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Administration Operations Transportation Coordinator resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • MS Office
  • Data management
  • Detail-oriented
  • Organization and Time management
  • Cultural awareness
  • Safety standards
  • Predictive and Preventive Maintenance
  • Customer Complaint Resolution
  • Product Knowledge
  • Insurance Knowledge
  • Scheduling
  • Traffic law expertise
  • DOT Regulations
  • Driver's license requirements
  • Roadside safety instruction
  • Leadership
  • Training & Development
  • Planning and Coordination
  • Computer skills
  • Hydraulics
  • [Tool] operations
  • Commercial driving
  • Traffic Laws
  • Post-Trip Inspections
  • Vehicle Inspection
  • Pretrip inspections
  • Safety and compliance
  • Defensive driver training
Work History
Administration Operations/Transportation Coordinator, 06/2019 - Current
Geodis Edison, NJ,
  • Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
  • Determined most effective mode and routing of materials to customer locations and company facilities.
  • Provided timely transportation of diverse clients to healthcare facilities, including patients, families and staff members.
  • Optimized compliance with state and federal regulations related to shipment of [Product], [Product], and [Product].
  • Coordinated with operators to boost unloaded miles and reduce empty miles by [Number]%.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Organized records of vehicles, schedules and completed orders.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Researched affordable transportation methods and performed safety audits on equipment.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Resolved maintenance and repair issues for vehicles and equipment.
  • Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
Training Supervisor, 01/2021 - 02/2021
Clean Harbors Newport, KY,
  • Assessed new employee skills and strengths to provide customized training.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Gathered data about course success and participant experiences to help with future course planning.
  • Updated employees with latest policies, procedures and compliance standards.
  • Collaborated with company leaders and department managers to determine training needs.
  • Selected or wrote appropriate curriculum for specific course topics.
  • Planned and deployed training programs for [Type] procedures and activities.
  • Liaised between trainers and course participants.
  • Coordinated travel arrangements for trainers.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Monitored and maintained high level of on-time delivery reliability service and performance
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
  • Oversaw transportation of [Number] [Unit] daily by coordinating personnel and developing efficient routes and workload schedules.
  • Implemented [Technique] to improve working conditions for all employees and fostered work environment that maximized employee morale and engagement.
  • Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as [Type], [Type] and [Type].
  • Compiled training handbook and related course materials.
  • Created online training program for [Area of study] to be used during video training conferences.
  • Assessed skill gaps for employees in [Type] department and developed training courses to meet identified needs.
Driver Class B, 02/2014 - 05/2019
V.A.T BUS TRANSPORTATION INC. City, STATE,
  • Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
  • Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
  • Safely loaded and unloaded [Number] pounds of [Type] and [Type] hazardous material without incident.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with all truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Oversaw daily route covering [Number] [Location]-area retail stores.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by [Number]%.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Maintained complete and accurate logs or reports to document customer locations and distance traveled, using [Software].
Education
GED: , Expected in 04/2004
-
Cleveland Job Corps - Cleveland Heights, OH,
GPA:

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Resume Overview

School Attended

  • Cleveland Job Corps

Job Titles Held:

  • Administration Operations/Transportation Coordinator
  • Training Supervisor
  • Driver Class B

Degrees

  • GED

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