Administration Operations Transportation Coordinator resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
MS Office
Data management
Detail-oriented
Organization and Time management
Cultural awareness
Safety standards
Predictive and Preventive Maintenance
Customer Complaint Resolution
Product Knowledge
Insurance Knowledge
Scheduling
Traffic law expertise
DOT Regulations
Driver's license requirements
Roadside safety instruction
Leadership
Training & Development
Planning and Coordination
Computer skills
Hydraulics
[Tool] operations
Commercial driving
Traffic Laws
Post-Trip Inspections
Vehicle Inspection
Pretrip inspections
Safety and compliance
Defensive driver training
Work History
Administration Operations/Transportation Coordinator, 06/2019 - Current Geodis – Edison, NJ,
Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
Determined most effective mode and routing of materials to customer locations and company facilities.
Provided timely transportation of diverse clients to healthcare facilities, including patients, families and staff members.
Optimized compliance with state and federal regulations related to shipment of [Product], [Product], and [Product].
Coordinated with operators to boost unloaded miles and reduce empty miles by [Number]%.
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Monitored and reported on transportation costs and properly filed shipping documents.
Organized records of vehicles, schedules and completed orders.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Researched affordable transportation methods and performed safety audits on equipment.
Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
Resolved maintenance and repair issues for vehicles and equipment.
Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
Managed filing systems for electronic and hard copy documents to keep organized records.
Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
Training Supervisor, 01/2021 - 02/2021 Clean Harbors – Newport, KY,
Assessed new employee skills and strengths to provide customized training.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Gathered data about course success and participant experiences to help with future course planning.
Updated employees with latest policies, procedures and compliance standards.
Collaborated with company leaders and department managers to determine training needs.
Selected or wrote appropriate curriculum for specific course topics.
Planned and deployed training programs for [Type] procedures and activities.
Liaised between trainers and course participants.
Coordinated travel arrangements for trainers.
Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
Monitored and maintained high level of on-time delivery reliability service and performance
Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
Oversaw transportation of [Number][Unit] daily by coordinating personnel and developing efficient routes and workload schedules.
Implemented [Technique] to improve working conditions for all employees and fostered work environment that maximized employee morale and engagement.
Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as [Type], [Type] and [Type].
Compiled training handbook and related course materials.
Created online training program for [Area of study] to be used during video training conferences.
Assessed skill gaps for employees in [Type] department and developed training courses to meet identified needs.
Driver Class B, 02/2014 - 05/2019 V.A.T BUS TRANSPORTATION INC. – City, STATE,
Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
Safely loaded and unloaded [Number] pounds of [Type] and [Type] hazardous material without incident.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Kept detailed records of sales, payments and completed or in-progress deliveries.
Fostered positive working relationships with customers by responding to questions and concerns.
Documented mileage, deliveries, pickups, customer issues and damages.
Complied with all truck driving rules as well as company policies and procedures regarding safe vehicle operations.
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