LiveCareer-Resume

administration clerk resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Systematic [Job Title] with proven problem-solving and organizational skills developed over [Number] years of related experience. Smooth and professional telephone voice useful for skillfully managing multi-line systems in fast-paced environments. Proficient in [Software] and [Software].

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for [Industry] professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 10 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills
  • Developing slide presentations
  • Payroll liability and deductions
  • Credit checks
  • Appointment scheduling
  • Transmitting files
  • Administrative operations
  • Faxing documents
  • Invoice organization
  • Multi-line phone systems
  • Phone call answering
  • Data entry
  • Data analysis and research
  • Bookkeeping
  • Managing office supplies
  • Sensitive material handling
  • Resolving errors
  • 10-key proficiency
  • Inventory control
  • Overseeing office activities
Experience
Administration Clerk, 08/2017 to Current
International Bancshares CorpSchertz, TX,
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant stakeholders.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Reviewed [Type] and [Type] information to give customers correct details regarding [Type] issues.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
  • Updated and reconciled purchases with [Type] system, maintaining [Number]% accuracy rate.
Office Administrative Assistant, 06/2012 to 12/2016
Medically HomeVallejo, CA,
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Obtained scanned records and uploaded to database.
  • Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
Administration Assistant, 09/2009 to 02/2012
Firstservice ResidentialNY, State,
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Tracked and submitted employee time sheets to accounting department for payroll processing.
  • Processed financial documents including contracts, expense reports and invoices.
  • Set and optimized employee schedules to secure proper coverage for all shifts.
  • Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
  • Processed all departmental mail outs of award packages.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Managed phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Collaborated with [Job Title] and [Job Title] in [Timeframe] meetings, took meticulous notes and distributed minutes to all attendees.
Administration Assistant, 12/2007 to 05/2009
IconMcfarland, CA,
  • Assisted all new students inquiring about financial aid, including walk-ins, callers and emailed information requests.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Maintained up-to-date department organizational chart.
  • Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
  • Updated patient accounts and information daily.
  • Facilitated working relationships with co-tenants and building management.
  • Handled and processed confidential patient information.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Processed financial documents including contracts, expense reports and invoices.
  • Tracked and submitted employee time sheets to accounting department for payroll processing.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Created PowerPoint presentations used for business development.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
Education and Training
GED: , Expected in
Rio Saldo College - Phoenix, AZ
GPA:

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Resume Overview

School Attended

  • Rio Saldo College

Job Titles Held:

  • Administration Clerk
  • Office Administrative Assistant
  • Administration Assistant
  • Administration Assistant

Degrees

  • GED

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