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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. with an extensive background in government accounting.

Skills
  • Conflict resolution
  • Teambuilding
  • Multitasking abilities
  • Customer service
  • Analytical skills
  • Good listening skills
  • Adaptability
  • Interpersonal Communication
  • Computer skills
Work History
03/2021 to Current Administrative Analyst II County Of Nevada | Library Branch 2-Grass Valley, CA,
  • Provide varied, complex management and operational analysis in support of a department; oversee, administers and prepare a variety of projects and recommend modifications to management.
  • Develop and/or analyze proposals for new department programs or changes in organizational structure, evaluate existing programs and make recommendations regarding program implementation.
  • Assist in coordinating and monitoring assigned programs, including record keeping, asset management, training, monitoring, and evaluation.
  • Creates material for onboarding of new staff,
  • Administers support to the City Clerk and City Council by managing the daily task, meeting and calendar for high level department heads in Clerk's division
  • Carry out routine office functions and provides administrative and technical support to all staff within Clerk’s and City Council department.
  • Manages collaborative tools for the department, including managing content in SharePoint, Microsoft Teams and on shared network drives.
  • Arranges and directs services such as maintenance repair, supplies, mail, and files.
  • Administers and schedules online training for all department staff and schedules additional onsite training as needed.
  • Coordinates and schedules interviews and compiles information for hiring managers.
  • Opens and distributes mail, prepares check and purchase requisitions and maintains division files.
  • Processes invoices and conducts purchasing and procurement to be inn compliance with City policies and procedures.
  • Process personnel transactions such as position changes, leaves, step increases and separations.
  • Maintained accurate inventory of institution property, equipment and operational supplies.
  • Coordinated high-level technical data and presentations.
  • Directed building emergency services program and provided guidance to team members.
  • Supported departmental communication and training program development and implementation.
  • Performed numerous administrative and technical support functions that enhanced the department organization effectiveness.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
05/2018 to 03/2021 Accounting Graduate Fellowship Chicago Public Schools | Chicago, IL,
  • Assisted in a variety of accounting tasks, working closely with the accounting manager or supervisor to plan, organize, delegate, and monitor assigned accounting activities.
  • Provided technical assistance to, and financial monitoring of sub-recipient organizations to comply with grant requirements in accordance federal and state guidelines
  • Prepared risk assessments for sub-recipients that received funding through programs from HUD, DEED and other state or federal funded programs
  • Handled accounting/budgeting by completing business expenses of accounts payable and revenue.
  • Reconciled accounts and resolved transactional issues for grant funding.
  • Managed the daily schedule for sub-recipient monitoring, arranged and confirmed appointments, and assisted in conducting financial subrecipient reviews via MS Team Meetings and in person.
  • Audited and analyzed accounting records and statements that included budget to actual comparisons.
  • Prepared financial statements, reports, and notes to financial statements on a monthly, quarterly, and annual basis including assisting in the preparation of the City's annual comprehensive financial report.
  • Pulled financial information to State Auditors as requested.
  • Managed the accounting for and financial reporting of revenues, and expenditures, capital assets of grant funds, and related billing and reimbursement request processes.
  • Assisted Internal Controls in reviewing internal control and accounting practices of the department's purchasing and inventory, billing, payroll, accounts receivable, etc.
  • Maintained logs of funds ensuring that all funds are segregated and accounted for.
  • Performed special accounting projects and financial analysis as required.
  • Reviewed organization's adherence to regulatory guidelines applicable to specific activities and practices.
  • Planned, coordinated and supervised financial and compliance audits for not-for-profit entities.
  • Applied understanding of governmental accounting principles, practices and procedures through fund types, cost allocations and government-wide conversions.
  • Implemented internal controls and safeguards for receipt of revenue, costs, budgets and expenditures.
  • Contacted customers to immediately find resolutions for escalated issues.
  • Setup accounts, ledgers and reporting systems per GAAP standards and regulatory requirements.
  • Planned and supervised performance audits on various agreements contracted with city governments.
  • Suggested ways to improve operational efficiencies.
  • Audited contracts and agreements made with the City
12/2017 to 05/2018 Accounting Technician City Of Hopkins | City, STATE,
  • Responded to customer inquiries on the phone, in person, via email, reviewing customer accounts and answering questions regarding utility service, permits, Homestead, and accounts receivables.
  • Maintained utility billing system, established new accounts, updated existing accounts for ownership, generated final closing bills as needed and other changes.
  • Coordinated with Public Works Engineering division on all streetlight and environmental resources matters and maintained database within utility system.
  • Performed data entry of meter readings to generate bills for utility service for residential and commercial accounts with the City.
  • Reviewed all meter readings for malfunctions or misreads.
  • Coordinated information with Public Works Utility division personnel on utility matters such as meter readings, water turn on/offs, and meter repairs.
  • Prepared and mailed delinquent notices; notify landlords of delinquent accounts if needed.
  • Prepared list of accounts to be certified to the county auditor and file related legal notices and prepared mailings to be sent to the affected customers.
  • Processed all bills, adjustments, invoices, payments, and bank deposits in compliance with financial policies and procedures.
  • Reconciled both utility billing and accounts receivable ledgers to ensure all payments are accounted for and properly posted.
  • Verified discrepancies and resolved customer billing issues.
  • Maintained records in compliance with records retention guidelines and internal policies.
  • Entered figures using 10-key calculator to compute data quickly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Organized general ledger with accuracy and within time constraints.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Analyzed, constructed and calculated daily accounting records and sales transactions.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
08/2017 to 12/2017 Utility Billing Specialist - Local Government Robert Half Temporary Accounting Agency | City, STATE,
  • Responded to customer inquiries on the phone, in person, via email, reviews customer accounts and answers question.
  • Handled customer inquiries and complaints regarding utility service and charges and accounts receivable charges.
  • Established new accounts, updates existing accounts for ownership and other changes.
  • Reviewed, authorized and processed service invoices for accounts receivables in government base system.
  • Performed complex and precise data entry of information into Springbrook, CIS Logis and PermitWorks.
  • Entered and maintained all customer/client database for invoices and utility billing.
  • Maintained records pertaining to data retention laws/regulations.
  • Performed data entry of meter readings to generate bills for utility service for residential and commercial accounts with the City.
  • Reviewed all meter readings for malfunctions or misreads.
  • Coordinated information with Public Works Utility division personnel on utility matters such as meter readings, water turn on/offs, and meter repairs.
  • Prepared and mailed delinquent notices; notify landlords of delinquent accounts if needed and prepared list of accounts to be certified to the county auditor and file related legal notices and prepare mailings to be sent to the affected customers.
  • Processed all bills, adjustments, invoices, payments, and bank deposits in compliance with financial policies and procedures.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
  • Used data entry skills to accurately document and input statements.
  • Managed invoicing and payment processing operations.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Education
Expected in 2017 B.S | Accounting & Business Administration Saint Mary’s University of Minnesota, , GPA:
Expected in 2015 A.A.S | Business Analyst & Management Hennepin Technical College, , GPA:

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Resume Overview

School Attended

  • Saint Mary’s University of Minnesota
  • Hennepin Technical College

Job Titles Held:

  • Administrative Analyst II
  • Accounting Graduate Fellowship
  • Accounting Technician
  • Utility Billing Specialist - Local Government

Degrees

  • B.S
  • A.A.S

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