Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

  • Logistical planning
  • Administrative leadership
  • Business acumen
  • Data evaluation
  • Schedule oversight
  • Privacy policies
  • Data management
  • Problem resolution
  • Decision-making
  • Analytical
  • Customer relations
  • Microsoft Office expertise
  • Superb time management
  • Organizational skills
  • Data gathering and analysis
03/2018 to Current Administration Executive Alchemy Systems | Washington, DC,
  • Served as main point of contact for clients, vendors and personnel.
  • Evaluated existing administration processes and implemented actionable improvements to increase efficiency.
  • Liaised with departmental and corporate leaders to assess and define objectives and execute strategic planning.
  • Established and implemented administrative policies and procedures and maintained proper documentation.
  • Prepared agendas and arranged staff and board meetings.
  • Gathered information, scanned records and maintained confidentiality of all electronic data.
  • Set up meetings and appointments, including gathering materials, booking conference rooms and providing information to involved parties.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Coordinated and managed event-planning logistics, budget administration and team oversight.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Exceeded specific team goals by partnering with staff to share and implement best practices.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
08/2015 to 03/2018 Administrative Assistant County Of Racine, Wisconsin | Racine, WI,
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
08/2012 to 08/2015 Clerk III Catholic Health Initiative | Durango, CO,
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Implemented practical file system, promoting smooth data gathering and presentation creation.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
05/2003 to 05/2011 Manage Care Contract Analyst Med Cath | City, STATE,
  • Built strategic relationships with key contracts to enable problem-solving and issue resolution.
  • Effectively negotiated complex contracts.
  • Handled all issue resolution tasks promptly to effectively maintain strong relationships with key contracts.
  • Provided updates on status of contract processes to upper management and other important personnel.
  • Inspected contract work operations to check compliance with plans and specifications.
  • Stayed abreast of all relevant rules and regulations to keep organization compliant.
  • Checked information in company's database for accuracy and updated data with current information to maintain records.
  • Reviewed all details on incoming contracts and service agreements to keep pricing correct.
  • Analyzed data and prepared for compilation into reports to be distributed to other key stakeholders.
  • Gathered contractor quotes for careful review to determine best options for company.
03/2000 to 03/2003 HR Assistant Med Cath | City, STATE,
  • Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Supported clients with HR practice development and program creation, including performance management and evaluations, job descriptions and salary ranges.
  • Managed employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
  • Mitigated regulatory risks by advising leadership with recommendations on organizational policy improvements, including equal employment opportunity and sexual harassment for corrective action planning.
  • Assessed and filtered resumes from potential job candidates to determine qualified individuals.
  • Liaised between management and employees to deliver conflict resolution, resolve problems and interpret compensation and benefits policies.
  • Launched internal postings and marketing in addition to maintaining employment opportunities online.
Education and Training
Expected in Associate of Applied Science | Business Administration DeVry University, Downers Grove, IL GPA:
Expected in Bachelor of Science | Business Administration And Management DeVry University, Downers Grove, IL GPA:
Additional Information

Current Active Department of Defense Secret Clearance

State of Texas Commissioned Notary

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School Attended

  • DeVry University
  • DeVry University

Job Titles Held:

  • Administration Executive
  • Administrative Assistant
  • Clerk III
  • Manage Care Contract Analyst
  • HR Assistant


  • Associate of Applied Science
  • Bachelor of Science

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