Administrative Assistant resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Highly skilled Administrative Assistant with experience in residential and commercial general construction, seeking a position within Real Estate and Urban Development industry. Proficient in numerous software packages used for graphics, presentations, spreadsheets, and contact management. With a strong work ethic, industry experience and the ability to multi-task.


Real Property Administrator (RPA)

Commercial property


Vendor sourcing

Contract management

Permit processing

MS Office proficient

Excel spreadsheets

Workers' compensation knowledge

  • QUICKBOOKS, MINITAB, SPSS, Timberline, Adobe InDesign.
  • Operating Systems/ Platforms: Windows & MAC

Project management

  • Assisted and Managed installation of the HVAC unit in the office.
  • Planned and executed all aspects of a major office headquarter move. Successfully planned and executed corporate meetings, lunches and special events for groups of 20 employees.

Process Improvement

  • Oversaw implementation of new phone system which resulted in more cost-effective service.


  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.


  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

01/2012 to Current
Administrative Assistant Dxp Enterprises Snyder, TX,
  • Manage accounts payable, accounts receivable, and inter-company billing In constant communication with brokers, handling all aspects of insurance GL/WC policies with sub-contractors Liaison between partners/ owners of company and various job sites as well as general construction managers/engineers and sub-contractors.
  • Ensuring that all company policies and procedures are up to date Handling benefits, workers' compensation, H-1B applications, unemployment.
  • Managing permit renewals, assisting project managers
  • Requesting permits for DOB and DOT
  • In charge of DOB, ECB, and Health and Mental Hygiene Violations and settlements.
  • Reduced and improved violation amounts sustained and settlements made.
  • Responsible for claims management and accident reports filed Handles bank requisitions, lien waivers, and release forms and contracts for all projects.
  • Develop and maintain client and property data using timberline software
  • Administrative and office management duties, managing telephones, typing, copying, scanning, scheduling, and ordering supplies, keeping an organized and clean work environment.
03/2011 to 01/2012
Administrative Assistant/Office Manager Chart Industries La Crosse, WI,
  • In charge of bookkeeping- invoicing, sales orders, analysis of accounts payable and accounts receivable, cash receipts and disbursements
  • Monitored operational duties including assisting in inventory management and customer assistance, communications between current and future customers, handling of product returns and shipment discrepancies
  • Planning and scheduling supervisors calendar and scheduling of truck rentals and truck driver staffing
  • In charge of administrative duties including, faxing, typing, answering phones, emailing, internal and external office correspondence Manage office technology- collaborated with graphic designer to establish company website, Created, supervised and continuously monitored the companies social network sites.
2010 to 03/2011
Client Services Associate/ Office Assistant WILLIAMSBURG TAX SERVICE City, STATE,
  • Coordinating tax return dates, preparing tax forms and documents, and collecting important personal data from clients to complete tax filing on a private database.
  • Initiating and implementing new forms of task performance to encourage co-workers to deliver quality service in a timely manner.
  • Demonstrating strong communication, leadership, and organizational talents, educating clients on new loan availabilities terms and conditions to efficiently and effectively process returns.
  • In charge of answering phones, faxing documents, scanning, typing, scheduling, organizing office space, sorting postage, mailing packages, and intercommunicating with two other connected agency locations in Brooklyn and Long Island.
02/2010 to 07/2010
Enumerator US Census Bureau City, STATE,
  • Assisted local residents who were unable to read or understand the census form at the Questionnaire Assistance Center, including those who needed language assistance and translation in Spanish
  • Collected data for statistical purposes using persuasive techniques
  • Field work involving the completion of 2010 census questionnaires; including canvassing, listing, and interviewing households that did not return the questionnaire
  • Conducted personal interviews with respondents at their residence and over the phone in English, Spanish, and Greek
Expected in February 2009
B.A: Anthropology Cultural Anthropology

Anthropology, Cultural Anthropology

English, Spanish, and Greek
AMAC Inc. (Association for Metro area Autistic Children), New York, NY ACTIVITIES Testing Proctor, Event Participator, and Chaperon 02/07- Present

Computer Proficiency

  • Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word,
  • Desktop Publishing Software: Photoshop, Adobe InDesign

Coordination, Creative Problem Solving, Vendor Management

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Resume Overview

School Attended


Job Titles Held:

  • Administrative Assistant
  • Administrative Assistant/Office Manager
  • Client Services Associate/ Office Assistant
  • Enumerator


  • B.A

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