administration officer resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges with a successful team.

  • Customer service
  • Credit and cash transactions
  • Team work and mentoring
  • Excellent written and verbal communication skills
  • Operation of complex phone systems
  • Precise and accurate numeracy skills
  • Knowledge and experience in computer operation- Windows suite
  • Advanced MS Office Suite Knowledge
  • Extensive knowledge and use of MYOB
  • Executive Presentation Development
  • Class C drivers license
  • Working With Children Check
Administration Officer, 11/2021 - Current
Cargotec Solutions Levittown, PA,
  • Liaise between 29 affiliate associations, governing council body, association members and key stakeholders.
  • Facilitate governing council AGMs, meetings and budgetary requirements.
  • Oversee and assists affiliate's use of GameDay and World Sport Action programs.
  • Organise, plan and manage South Australian Basketball Country Championships, including competition setup, social media output and member queries.
  • Managed day-to-day operations of affiliate associations competitions, growing total member numbers to more than 25,000.
  • Managed all travel and transportation arrangements to help athletes participate in away games and out-of-state tournaments.
  • Developed and strengthened client relationships by delivering knowledgeable support.
  • Generated and sent customer invoices, submitted payments and updates accounts.
  • Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges.
  • Helped organizational leadership with purchase orders, service contracts, probation reviews, financial reports and audits.
  • Liaised with internal teams and external customers to facilitate smooth communication and handle requests.
  • Identified and resolved complex problems impacting operations management and business direction.
  • Created reports using advanced data management and software skills.
Cashier and Grocery Assistant, 02/2021 - Current
Engineering Consulting Services, Ltd. Marietta, GA,
  • Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
  • Identified items for reordering and replenishment and reported merchandise needs to Grocery Manager.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Constructed product displays.
  • Notified supervisor of spills for quick clean-up and remediation.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Moved merchandise to departments using equipment such as hand trucks.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Verified customer identification for alcohol or tobacco purchases.
  • Selected products and items from shelves and pallets for customer orders.
Administrative Assistant, 08/2020 - 02/2021
Brown & Brown, Inc. Portland, ME,
  • Directed customer communication to appropriate department personnel across multiple office locations and offered information to resolve inquiries, boosting customer satisfaction.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Maintained filing systems for electronic and hard copy documents for organized recordkeeping.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Reviewed and updated account information in company computer system.
  • Compiled and documented statistical information for reports.
  • Gathered, sorted, distributed and sent mail and packages.
  • Received incoming packages and mail, sorting to deliver to other offices.
  • Maintained professional tone at all times, including during peak rush hours.
Customer Service Assistant, 11/2016 - 08/2020
Drakes Supermarkets City, STATE,
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and home delivery orders.
  • Applied conversational abilities to connect with individuals to provide better customer service meeting individual needs.
  • Counted product stock to maintain inventory records.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Cross-trained in grocery/stock management roles in order to provide skilled backup for team members.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Trained new employees in cashiering procedures, offering assistance in resolving cashier related issues.
  • Accurately handled daily cash and credit cards payments maintaining an accurate float.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed returned items in accordance with store policy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
Activities and Honors
  • 2019 DUX of Ardrossan Area School
  • 2012-2019 Academic awards Ardrossan Area School
  • Avid traveller
  • Enthusiastic sports fan
Education and Training
Certificate III: Business, Expected in 10/2022
Qualify Training - ,
Status -
SACE Year 12: , Expected in 12/2019
Ardrossan Area School - Ardrossan SA 5571,
Status -

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Resume Overview

School Attended

  • Qualify Training
  • Ardrossan Area School

Job Titles Held:

  • Administration Officer
  • Cashier and Grocery Assistant
  • Administrative Assistant
  • Customer Service Assistant


  • Certificate III
  • SACE Year 12

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