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administrative and marketing assistant office manager resume example with 9+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Energetic Administrative Assistant with 15+ years of experience in high-level executive support roles. Organized and professional Legal Assistant specializing in administrative support to busy law offices. Committed to delivering high quality results with little supervision.Dedicated and focused Accounts Receivable/ Collections Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Resourceful and accomplished Personable Executive Assistant who capably maintains open lines of communication among senior executives, board members, shareholders, middle management and administrative staff. Office Manager with extensive office operations and personnel organization expertise.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Advanced MS Office Suite knowledge
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • Human Resources Management (HRM)
  • Labor relations
  • QuickBooks expert
  • AR/AP
  • Meeting planning
  • Report development
  • Schedule management
  • Self-starter
  • Legal administrative support
Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.Planned and executed all aspects of a major office headquarter move.Coordinated all department functions for team of 15+ employees.Promoted to Office Manager after 12 months of employment.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Successfully planned and executed corporate meetings, lunches and special events for groups of 15+ employees.

Experience
2014 to 11/2015 Administrative and Marketing Assistant Office Manager Marquette University | Milwaukee, WI,
  • Provide full and diversified administrative support to the President and Vice President. Prepare bills and invoices for sales or services rendered, Collect on accounts by sending bill reminders and communicating with customers via phone, email, fax or mail.
  • Coordinate with the collections department or a third-party collection agency for severely delinquent accounts.
  • Record payments,
  • Answer incoming phone calls If assistance is needed, transfer call appropriately.
  • If a person wants a quote for service, take down all vital information and an dispatcher will return the call.
  • Handle the call if the information requested is of a non-technical nature, i.e., job or claim status, status of work in progress.
  • Scheduling of appointments / inspections Starting reports / letters, reports and revising PowerPoint presentations Schedule, organize and keep records for Continuing Education Classes Keep Records and updated information related to Professional Licenses Assist with projects as needed. Filing, Correspondence / Follow up with clients, adjusters and vendors Supply inventory / organization Retrieving files Shipping Collect on accounts by sending bill reminders and communicating with customers via phone, email, fax or mail.
2009 to 11/2014 Event Planner Simcorp | Boston, MA,
  • Responsible for coordinating events, including planning menus, booking musicians, putting up decorations, ordering flowers, hiring bartenders, and ensuring the event runs smoothly.
  • Skills: CoordinatePlanned travel arrangements for [Number] executives and staff.Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Managed the day-to-day calendar for the company’s senior director.Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment. details of events such as conferences, weddings, birthdays, anniversaries, charity events.
04/2012 to 01/2014 Paralegal/Legal Assistant Choice Legal, Inc | City, STATE,

Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.Organized and maintained law libraries, documents and case files.Photocopied all correspondence, documents and other printed materials.Drafted and typed grammatically correct office memos.Processed and distributed invoices to bill clients.Maintained the master calendar for client appointments and court appearances.Composed and revised legal documents, including letters, depositions and court documents.Created and tracked all expenses and client account codes using [Software Program].Assisted in the preparation of engagement letters.Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.Acted as liaison between clients, vendors and attorneys.Received and disbursed all incoming mail.Assisted in maintaining department attorney personnel files with the utmost confidentiality.Organized and prioritized the case loads of [Number] attorneys.Electronically filed documents with the USPTO.Proofed documents and submitted to attorneys for review.Opened new client files and new matters in CMS.Coordinated and scheduled meetings and telephone conferences.Recorded and monitored court appearance dates.Maintained office supplies by checking stocks and placing orders.Directed and maintained the office budgets.Processed summonses, subpoenas and complaints.Docketed orders and depositions for [Number] attorneys.

01/2006 to 12/2009 Legal/Administrative Assistant Electratech, Inc | City, STATE,
  • Prepare contracts and correspondence.
  • Schedule meetings.
  • Meet with clients in different cities.
Education
Expected in 2013 Some College Coursework Completed | Criminal Justice Hillsborough Community College, , GPA:
Criminal Justice Confidence, organizational skills, commercial awareness, adaptability, creativity, good team working skills, coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity events
Skills

administrative support, agency, conferences, Prepare contracts, Creativity, clients, email, engineer, fax, Filing, hiring, letters, meetings, mail, PowerPoint presentations, Organizational skills, sales, Scheduling, Shipping, Supply inventory, technical assistance, phone

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Resume Overview

School Attended

  • Hillsborough Community College

Job Titles Held:

  • Administrative and Marketing Assistant Office Manager
  • Event Planner
  • Paralegal/Legal Assistant
  • Legal/Administrative Assistant

Degrees

  • Some College Coursework Completed

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