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administration clerk resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Adaptable Administration Clerk with expertise in managing emails and phone calls for various departments. Highly skilled in editing and proofreading correspondence and documentation. Ready for a new position that involves handling various tasks in fast-paced settings.

Skills
  • Editing and proofreading
  • Meeting preparations
  • Appointment scheduling
  • Document control
  • Proficient in word and excel
  • Researching issues
  • Telephone etiquette
  • Data entry
  • Customer satisfaction
  • Spreadsheet development
  • Peer relationships
  • Administrative tasks
  • Database management
  • Processing mail
  • Verbal and writing communication
Experience
08/2019 to 01/2022
Administration Clerk Ppg Industries, Inc. Augusta, ME,
  • Documented and routed business correspondence to manage office paperwork.
  • Fielded telephone calls and offered prompt, detailed answers to meet requests.
  • Set and maintained office priorities to meet challenging deadlines with minimal available accommodations.
  • Managed several calls per day from multi-line telephone system serving 10 member group.
  • Processed over 300 documents per week in fast-paced retail setting.
  • Maintained thorough records of government contracts, costs and supply orders to meet transparency requirements.
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use.
  • Organized computer-based information to minimize errors.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
  • Contacted customers about changes or updates in accounts and communicated potential problems.
09/2018 to 08/2019
Administration Firstservice Residential Wimauma, FL,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Processed financial documents, contracts, expense reports and invoices.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
04/2014 to 08/2016
Cashier The Cheesecake Factory Minnetonka, MN,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed numerous transactions per day with exceptional accuracy.
  • Increased sales by suggesting specific complementary items to customers.
08/2012 to 08/2014
Cook Sanford Health Lennox, SD,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of dinner rush.
  • Grilled and deep fried various foods from meats to potatoes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Precooked garnishes for later use to top off fresh dishes.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Education and Training
Expected in 05/2017
Associate of Science: Science of Criminal Justice
American International University - Houston, TX
GPA:

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Resume Overview

School Attended

  • American International University

Job Titles Held:

  • Administration Clerk
  • Administration
  • Cashier
  • Cook

Degrees

  • Associate of Science

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