Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Meticulous attention to detail
Dedicated team player
Strong interpersonal skills
Microsoft Office proficiency
Strong problem solver
Professional and mature
Detailed meeting minutes
Operated computers programmed with accounting software to record, store, and analyze information.
Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.
Researched and resolved billing problems that had been previously missed.
Investigated and analyzed client complaints to identify and resolve issues.
Improved office organization by compiling financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Successfully trained staff in all office policies and procedures while focusing on minimizing errors and generating superior results.
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying, and scanning documents for inter-departmental use.
Assisted with payroll preparation and entered data into cumulative payroll document
Successfully planned and executed meetings, lunches and special events for groups of 5-200+ students and volunteers.
Supervised team of three staff members.
Assessed organizational training needs.
Created new departmental procedures manual.
Assessed organizational training needs.
Performed competitive analysis to make recommendations for future company growth.
Led the on-schedule renovation of a six thousand-square foot living space.
Created strategies to develop and expand existing customer sales.
Recognized for outstanding customer service.
Checked figures, postings and documents for correct entry and mathematical accuracy.
Supervised groups of up to 25 children from two months to 18 years of age.
Received consistently positive feedback from managers.
Researched, calmed and rapidly resolved client conflicts to prevent loss of regular customers.
Consistently generated additional revenue through skilled sales techniques.
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Solved severe child behavioral issues in positive and constructive ways.
Assisted in the managing of the company database and verified, edited and modified members' information.
Consistently received positive feedback from parents.
Administrative/Accounting Assistant February 1753International Association of Healing Rooms － Spokane, WA
Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
Processed invoices each month for a large-scale organization.
Calculated figures such as discounts, percentage allocations and credits.
Verified details of transactions, including funds received and total account balances.
Deposited third party checks, as well as monthly reserve transfers.
Opened and assigned new client accounts.
Prepared the conference room for events.
Made copies, sent faxes and handled incoming and outgoing correspondence.
Organized files, developed spreadsheets, and scanned documents.
Maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Tanning Consultant February 1753Golden Tans Studio, LLC － Groton, CT
Greeted all incoming guests.Conducted tours of the salon.
Responsible for cleanliness of the salon including bathroom and tanning areas.
Helped customers engage in safe tanning and skin treatments.
Maintained and organized client records.
Provided new customers with tanning procedure and skin treatment training.
Answered phones and managed scheduling.
Youth/Children's Ministry Apprentice newlife － Silverdale, WA
Provided oversight of junior and senior high youth and youth staff.
Ensured that the youth groups maintained a balanced program of spiritual, physical, and social growth.
Remained current with youth culture.
Became acquainted with the personal lives of the people in our ministry.
Fostered open communication between youth, leaders, and parents.
Encouraged outreach and continuous involvement of youth in church ministry.
Helped maintain facilities used during youth programs.
Attended weekly meetings with church staff for prayer and planning.
Helped lead the Children's Ministry Team in creating, developing, implementing, and maintaining the ministry for kids aged 0-11 in activities including worship, discipleship, community, and the mission.
Recruited, equipped, and supported leaders for all aspects of the children's ministry.
Provided leadership in the development and management of the children's ministry budget.
Maintained consistent and regular communication with parents of children about all aspects of the ministry.
Monitor the coordination and the need of equipment and facilities related to ministry needs.
Participated in the church staff's process of praying and visioning, planning, and budgeting for the purpose of carrying out the church's mission in worship, discipleship, and in the community.
Nurtured my own spiritual formation and professional development through personal time for study, preparation, planning, and continuing education opportunities.
BS in Business - Accounting CPA PathwayCapella University － Minneapolis, MN, USA
Special EducationWestern Governors University － Salt Lake City, UT, USA
Youth MinistrySpring Arbor University － Spring Arbor, MI, USA
High School Diploma : 2006Harrington High School － Harrington, WA, USA
Well rounded administrative assistant with professional emphasis on ministry. Over a decade of experience aiding in the effective operation of churches and independent ministries. Through leadership and apprenticeship in several churches and ministries I have gained the expertise to help the church in an administrative capacity. I have been affiliated with The International Association of Healing Rooms, local church leadership, Creation Festival, Compassion International, Teen Mania, and The Honor Academy.
cash register, closing, client, excellent customer service, customer service, health and safety standards, money, neat, POS, quality, scheduling, telephone, phones