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Administration Assistant & Residents Transportatio Resume Example

Resume Score: 80%

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Mendossa
Alexandre
Professional Summary

Attentive and personable Assistant bringing 2 years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers. Well-known for being a hands-on dynamo and having boundless energy to fulfill various tasks. Detailed, quick-paced and a true team player. Pursuing a new role where hard work and dedication will be highly valued.

Skills
  • Collaboration
  • Data management
  • Leadership
  • Teamwork
  • Basic math
  • Project Management
  • Training & Development
  • Progress documentation
  • State Regulations Knowledge
  • Clinical Quality Program Standards
  • Care plan assessment
  • Community integration
  • Detail-oriented
  • Medication Administration
  • Allergy Management
  • Home Health Care
  • First Aid and Safety
  • Behavioral Management
  • Patient Care
Education
FDA VI ACADEMY HIGH SCHOOL Far Rockaway 07/2018High School Diploma
La Guardia Community College Queens, NYAA: Early Childhood Education
Work History
Beach Gardens Rehab & Nursing Center- Administration Assistant & Residents Transportatio
Far Rockaway, NY02/2019 - Current
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Maintained staff directory and company policy handbook for human resources department.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Prepared weekly employee work schedules for team members ensuring all shifts received adequate coverage.
All Metro Health Care- Home Health Aide
Lynbrook, NY04/2019 - Current
  • Provided transportation, managing and scheduling appointments.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided information about health system navigation, patient rights and health information privacy.
  • Administered prescribed medications under direction of physician.
  • Documented vital statistics and coordinated with health care providers.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Developed rapport to create safe and trusting environment for care.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
Key Food - Customer Service Cashier
Far Rockaway, NY10/2017 - 01/2019
  • Educated customers on promotions to enhance sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
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Resume Overview

Companies Worked For:

  • Beach Gardens Rehab & Nursing Center
  • All Metro Health Care
  • Key Food

School Attended

  • FDA VI ACADEMY HIGH SCHOOL
  • La Guardia Community College

Job Titles Held:

  • Administration Assistant & Residents Transportatio
  • Home Health Aide
  • Customer Service Cashier

Degrees

  • High School Diploma
    AA : Early Childhood Education

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