for groups of 20 employees.
Process Improvement
Oversaw implementation of new phone system which resulted in more cost-effective service.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Manage accounts payable, accounts receivable, and inter-company billing In constant communication with brokers, handling all aspects of insurance GL/WC policies with sub-contractors Liaison between partners/ owners of company and various job sites as well as general construction managers/engineers and sub-contractors.
Ensuring that all company policies and procedures are up to date Handling benefits, workers' compensation, H-1B applications, unemployment.
In charge of DOB, ECB, and Health and Mental Hygiene Violations and settlements.
Reduced and improved violation amounts sustained and settlements made.
Responsible for claims management and accident reports filed Handles bank requisitions, lien waivers, and release forms and contracts for all projects.
Develop and maintain client and property data using timberline software
Administrative and office management duties, managing telephones, typing, copying, scanning, scheduling, and ordering supplies, keeping an organized and clean work environment.
03/2011 to 01/2012
Administrative Assistant/Office ManagerChart Industries – La Crosse, WI,
In charge of bookkeeping- invoicing, sales orders, analysis of accounts payable and accounts receivable, cash receipts and disbursements
Monitored operational duties including assisting in inventory management and customer assistance, communications between current and future customers, handling of product returns and shipment discrepancies
Planning and scheduling supervisors calendar and scheduling of truck rentals and truck driver staffing
In charge of administrative duties including, faxing, typing, answering phones, emailing, internal and external office correspondence Manage office technology- collaborated with graphic designer to establish company website, Created, supervised and continuously monitored the companies social network sites.
2010 to 03/2011
Client Services Associate/ Office AssistantWILLIAMSBURG TAX SERVICE – City, STATE,
Coordinating tax return dates, preparing tax forms and documents, and collecting important personal data from clients to complete tax filing on a private database.
Initiating and implementing new forms of task performance to encourage co-workers to deliver quality service in a timely manner.
Demonstrating strong communication, leadership, and organizational talents, educating clients on new loan availabilities terms and conditions to efficiently and effectively process returns.
In charge of answering phones, faxing documents, scanning, typing, scheduling, organizing office space, sorting postage, mailing packages, and intercommunicating with two other connected agency locations in Brooklyn and Long Island.
02/2010 to 07/2010
Enumerator US Census Bureau – City, STATE,
Assisted local residents who were unable to read or understand the census form at the Questionnaire Assistance Center, including those who needed language assistance and translation in Spanish
Collected data for statistical purposes using persuasive techniques
Field work involving the completion of 2010 census questionnaires; including canvassing, listing, and interviewing households that did not return the questionnaire
Conducted personal interviews with respondents at their residence and over the phone in English, Spanish, and Greek
Education
Expected in February 2009
B.A: Anthropology Cultural Anthropology UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK - , GPA:
Anthropology, Cultural Anthropology
Languages
English, Spanish, and Greek
Affiliations
AMAC Inc. (Association for Metro area Autistic Children), New York, NY
ACTIVITIES Testing Proctor, Event Participator, and Chaperon 02/07- Present
Skills
Computer Proficiency
Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word,
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Resume Overview
School Attended
UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK